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麗笙紐約州南水牛城 I-90 鄉村套房飯店的評分

2.5 out of 5
麗笙紐約州南水牛城 I-90 鄉村套房飯店
164b Slade Ave, Buffalo, NY

評論

8.2

非常好

10 分，有夠讚；1081 則評論中有 519 則" "
8 分，不錯哦；1081 則評論中有 280 則" "
6 分，一般般；1081 則評論中有 120 則" "
4 分，不太好；1081 則評論中有 96 則" "
2 分，很糟糕；1081 則評論中有 66 則" "

8.0/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Amy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean..comfortable...quiet.. affordable price. Wish the pool would have been opened but other than that staff was super friendly and accomodating.
於 2024 年 5 月住了 1 晚
Xiomara R 於 2024年5月4日回覆
Amy,Thank you so much for your review. We apologize the pool was not operating during your stay. Thank you for the kind words about our staff. We hope you return!

8/10 不錯哦

Matthew

於 2024 年 5 月住了 1 晚
Xiomara R 於 2024年5月4日回覆
Thank you for your review!

8/10 不錯哦

Maria

家庭旅遊
喜歡：整潔度、員工素質和設施服務
enjoyed our stay
於 2024 年 4 月住了 3 晚
Xiomara R 於 2024年5月4日回覆
Thank you so much for your review! We hope to see you again!

10/10 有夠讚

Jeffrey

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Pool out of service but could use the one next door.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

D Stephanie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel well maintained great breakfast the staff keep the breakfast items stocked and clean even when it was busy we'll be back next time we're in the area.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brooke

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were all amazing. Super friendly and extremely helpful!
於 2024 年 4 月住了 2 晚
Xiomara R 於 2024年4月26日回覆
Brooke,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 很糟糕

Steve

商務旅客, 家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
I would love it if the property that I left in my room was returned
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月25日回覆
Steve,What is the property you forgot in the room? Please call the hotel.

4/10 不太好

Brian

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
It was old and dated. There was a hole in the bedroom door, stains on the couch and generally in poor condition.
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月25日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 不錯哦

Tania

喜歡：住宿環境和硬體
不喜歡：整潔度
The room we stayed in was large. It could use a coat of paint and there was dirty cob webs on the ceiling near the heating vent
於 2024 年 4 月住了 2 晚
Xiomara R 於 2024年4月25日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 有夠讚

Lindsay

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Get your pool working
於 2024 年 4 月住了 2 晚
Xiomara R 於 2024年4月25日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are working very hard to get the pool to work. We hope you come back again

8/10 不錯哦

Mary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were always pleasant. We were on the 2nd floor which l liked as there were stairs going right up to the second floor. I could use them going down and sometimes going up depending on how my legs were at the time. Unfortunately they had no hot tub even though one was advertised and the pool was too cold to go into. The only 2 faults l found with the room there was a stain on the rug but that was no biggie as l had my slippers with me. The other was they need more lights where the beds are. We took the one lamp off the desk and put it between the beds. But that one lamp was not enough. I like to read but was difficult when it got dark out.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Clean room, great price!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Kellyanne

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
We had a spill of water and used our towels to clean it up but when we asked for towels to replace those we were told they only had hand towels avail. There was blood on the mattress of our bed and a weird bloodstain on the wall and lamp.
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月18日回覆
Kellyanne,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 不太好

Heidi

家庭旅遊
不喜歡：員工素質
We had 5 people in our group, and the hotel only provided 2 bath towels. When asked for additional towels, I was told they didn't have any and they could give me hand towels instead. The furniture and beds were otherwise fine, if a bit dingy and run-down looking. Not what I expected from a Country Inn and Suites
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月18日回覆
Heidi,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 有夠讚

Kimberly

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lynne

喜歡：整潔度、員工素質和住宿環境和硬體
Check in staff very helpful
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月14日回覆
Lynne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 不錯哦

Olivier

親子旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
The room wasn't really clean (bathroom and table)
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月13日回覆
Olivier,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月14日回覆
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 不錯哦

