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CasaSur Palermo Hotel

4.0 star property
This stylish hotel near Distrito Arcos delivers upscale comfort with rejuvenating spa treatments to help travelers recharge between Buenos Aires adventures

Choose dates to view prices

CasaSur Palermo Hotel provides a sophisticated retreat in the heart of Palermo. Travelers can savor international cuisine at Sacro restaurant, book a massage or facial at the spa, and borrow the hotel's free bicycles for a quick ride to nearby Serrano Square.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Palermo, a neighborhood in Buenos Aires, CasaSur Palermo Hotel is in the entertainment district and near a metro station. Evita Museum and Latin American Art Museum of Buenos Aires are cultural highlights, and travelers looking to shop may want to visit Distrito Arcos and Alto Palermo Shopping Center. Check out an event or a game at Palermo Hippodrome, and consider making time for Carlos Thays Botanic Garden, a top attraction not to be missed. Visit our Buenos Aires travel guide
Map
Costa Rica 6028, Buenos Aires, Capital Federal, 1425

What's nearby

  • Palermo Soho which includes street scenes
    Palermo Soho
    14 min walk - 1.2 km
  • Distrito Arcos
    15 min walk - 1.3 km
  • La Rural Convention Center
    6 min drive - 1.8 km
  • Serrano Square
    6 min drive - 1.6 km
  • Palermo Hippodrome
    6 min drive - 2.0 km

Getting around

  • Ministro Carranza Station
    9 min walk
  • Buenos Aires Palermo Station
    17 min walk
  • Ministro Pistarini Intl. Airport (EZE)
    26 min drive

Restaurants

  • La Parrilla de Tomahawk
    2 min walk
  • Uptown.ba
    3 min walk
  • Atte. Pizzeria Napoletana
    2 min walk
  • BERRIA by Sagardi
    3 min walk
  • Norimoto
    3 min walk

About this property

CasaSur Palermo Hotel

Upscale hotel near Serrano Square
Located close to Distrito Arcos and Palermo Hippodrome, CasaSur Palermo Hotel provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Treat yourself to a massage or a facial at the onsite spa. The on-site restaurant, Sacro, features international cuisine. Free in-room WiFi is available to all guests, along with a health club and a business center.
Other perks at this hotel include:
  • Free bicycle rentals, 1 meeting room, and a 24-hour front desk
  • A banquet hall, concierge services, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All 61 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Sacro

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 82 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 82 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CasaSur Palermo Hotel
CasaSur Hotel
CasaSur Palermo
CasaSur
CasaSur Palermo Hotel Hotel
CasaSur Palermo Hotel Buenos Aires
CasaSur Palermo Hotel Hotel Buenos Aires

Frequently asked questions

Is CasaSur Palermo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

CasaSur Palermo Hotel doesn't offer parking.

What time is check-in at CasaSur Palermo Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at CasaSur Palermo Hotel?

Check-out is at noon.

Where is CasaSur Palermo Hotel located?

Located in Palermo, this spa hotel is within 1 mi (2 km) of Distrito Arcos and Serrano Square. Palermo Hippodrome and Carlos Thays Botanic Garden are also within 2 mi (3 km). Ministro Carranza Station is 9 minutes by foot and Colegiales Station is 13 minutes.

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Reviews

CasaSur Palermo Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 274 out of 435 reviews
Rating 8 - Good. 113 out of 435 reviews
Rating 6 - Okay. 39 out of 435 reviews
Rating 4 - Poor. 5 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

Reviews

8/10 Good

caio

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Sep 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few difficulties here. I don’t think I would stay here again. The staff was excellent and tried their best but threw my head was facing the street and I couldn’t sleep at all. Based on a bar. Some sort of events that went From ten P.M. to two A.M. I had to switch rooms to face the back of the property which helped.
Stayed 6 nights in Dec 2025

10/10 Excellent

Beverley Anne

Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful and courteous - lovely atmosphere
Stayed 6 nights in Jul 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Amenities
Great location & great friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in fun neighborhood. Stayed for business trip but would be excellent choice for vacation spot.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with excellent service and staff. Beautiful and very good priced. An excellent choice and very well located with many top quality restaurants around
Stayed 7 nights in Apr 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! Very convenient location to restaurants!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on a very nice hotel with a great restaurant on the first floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, centrally located, attentive staff

This hotel is a great location as a home base to tour BA. Great breakfast, nice restaurant, very attentive doorman and front desk, a pleasant overall experience. Roofdeck nice for sunbathing/ wine with friends. The pool (2nd floor deck) is a little small. I'd definitely stay again and in fact likely will.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice and is on a great location. I was dissapointed with the quality of the bedding, especially the pillows, and had a bad experience where the cleaning crew didn't leave towels for me, and when I asked for it the next day they took almost 40 min to bring me towels. Unacceptable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My place to stay in Palermo

I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
Stayed 5 nights in Aug 2023

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
Stayed 2 nights in Nov 2023

10/10 Excellent

Delos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large balcony suite. Not a spectacular view - we looked over the backs of several buildings and there was construction, but likely quieter than street side rooms. Bed very comfortable and staff attentive and very prompt if we had a special request ( extra ice for champagne, etc. Palermo is nice quiet area with many restaurants close by.
Stayed 2 nights in Nov 2024

10/10 Excellent

JAYESH

Liked: Cleanliness, staff & service, property conditions & facilities
very good location, Helpful staff and spa facilities were excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with large rooms in lovely Palermo Hollywood.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay. Good staff, good location

Staff were very friendly and helpful. Room was a good size but perhaps a little stark and not cosy. I was in BA for business and there was not a good working space in the room. Area is good with lots of restaurants nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, happy we picked the property
Stayed 4 nights in Mar 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and quiet. The staff are very friendly and helpful.
Stayed 8 nights in Jun 2024

10/10 Excellent

Casey

Liked: Property conditions & facilities
Excellent staff. Truly excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place and the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Buenos Aires

Best area. Many good restaurants and coffee shops. Hotel is really fantastic. Rooms great . Staff amazing
Stayed 2 nights in Mar 2024