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北卡羅萊納伯靈頓騎士飯店的評分

2 out of 5
北卡羅萊納伯靈頓騎士飯店
2155 Hanford Road, Burlington, NC

評論

5.4
10 分，有夠讚；195 則評論中有 15 則" "
8 分，不錯哦；195 則評論中有 39 則" "
6 分，一般般；195 則評論中有 49 則" "
4 分，不太好；195 則評論中有 39 則" "
2 分，很糟糕；195 則評論中有 53 則" "

5.6/10

整潔度

6.8/10

員工素質

5.6/10

設施服務

5.0/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

Denise

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
The place is much bigger and cleaner, the only thing I had was the room I was in last bathroom door was all busted and microwave didn't work, otherwise everything was excellent
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Eliseo

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
No es lo que prometen
於 2023 年 8 月住了 2 晚
Melisa 於 2023年8月21日回覆
Hola Eliseo gracias por quedarse con nosotro. Me da lastima que su estadia no estuvo a su agrado. Quisiera escuchar sobre su estadia y como te fallamos. Porfavor llama al 336-436-0012 y pregunta por Melisa. Espero su llamada.

6/10 一般般

真實旅客

商務旅客
$230 for a $70 room.
You charged me $230 for a $70 room. Thanks for nothing.
於 2022 年 8 月住了 1 晚

4/10 不太好

Richard

不喜歡：員工素質和住宿環境和硬體
於 2021 年 5 月住了 3 晚

8/10 不錯哦

Angel

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質
不喜歡：設施服務
Room was decent. Not amazingly clean but I get comfortable to sleep on the bed. No phone or bible which I found odd. Also no coffee pot or hair dryer. Water gets suuuuuuuper hot. Microwave, mini fridge , average size tv. Probably wouldn’t stay again but it wasn’t the worst. Staff was super nice. Got a non smoking room but everything still smelled like smoke. The neighbors aren’t loud, even during Valentine’s Day weekend. It was packed but you wouldn’t know from inside your room.
於 2021 年 2 月住了 3 晚

2/10 很糟糕

真實旅客

於 2021 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was OK i enjoyed my stay i liked the bathtub it was a nice big one the bed wasn't real comfortable pillows were flat but i managed with the two in the room
於 2021 年 2 月住了 2 晚

8/10 不錯哦

Gregory

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was quiet and the hotel room was the same
It was quiet and the hotel room was the same
於 2021 年 1 月住了 1 晚

10/10 有夠讚

Victoria

於 2020 年 12 月住了 1 晚

8/10 不錯哦

Victoria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 4 晚

10/10 有夠讚

Tia're

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 1 晚
Melisa Martinez 於 2020年11月14日回覆
Dear Tia're, we appreciate your review. Thank you for staying with us. We hope to see you again soon.

6/10 一般般

morris

於 2020 年 10 月住了 1 晚
Melisa Martinez 於 2020年10月6日回覆
Thank you so much for your review and thank you for staying with us. I would like to hear about your stay with us to see what we need to do to improve so that next time you stay it can be a better one.

2/10 很糟糕

Frank

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
The king bed has a whole in the middle
於 2020 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and had good amenities and a good staff.
於 2020 年 2 月住了 1 晚
Melisa Martinez 於 2020年2月19日回覆
Thank you so much for you positive review. We enjoyed having you stay with us. Melisa Martinez Manager

4/10 不太好

真實旅客

於 2020 年 2 月住了 1 晚
Melisa martinez 於 2020年2月19日回覆
Thank you for your review. Please reach out to me at (336)436-0051 so we can discuss how we could have made your stay better. Melisa Martinez Manager

10/10 有夠讚

Johnnel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Melisa Martinez 於 2019年9月13日回覆
Thank you for your review, we hope to see you again soon.

4/10 不太好

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The rooms were not very clean. There were roaches in the room we were assigned, forcing us to change rooms. The second one was better, but not great.
於 2019 年 8 月住了 2 晚
Melisa Martinez 於 2019年8月30日回覆
I'm very sorry for your inconvenience. Please give us a call to discuss your personal experience.

2/10 很糟糕

Roberta

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Never again
Very disappointed with hotel. Rooms were filthy. I don’t think the floor had been washed in our room in months. Mattress did not have a full protector on it. We asked for a non smoking room but our room stunk of smoke and there were cigarette burns on everything. Couldn’t wait to leave.
於 2019 年 8 月住了 2 晚
Manager 於 2019年8月27日回覆
Our team apologize for above mentioned inconvenience. Please communicate with Manager to discuss and we will do the needful.

10/10 有夠讚

Tia're

喜歡：員工素質和客房舒適度
於 2019 年 8 月住了 1 晚
Melisa Martinez 於 2019年8月30日回覆
Thank you for taking time to review your recent stay with us. We look forward to being able to welcome you back in the near future.

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
I wasn't happy with it, lady that waited on me was very nice.
於 2019 年 8 月住了 1 晚
Guest Relations 於 2019年8月16日回覆
Thank you for your review. Though you appreciated our friendly service, we'd like to apologize for the aspects of your visit that missed out on your standards. Our team would also be grateful if you let us know of the specific details so we can improve for future guests. We wish you happy and safe travels.

8/10 不錯哦

Billy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The knights inn .
The property was nice and the people were amazing.
於 2019 年 8 月住了 1 晚
Melisa Martinez 於 2019年8月30日回覆
Thank you for taking time to review your recent stay with us. I was pleased to note that you felt that our location was nice and our staff was friendly. We look forward to being able to welcome you back in the near future.

