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普林西帕多市中心飯店的評分

4 out of 5
普林西帕多市中心飯店
Paraguay 481, Buenos Aires, Capital Federal

評論

8.6

有夠讚

10 分，有夠讚；757 則評論中有 370 則" "
8 分，不錯哦；757 則評論中有 283 則" "
6 分，一般般；757 則評論中有 62 則" "
4 分，不太好；757 則評論中有 18 則" "
2 分，很糟糕；757 則評論中有 24 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Lucy

於 2023 年 12 月住了 1 晚
Nicolas 於 2023年12月21日回覆
Thank you Lucy for your comments and review about your stay at Principado Downtown. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location!
Good location, a carrefour express store at the next lane, and the hotel is close to subway & bus stop and there is a shopping mall just takes you around 5 mins to go there for shopping or eating. btw there is a laundry store at the corner is charge more cheaper than the hotel.
於 2018 年 1 月住了 9 晚
Nicolas 於 2023年7月20日回覆
Thank you very much for your rating and comments on your stay in Principado Downtown.We are happy to read that you have enjoyed all our services, as well as the attention of our staff, our location and facilities.Of course we will wait for you again whenever you want.Best regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦
附近的街道上有垃圾，可改善
於 2017 年 12 月住了 4 晚
Nicolas 於 2023年7月20日回覆
Thank you very much for your rating and comments on your stay in Principado Downtown.We are happy to read that you have enjoyed all our services and facilities.Of course we will wait for you again whenever you want.Best regards

8/10 不錯哦

JORGE

情侶出遊
喜歡：整潔度和住宿環境和硬體
Conozco el Hotel hace bastante tiempo y me place compartir el hecho que ha mejorado mucho en infraestructura así como también en cuanto al desayuno , lo que sí debo mencionar es el hecho del molesto ruido de las sillas ( cambiar patitas de base ) también el volumen que usan hablando entre ellas las damas que están a cargo de la atención .
於 2024 年 5 月住了 4 晚
Nicolas 於 2024年5月9日回覆
Thank you Jorge for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

6/10 一般般

Vincenzo

喜歡：員工素質
Een goed hotel, alleen ze zouden de muren wel wat meer soundproof kunnen maken het is aardig gehorig, het ontbijt was heel basic maar voldoet aan de eisen voor een city trip snel en makkelijk
於 2024 年 4 月住了 8 晚
Nicolas 於 2024年5月6日回覆
Thank you Vincenzo for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

Yuko

情侶出遊
喜歡：員工素質
フロリダ通りに近く、ショッピングに便利だった。
於 2024 年 4 月住了 6 晚
Nicolas 於 2024年4月23日回覆
Thank you Yuko for your comments and review about your stay at Prinicipado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

Giacomo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 10 晚
Nicolas 於 2024年5月12日回覆
Thank you Giacomo for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Jessica

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
The bathroom was not properly Cleaner. The sink had fungus and she shower was left with hairs in it.
於 2024 年 4 月住了 3 晚
Nicolas 於 2024年4月19日回覆
Thank you Jessica for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Aniris

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personal muy amable y servicial☺️, el hotel cómodo y accesible
於 2024 年 4 月住了 4 晚
Nicolas 於 2024年4月17日回覆
Thank you Aniris for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Maricela

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
When we first arrived to the property at 1:00am, it looked very isolated, but in the morning it was busy. I like that the property was quiet, except for one night when other guests down the hall were yelling and obviously drunk, another guest told them to be quiet. Breakfast was very basic, but filled you up. We really enjoyed our stay, but I wish they would of offered body lotion since I forgot mine. We traveled with our daughter and really appreciated we were accommodated with a room that had it's own hallway and rooms were side by side, reallyl cool and private. Rooms are very basic, and very limited with space, we were only able to hang a few things and the rest we lived out of our luggage for the duration of our trip. We would definately come back to this hotel as it was very coveniently located near Florida Street. The restaurant on the corner I believe was named El Establo? was delicious. There's also a pizza place across the street.
於 2024 年 4 月住了 4 晚
Nicolas 於 2024年4月16日回覆
Thank you Maricela for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

2/10 很糟糕

Horacio

於 2024 年 2 月住了 3 晚
Nicolas 於 2024年5月3日回覆
Horacio,Nos gustaría tener más información al respecto de su calificación.Nos sería muy importante y de gran ayuda que nos contacte para comentarnos más sobre lo sucedidoSaludos

