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Hotel Cuéntame

3.0 star property
Travelers feel instantly welcome at this hotel where genuine hospitality meets practical comforts, with on-site dining and bikes ready for neighborhood exploration

Choose dates to view prices

Hotel Cuéntame invites guests to enjoy a drink at the bar or relax on its terrace. The property offers free in-room WiFi and bike rentals for exploring nearby attractions. The restaurant serves lunch daily, and the multilingual staff is praised for their helpful service.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

View all photos for Double Room

Double Room | Desk, soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
Calle Condes de Castilfalé, 1, Burgos, 09001

What's nearby

  • University of Burgos - 5 min walk - 0.5 km
  • Abbey of Santa Maria la Real de Las Huelgas - 6 min walk - 0.6 km
  • Burgos Cathedral - 5 min drive - 2.2 km
  • Burgos Castle - 5 min drive - 2.2 km
  • Plaza Mayor - 5 min drive - 2.5 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 12 min drive

Restaurants

  • ‪Hotel Azofra - ‬6 min walk
  • ‪Restaurante La Caja - ‬13 min walk
  • ‪Café Bar Río Sur - ‬1 min walk
  • ‪Bar Plaza Nueva - ‬12 min walk
  • ‪Bellavista - ‬14 min walk

About this property

Hotel Cuéntame

Property highlights
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Hotel Cuéntame. The on-site restaurant offers lunch. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Free newspapers, meeting rooms, and a front-desk safe
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
Room features
All guestrooms at Hotel Cuéntame have comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Similar properties

Living area
Hotel Rural El Majuelo
  • Free WiFi
  • Laundry
  • Housekeeping
8.0 out of 10, Very Good, 2 reviews
The price is NT$1,739
NT$1,913 total
includes taxes & fees
Dec 24 - Dec 25
Hotel Rural El Majuelo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 3 for adults and EUR 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Cuéntame Burgos
Cuéntame Burgos
Hotel Cuéntame Hotel
Hotel Cuéntame Burgos
Hotel Cuéntame Hotel Burgos

Frequently asked questions

Is Hotel Cuéntame pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Cuéntame?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Cuéntame?

Check-out is at noon.

Does Hotel Cuéntame provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cuéntame located?

Situated in Burgos, this hotel is within a 10-minute walk of El Parral Park, University of Burgos, and Abbey of Santa Maria la Real de Las Huelgas. Parque de La Isla and Almendros en Flor are also within 1 mi (2 km). Burgos Station is 22 minutes by foot.

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Reviews

Hotel Cuéntame Reviews

6.8

7.2

Cleanliness

8.6

Amenities

6.8

Staff & service

6.8

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean. Quiet, modern
Stayed 1 night in May 2024

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Fine inside- lot of noise outside
Stayed 2 nights in Jun 2024

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy.

Above a bar, so expect lot's of sounds in the opening hours of the bar. Also, quite expensive. Not worth the money.
Stayed 1 night in Apr 2024

6/10 Okay

David

Disliked: Staff & service
En general la limpieza está leve, no dan jabón ni shampoo, y por el precio hay hoteles que ofrecen mejor servicio
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se aparca bien. Cerca de piscina municipal.
Stayed 3 nights in Aug 2025

4/10 Poor

HONG JIN

Disliked: Cleanliness, property conditions & facilities, room comfort
첫째, 화장실과 샤워실의 정비 불량 (세년대 배수 불량, 샤워꼭지 고정 장비 고장 및 배수구 정비 불량) 둘째, 화장실 조명이 동작 감응에 의한 작동 방식인데 샤워실에 있는 경우에는 조명이 꺼짐. 셋째, 식당과 같이 운영을 하는데 객실 바로 밖 예외에 테이블이 있어서 늦은 시간까지 대화와 웃음소리로 많이 시끄러웠다. 그러나 직원 분들은 나름 최선을 다하는 것 같았다. 그리고 순례길 접근은 좋았다.
Stayed 1 night in Jun 2025

10/10 Excellent

María

Liked: Cleanliness, amenities
Muy bien atendidos y muy acogedora la habitación
Stayed 1 night in Dec 2024

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar la cama

La habitación era la individual, estaba todo bien, aunque sería fácil mejorarla on un colchón que no sea de muelles y que sea mas amplio, el que había era de 90cm de ancho y se notaba muy usado ya
Stayed 1 night in Sep 2024

8/10 Good

Julien

Liked: Cleanliness, staff & service
Personnel sympa mais non anglophone, pas de climatisation. Petit hôtel avec bar d’habitué
Stayed 1 night in Aug 2023

6/10 Okay

Cesar

Hotel en las afueras

Está bastante alejado del centro. Hay que coger el coche Iara todo.
Stayed 1 night in Aug 2021

8/10 Good

Janny

Stayed 1 night in Oct 2025

6/10 Okay

Vicente

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Britt

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

BEGOÑA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Stayed 1 night in May 2024

6/10 Okay

guillermo

Stayed 1 night in Oct 2023

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

JOÃO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

john

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021