Karina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked the free breakfast everyday
於 2024 年 4 月住了 3 晚
Xiomara R 於 2024年4月12日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 有夠讚

Courtney

情侶出遊, 寵物同遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very nice for not too much money. The suite we stayed in was very spacious for a family of 3 with 2 dogs. The staff was so welcoming. Everyone we met that worked there was extremely friendly and personable. The breakfast was good! It was a very pleasant stay. I would absolutely come back.
於 2024 年 4 月住了 3 晚
Xiomara R 於 2024年4月12日回覆
Courtney,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 不太好

Joseph

家庭旅遊
喜歡：員工素質
Room was over priced. They have no attention for detail rooms need paint job. 2 bedroom room only one blanket on one bed. 1 bathtowel in bathroom. Mattress old pillows all beat up dirty tissues behind bed. Bulbs out in bathroom toilet does flush properly.
於 2024 年 4 月住了 2 晚
Xiomara R 於 2024年4月12日回覆
Joseph,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 一般般

Andrea

於 2024 年 4 月住了 1 晚
Xiomara R 於 2024年4月9日回覆
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 不錯哦

Shann

家庭旅遊
The stay was not bad. The price was good, the breakfast was fair. The rooms were dated and need of an updated. The pull out couch was ripped, dirtt comfortable. There there were no blankets, and only 1 very small pillow, and there were only 2 shower towels so I had to get more. I had a suite with my daughters having the room, with me sleeping on the pull out. One of the keys did not work and needed to be programmed. The room was cold and even though I turned up heat, there did not seem to be much heat in bedroom where the ducts a Are. The. Tub was dirty and there was no bath mat on tub floor. Lastly, the staff was not overly friendly on checkin or checkout - while she was not mean, she was not personable and did not smile at all - very matter of factly. Lastly, at breakfast on last day, all the dude did was complain to guests who were coming for food at 10am, who were asking for food, that he could not keep up. I heard him say at least twice to guests 30 or more feet away from where we were sitting, that he was open since 6:30 and yet everyone waits until 10 am for food and he can’t keep up! The reality is this was Sunday morning after a busy night, with a 12noon checkout, there is nothing wrong with patrons coming at 10 since food is served until 10:30. The fact is, it was clear he just did not want to make anymore and that is not acceptable. Your hotel should now that lots of people on weekends will sleep and eat later - its not hard to plan and staff accordingly!!
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年4月9日回覆
Shann,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 不太好

Kristin

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
We haven’t stayed here in a few years, but one noticeable change was the lack of towels. The pool was stocked with hand towels & our room only had 2 full sized towels, 1 hand towel & no bath mat. I went to the front desk to ask for another towel for our daughter & was told they didn’t have any until they did laundry. I asked why a double queen room would only be stocked with 2, and they told me it was because our reservation was for 2 people….plus 1 child I pointed out, which apparently don’t count. My 9-year old needs their own dry towel! With rooms priced at $250/night, they can afford to buy some more towels. This is our last time staying here!
Xiomara R 於 2024年4月9日回覆
Kristin,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 不錯哦

Belinda

於 2024 年 4 月住了 1 晚

6/10 一般般

Linda

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The man who was in charge of the breakfast was terrible. He kept complaining out loud about the people in the dinning area. There was very limited food. We were there at 9:45 and there was hardly anything. He kept saying that people should not come last minute to eat and that he would only bring out small amounts of food at a time. We spoke to other guests and they thought the same thing. He made us feel so uncomfortable even to ask for more ketchup packets. Breakfast was included and was not supposed to be done by an angry man. Our room only had 2 towels for 4 people. We heard other guests complaining about this also. Why would a room not already be ready for this many guests? That's what we paid for. It was impossible to get more. This is will definitely be our last time there.
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年4月5日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 有夠讚

STUART

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The bedroom and bathroom were very clean. More than enough linens. Staff very pleasant and helpful. Breakfast was well stocked and when anything ran out - someone immediately restocked. Our stay was a pleasure. We would recommend.
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年4月3日回覆
STUART,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 不錯哦