10/10 有夠讚

felix

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very well located, lot of things walking distance Really good price/quality valor Breakfast service should improve
於 2024 年 3 月住了 4 晚
Nicolas 於 2024年4月8日回覆
Thank you Feliz for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

4/10 不太好

Joseph

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年4月5日回覆
Muchas gracias Joseph por tu calificación.Nos gustaría obtener mayor información al respecto así que no dudes en comunicarte con nosotros para ello.Saludos

10/10 有夠讚

Li

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location and great breakfast!
於 2024 年 4 月住了 2 晚
Nicolas 於 2024年4月4日回覆
Thank you Li for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

Fernando

親子旅遊
喜歡：員工素質
Very well located, very nice a friendly staff.
於 2024 年 3 月住了 4 晚
Nicolas 於 2024年4月4日回覆
Thank you Fernando for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Caroline，San Francisco

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the people working in the lobby who were very polite and helpful.
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年4月3日回覆
Thank you Caroline for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

JUAN

情侶出遊
喜歡：整潔度、員工素質和設施服務
Ascensores muy pequeños. Cuartos a veces con ruidos vecinos
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年4月3日回覆
Thank you Juan for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
Love it, chic, nice, beautiful, perfect hotel and the breakfast excellent. Will stay ever and ever
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年4月1日回覆
Thank you William for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

MARCO ANTONIO

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location
於 2024 年 3 月住了 8 晚
Nicolas 於 2024年4月1日回覆
Thank you Marco Antonio for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Dorothy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, helpful staff and good breakfast
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年4月1日回覆
Thank you Dorothy for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

ALICIA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel céntrico, con buena atención por parte de recepción, habitaciones muy limpias, desayuno básico, no me gustó que la habitación solo tuviera persianas transparentes, no tenía cortinas de noche
於 2024 年 3 月住了 3 晚
Nicolas 於 2024年3月29日回覆
Thank you Alicia for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

6/10 一般般

Zeki

家庭旅遊
喜歡：員工素質
Das Zimmer und Bad nicht sehr sauber, ganzen Hotel und Restaurant so viele Mücken. Das hat richtig Probleme gemacht.
於 2024 年 3 月住了 4 晚
Nicolas 於 2024年3月29日回覆
Thank you Zeki for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

WENDE

情侶出遊
喜歡：整潔度和員工素質
This hotel is quite dated but at a very convenient location. Elevators are very slow and small. A bit smelly at the corridors. Windows are not sound proof and very noisy at night. Construction nearby. Reception and cafe staff very friendly but mostly can’t speak English. Buffet breakfast is good.
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年3月29日回覆
Thank you Wende for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

10/10 有夠讚

Melba M

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location!
於 2024 年 3 月住了 4 晚
Nicolas 於 2024年3月25日回覆
Thank you Melba for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

Wanda，Ferndale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was very good. The staff was very helpful. Convenient for the things we wanted to do.
於 2024 年 3 月住了 2 晚
Nicolas 於 2024年3月25日回覆
Thank you Wanda for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

Marcel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, clean, good breakfast, very well located..At this point, I would like mention the particular attention and excellent help from Nicole at the reception….from my room, I was hearing very strongly the noise coming from a defective manhole outside….I discussed about this bad situation and without hesitating whe gave me another room which was with no noise and super…her kindness and help was very much appreciate…Thanks marcel
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月24日回覆
Thank you Marcel for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

Carol，Alameda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location, friendly staff
於 2024 年 2 月住了 3 晚
Nicolas 於 2024年3月18日回覆
Thank you Carol for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Kenia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Nicolas 於 2024年3月18日回覆
Thank you Kenia for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Jessie Deras

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great and always pleasant and helpful. Felt safe and great location. Loved that there is staff working 24 hours made you feel safe. Would definitely recommend.
於 2024 年 2 月住了 10 晚
Nicolas 於 2024年3月15日回覆
Thank you Jessie for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

Wanda，Ferndale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice place, convenient to everything we wanted. The staff was friendly and helpful.
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月15日回覆
Thank you Wanda for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Hui

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is excellent and nice
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月12日回覆
Thank you Hui for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Arturo

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel close to everything
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月12日回覆
Thank you Arturo for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Ying

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s good in general.
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月7日回覆
Thank you Ying for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Karl-Heinz

