"We were greeted promptly and courteously. Our reservation was in place as we expected. That part was fine. But our room was simply unacceptable. There was an odor in the hallways that smelled stale. Unpleasant. But finding food (crushed poptarts and raw pasta) in the drawers was gross. But even worse was when we found food crumbs in the bed. The room was in need of a big upgrade. Quite frankly, we will not be back when we are in the area again."
Best Western Plus Morristown Conference Center Hotel
10/10 Excellent
"The hotel is older but has gone a refurbishing. The room was clean and comfortable. The staff were friendly. The breakfast had plenty of choices. The noise from the trucks on I-81 was slightly bothersome but otherwise a good place to stay. "
"The hotel needs an upgrade, I love Fairfield typically. The shower was very outdated and was hard to operate. The walls throughout the hotel and doors were very runned down. The breakfast was not great compared to what they typically have and the pool was closed! Without any warning. Also trains go by all night woke up at 11am 4am and 6 because of it not sure they can help that but wouldn't stay here again. Also smelled of weed on the first floor by the elevators. For $200 a night it's shameful to charge for what is offered. The front desk was very nice and helpful. Also had a vending machine which was empty. No impressed. "