Linda

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Yoko

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月31日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 有夠讚

Ting

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月31日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 有夠讚

Gloria，Fulton

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月30日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 很糟糕

Maria

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Xiomara R 於 2024年3月30日回覆
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 不錯哦

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Domenic

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Dan

喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Greg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice facility located in a convenient location close to freeway & Highmark Stadium. Reccomended for a good stopover
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Catherine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is close to the new ambulatory surgery center at 550 Orchard Park Rd. We stayed twice for 2 days within a month. The breakfast is very good. Mary Jo who takes care of the buffet breakfast was especially kind. She got a bag for a few items to take to the room for my husband after his surgery. Luckily the room has a refrigerator for yogurt and cold drinks.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Rochelle

不喜歡：整潔度、員工素質和住宿環境和硬體
Pool wasn’t available even though website says it’s open. Elevator was not available.
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月17日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

2/10 很糟糕

Megan

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Did not end up staying at this hotel. I drove down four hours to check in and they told me that I wasn't allowed even though I've had the hotel room booked for months in advance. They kicked us onto the streets for our concert and said you could maybe look for a lower level hotel room, I'm not kicking you out onto the streets you're getting a refund. the customer service was horrible ended up leaving in tears because of how rude the front desk lady was. Overall not a good experience, and I do not recommend. They are not very accommodating.
於 2024 年 3 月住了 1 晚
Xiomara 於 2024年3月16日回覆
Megan,We are truly sorry that you misread the check in minimum age is 21. Unfortunately, you were not 21 at the time when you attempted to check in. We understand that it can be frustrating and you felt the agent was rude because you were refused service due to no reach the minimum age requirement. We immediately offered you a refund to keep our transparency while conducting business.

8/10 不錯哦

Desiree

情侶出遊
Easy process for checkin and check out.
於 2024 年 2 月住了 1 晚
Xiomara R 於 2024年3月17日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 一般般

Jeffrey

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The pool was out of order. The hotel is great area to travel to anyplace.
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月17日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 不錯哦

Blaine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great rates and great location. Staff nice and helpful. Only concern was we came home late and construction vehicles had most spots taken. We had to ask for more towels and facecloths. Breakfast was great and we enjoyed our stay. We will be back.
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月17日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 有夠讚

Adele

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was very nice and convenient for our needs
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月17日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 很糟糕

Danielle

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel looked nice and new from the outside. Upon entering, though it was a different story. It wasn’t necessarily dirty, but it was dingy and looked in disrepair. There are multiple dirty streaks across the walls, the carpet appears dirty, and lots of marks and tears/chips that need repairs. what was most disappointing is that the pool was closed. We were not notified of this before we booked. This was a March break getaway trip with the kids so we were all very disappointed.
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月17日回覆
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 不錯哦

Garry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Room was clean and comfortable. The only thing negative was that on Sunday night close to midnight, the party next to us were shouting profanities at each other and kept us awake for about 1 1/2/hours
於 2024 年 3 月住了 4 晚
Xiomara R 於 2024年3月13日回覆
Garry,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 不錯哦

Delia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's good.
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月13日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 一般般

Debra

喜歡：員工素質
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月13日回覆
Thank you for your review.

10/10 有夠讚

Melissa

喜歡：員工素質
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月17日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 很糟糕

BeLynda

不喜歡：整潔度、員工素質和住宿環境和硬體
Dirty sheets, did not have enough towels for the amount of people that were there, heard so many different reasons why and when the pool was going to reopen. Honestly I think it was just shut down so they didn’t have to deal with the group (it was booked cheer competition was nearby). One elevator was broke, the ice machines had no ice. Staff really didn’t seem to concerned about much at all. Positive breakfast was decent.
於 2024 年 3 月住了 2 晚
Xiomara R 於 2024年3月13日回覆
BeLynda,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 有夠讚

shirley

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 3 月住了 1 晚
Xiomara R 於 2024年3月9日回覆
Thank you so much for your feedback! We appreciate you!