Best Western Buffalo hotels

"Room was very clean shower curtain rod I noticed was leaning and bent when I checked into the room you would take a shower and the shower curtain wouldn’t stay closed and when I checked in the floor was very sticky and it looked like there was coffee stains on the floor that wasn’t mopped"

"Work please was good "

"Front desk wasn’t very friendly. "

"Very close to the theatre where we got to watch Riverdance! Memorable experience. "

"Clean, spacious rooms, amazingly friendly staff, free airport shuttle was amazing. The downfall, no restaurant/bar, but there are places in the area and the shuttle will take you and pick you up. "

"It was a great stay from start to finish. "

"Not clean "

"The hotel was not busy at all when we were there, and we were put in the room right next to the elevator. Housekeeping did not service our room the first day; and the second day they did not make the bed and they left products behind. The gym could use a vacuum and shades on the windows. The heat is on and the sun shines in the windows and even though it was in the 30s while I was there, it was way too hot in there. And that fan contraption is way to loud and not effective. There was also no water available. I went to the gym three days in a row, and each time, the water dispenser was empty. This is a four-star property. It did not feel like it. "

"A late night weekend check-in was a little protracted as the check in clerk was obviously new but ultimately got it done. The continental breakfast was self serve, but nontheless one of the best continental breakfast offerings I've encountered. The room was clean, odor free. Bathroom needed a little more TLC but was otherwise OK. Staff was great, and did their best to accomodate any need. Just short of excellent for a room in it's price class."