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No deberían recomendar el taxista Horacio. Según el taxista que nos llevo al embarcadero, ese Horacio nos cobró tarifa super exagerada.
於 2024 年 2 月住了 4 晚
Nicolas 於 2024年3月5日回覆
Thank you Karl for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

10/10 有夠讚

Irene

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was in a good safe area, walking distance to food, shopping & sights. Staff were great
於 2024 年 3 月住了 1 晚
Nicolas 於 2024年3月4日回覆
Thank you Irene for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

tara，queens village

喜歡：整潔度、員工素質和住宿環境和硬體
Near to shops, site seeing, access to lots of activities. Staff are very nice. My room was a bit hot. Would recommend
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年3月4日回覆
Thank you Tara for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

6/10 一般般

Limin

家庭旅遊
Missing greens in breakfast.
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年3月2日回覆
Thank you Limin for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 不錯哦

Wanda，Ferndale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Beautiful lobby. Unfortunately had to leave before breakfast was open for service.
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年3月1日回覆
Thank you Wanda for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

Gustavo

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was conveniently located downtown. It was easy to walk around and explore. The staff was friendly and helpful. I had to catch a late flight back so they stored my luggage in the back room and I headed out for the day. They had water, juice and coffee available in the lobby for those checking out.
於 2024 年 2 月住了 4 晚
Nicolas 於 2024年2月29日回覆
Thank you Gustavo for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

6/10 一般般

Abner

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, good location. But breakfast area it’s very small. Too much noisy at the exterior.
於 2024 年 2 月住了 4 晚
Nicolas 於 2024年2月27日回覆
Thank you Abner for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

8/10 不錯哦

Javier

家庭旅遊
喜歡：整潔度和員工素質
The hotel is close to Florida street which is a center of activity. Good restaurants are not within walking distance unless you like Indian food. Uber and Taxi access is always within 5 min. Restrooms are sufficiently clan but mold was visible in corners. Could be easily solved with clorox. Front desk is extremely helpful as are in most hotels.
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年2月26日回覆
Thank you Javier for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. We will take your observation into account as well. We look forward to seeing you again whenever you like. Greetings,

10/10 有夠讚

Cyrus

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very convenient to many shops and restaurants. It was clean and had a good breakfast.
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月26日回覆
Thank you Cyrus for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

suresh

於 2024 年 2 月住了 4 晚
Nicolas 於 2024年3月22日回覆
Thank you Suresh for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

michel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
location
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年2月23日回覆
Thank you Michel for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

wallace

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is quiet but very convenient, close to a big shopping mall. The staff are friendly and professional.
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月20日回覆
Thank you Wallace for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

RITA

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月20日回覆
Thank you Ritafor your comments and review about your stay at Principado Downtown. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Anna Maria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and good value for price
於 2024 年 2 月住了 2 晚
Nicolas 於 2024年2月20日回覆
Thank you Anna Maria for your comments and review about your stay at Principado Downtown. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service. Regards

10/10 有夠讚

Cristina，Seattle

於 2024 年 2 月住了 7 晚
Nicolas 於 2024年3月22日回覆
Thank you Cristina for your comments and review about your stay at Principado Downtown.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

2/10 很糟糕

SERGIO

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Nos hospedamos 4 días desde el primer día no había aire acondicionado, el segundo día en la noche No había electricidad, no elevadores, no internet y estábamos en el piso 10 tuvimos que bajar el equipaje en una escalera súper estrecha y nadie nos ofreció ni siquiera una disculpa.
於 2024 年 2 月住了 3 晚
Nicolas 於 2024年2月15日回覆
Sergio,Gracias por tus comentarios!Entendemos su frustración respecto a su estadía debido a que no tuvimos electricidad durante algunos días en el hotel debido a un problema de corte general de electricidad en toda la zona.Realizamos todos los reclamos a la empresa, pero sabemos que fue un problema externo al hotel.Espero que sepa entender.Saludos

2/10 很糟糕

REINALDO

家庭旅遊
不喜歡：員工素質和客房舒適度
Esto es un Robo estafa acaban de engañarnos y lo mas lindo no existe telefono para llamar en el momento del problema
於 2024 年 2 月住了 1 晚
Nicolas 於 2024年2月14日回覆
Reinaldo,Gracias por su comentario!No entendemos la situación que nos comenta respecto al robo. Mismo no sabemos a que número está intentando comunicarse. Puede enviarnos un correo electrónico con todo el detalle de lo sucedido así se lo escalamos a nuestra Gerencia.Desde ya muchas gracias!Saludos