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 1 晚

10/10 有夠讚

Donte

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚

6/10 一般般

Anthony

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 1 月住了 1 晚

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度和住宿環境和硬體
Sheets where nasty rooms where dirty. This place can use a cleaning service. Lights did not work properly. The list can keep going but just wanted to name a few.
於 2019 年 1 月住了 1 晚

6/10 一般般

Hans

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 4 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
In need of repair
The hotel is in need of repair. A sign in the reception area mentions the poor condition of the rooms and that there will be no refunds. Apparently being updated. I would not recommend staying at this property until the rooms and property are updated.
於 2018 年 5 月住了 2 晚

4/10 不太好

William，Myrtle

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Photo Misleading
80.00 for 1 night .The room we were assigned to when we arrived was very nasty,carpet was grease & dirt filled ,bedspread looked like an old set of draperies, toilet was running,and the smell of the room even Smell-a-vision would not get it close.Luckily the lady running shift was understanding and gave use a different room, very disappointed !!!! in this hotel...
於 2018 年 4 月住了 1 晚

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和客房舒適度
It sucked.
Checking in and out was great. The room was pleasant but the bed had a thin blanket if you call it that. The room was quaint and we could have used more towels. The vent and light system was noisy when the light came on to use the bathroom.

8/10 不錯哦

jafus

喜歡：整潔度、員工素質和客房舒適度

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Roaches
Awful..NOT AT ALL NOT SUITABLE FOR MY PREGNANT FIANCE...gkad we didnt have our 2 yeaourld with us!! I wouldnt want her playing on the floor or eating or sleeping in these rooms...ROACHES. ...several! !! Sorry we book with hotels.com ALOT!! Very DISAPPOINTED! !! I do have pics but im not even gone do that
於 2018 年 1 月住了 1 晚
Manager 於 2018年1月22日回覆
We are truly sorry for your experience with us. Unfortunately because we are an outdoor property sometimes the bugs do get in. However we do have a exterminator that comes twice a month to take care of those bugs. We hope that you advised our front desk staff of the issue so that we can focus more on the room you were in to take care of the problem more quickly. Thanks for staying with us

8/10 不錯哦

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 1 晚
Manager 於 2018年1月22日回覆
Thank you for staying with us.

8/10 不錯哦

Alec

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 1 月住了 3 晚
Manager 於 2018年1月22日回覆
Thank you for staying with us.

8/10 不錯哦

Imre

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great for the money
Took good care of me
於 2018 年 1 月住了 2 晚
Manager 於 2018年1月22日回覆
Thank you for staying with us.,

6/10 一般般

Mark

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Ok
Staff were nice. Parking was a little tight. Pool looked nice. Bed was weird. Nonsmoking room smelled like stale smoke. Clean otherwise. Cute layout. For the price, I would stay there again But it’s not for people with more refined requirements.
於 2017 年 12 月住了 1 晚
Manager 於 2018年1月22日回覆
Thank you for your feed back. We will get right on it. Thank you for staying with us

6/10 一般般

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
Should get our money back or a free stay
Trying to get out of cold for a night after a trailer fire went to Motel 6 that was no longer Motel 6 it was knights inn and we had to pay extra money for our room that we booked online then when we got in our room the heat/a.c. was loud and the remote didn't o one more how safe do you think you are if the rooms don't have phone what if something was to happen hmmm
於 2017 年 11 月住了 2 晚

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
This hotel does not exist
Upon arrival to address there was no Motel 6. The phone number associated with this motel is also disconnected. It was a huge waste of our time. A definite oversight by the website.
於 2017 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No longer Motel 6. Now a Knights Inn.
Don't reserve a room here. It will not be honored. No WiFi either. Plus the room smelled like a dog when I did finally get to check in.
於 2017 年 11 月住了 1 晚

8/10 不錯哦

Logan，McAllen, TX

喜歡：員工素質
不喜歡：整潔度
Convenient Location
Friendly Sraff and Convenient Location is about the only good thing. Bed sheets were dirty, cigarette burns on some of the furniture, vinyl floor in bathroom was peeling off and sticking out everywhere.
於 2017 年 11 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2017 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Id stay here again.
The mattress just seemed pretty old as the tv but everything else was good!
於 2017 年 11 月住了 1 晚

2/10 很糟糕

April

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
I recommend you sleep in your car!!
I wouldn't leave my dog at this place! Drug dealers, prostitution everywhere, very uncomfortable and unsafe place to stay. The carpet was absolutely disgusting and didn't dare walk on it without shoes on. Now the staff on the other hand had great hospitality but would not recommend my worst enemy to stay there!!!
於 2017 年 10 月住了 5 晚

8/10 不錯哦

Rolando

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚

8/10 不錯哦

Nicholas L

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not a bad location and the room was clean. Request Room 117.
於 2017 年 10 月住了 1 晚

2/10 很糟糕

Gary

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 2 晚

2/10 很糟糕

Ben

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very dirty.
Walked into the room to fresh blood stains on the comforter, and blood or feces stains on the bed skirt. I'm not sure which. Witnessed a staff member taking what he assumed were unused towels from one room and put them in another room for other guests to use because the front desk was unable to supply fresh towels and wash clothes. And yes the other reviews about cockroaches are true. Spend the extra money and stay somewhere clean.
於 2017 年 10 月住了 2 晚