Crisol Puerta de Burgos

Property class: 4

Choose dates to view prices

Crisol Puerta de Burgos provides amenities like car rentals on site and conference space. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, orange chairs, a small table, and a view of the city through large windows.

Superior Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a TV, and a desk with a chair.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

A hotel room with two beds, a TV, and a desk with a chair.

Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

A hotel room with a large bed, a striped armchair, a small table, and a nightstand with a lamp and flowers.

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a bed, a TV, a desk, and a chair.

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Located in Burgos, Crisol Puerta de Burgos is in the city center. Marceliano Santa Maria Art Museum and Museo de Burgos are cultural highlights, and some of the area's attractions include Centre of Arts Caja de Burgos and Almendros en Flor. Spend some time exploring the area's activities, including golfing. Visit our Burgos travel guide
Map
Calle Vitoria 69, Burgos, Burgos, 9006

What's nearby

  • A modern building with large glass windows and a red structure in front.
    Museum of Human Evolution
    16 min walk - 1.4 km
  • A plaza with a statue, red brick pavement, and colorful buildings in the background.
    Plaza Mayor
    3 min drive - 2.1 km
  • A cityscape with a prominent cathedral and surrounding buildings.
    Burgos Cathedral
    3 min drive - 2.5 km
  • Plaza de Espana
    14 min walk - 1.2 km
  • Paseo del Espolon
    3 min drive - 2.1 km

Getting around

  • Burgos Station
    7 min drive
  • Burgos (RGS-Villafria)
    11 min drive

Restaurants

  • Aldaba
    4 min walk
  • El Manantial
    11 min walk
  • La sastrería Burgos
    10 min walk
  • La Tertulia
    10 min walk
  • Cafe Dolar
    3 min walk

About this property

Crisol Puerta de Burgos

  • Upscale hotel in the city center
  • Crisol Puerta de Burgos provides amenities like car rentals on site and conference space. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and 7 meeting rooms
    • An elevator, a 24-hour front desk, and a vending machine
    • A banquet hall, a front-desk safe, and tour/ticket assistance
  • Room features
  • All 162 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Reusable coffee/tea filters and recycling
    • Bathrooms with bathtubs and bidets
    • Flat-screen TVs with satellite channels
    • Free infant beds, daily housekeeping, and desks

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  • Breakfast available
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Frequently asked questions

Is Crisol Puerta de Burgos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Crisol Puerta de Burgos?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Crisol Puerta de Burgos?

Check-out is at noon.

Where is Crisol Puerta de Burgos located?

Located in the heart of Burgos, this hotel is within a 15-minute walk of Marceliano Santa Maria Art Museum, San Lesmes Abad, and Arco de San Juan. Plaza de Espana and Casa del Cordon are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crisol Puerta de Burgos Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 519 reviews
Rating 8 - Good. 205 out of 519 reviews
Rating 6 - Okay. 114 out of 519 reviews
Rating 4 - Poor. 49 out of 519 reviews
Rating 2 - Terrible. 24 out of 519 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
That is ok for business trip
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Close your door from inside

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Hotel viejón, hay que darle un poco de cariño Sin embargo, bien en general. Muy buena cama; raro tener tantos espejos en el baño....
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service
Hotel viejo que necesita renovarse
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness

Super

Nous avons passés un bon séjour (une nuit) dans cette hôtel, chambre bien et petit déjeuner avec pleins de choix.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon accueil
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel, pero algo desubicado del centro

todo bien, aunque un poco alejado del centro de Burgos
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hinta ja laatu tasapainossa

Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Para renovar

Una parte del hotel muy deteriorada
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée). Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur.. Désolée pour cette critique ! Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é hotel 4 estrelas

Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel lamentable

Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Suelo en muy malas condiones
Enchufes tapados
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala elección de hotel

Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort

NO HAY GIMNASIO

Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!
Stayed 1 night in Feb 2025