標準客房, 2 張加大雙人床, 非吸煙房 | 遮光布/窗簾、熨斗/熨衣板、搖籃/嬰兒床、折疊床/加床
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貝斯特韋斯特安納海姆布埃那公園修爾住宿飯店的評分

2.5 out of 5
貝斯特韋斯特安納海姆布埃那公園修爾住宿飯店
Buena Park, CA

評論

6.0
10 分，有夠讚；1008 則評論中有 204 則" "
8 分，不錯哦；1008 則評論中有 201 則" "
6 分，一般般；1008 則評論中有 198 則" "
4 分，不太好；1008 則評論中有 156 則" "
2 分，很糟糕；1008 則評論中有 249 則" "

6.2/10

整潔度

6.6/10

員工素質

5.2/10

設施服務

6.0/10

住宿環境和硬體

5.4/10

環保程度

評論

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
隔音很差、暖氣漏水、毛巾有污漬、棉被輕率不整潔
於 2022 年 12 月住了 2 晚
Danisha 於 2023年1月6日回覆
Sorry for any inconveniences.

6/10 一般般

GYOU HO

不喜歡：住宿環境和硬體
Not recommended.
於 2024 年 5 月住了 3 晚

6/10 一般般

Dioselina

不喜歡：整潔度、員工素質和住宿環境和硬體
Dirty
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Ciara

情侶出遊
喜歡：整潔度和住宿環境和硬體
Worked well for a one night stay. Was in good distance between knots and Disney
於 2024 年 4 月住了 1 晚
Management 於 2024年5月10日回覆
Thank you so much for staying at our hotel.

10/10 有夠讚

Martha，Phoenix

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean place to stay the facility is well maintained.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月10日回覆
Thank you so much for staying at our hotel. Hope we will host you in future.

4/10 不太好

Jessica

團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Upon check in we were told several things that are listed on the website are not accurate. There are no microwaves in the rooms. The hot fresh breakfast was a joke and there was blood on the sheets found in the premade bed. The shower struggled to drain and the toilet was very loud. The tv was so dim and theres no way to brighten it, there also was very limited channels. Upon our return to the hotel on monday night there were 5 cop cars arresting someone in the parking lot. Also if it's busy there's not enough parking compared to rooms. No on site laundry either or luggage carts. This should not be considered a hotel as its more of a sad dirty motel.
於 2024 年 5 月住了 4 晚
Management 於 2024年5月9日回覆
Dear Jessica,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Danisha PatelCEOSureStay by Best Western Buena Park Anaheim

6/10 一般般

Ken

家庭旅遊
喜歡：員工素質
The mattress on one bed was sunken in the middle.
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Gian Carla

家庭旅遊
喜歡：整潔度
In my opinion during my stay, all the services were met. I would commend their service and commitment to this hotel.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月28日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很糟糕

Jose

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me robaron se ospedan mucha gente mal Viviente y no deĵan. Dormir
於 2024 年 4 月住了 4 晚
Management 於 2024年4月28日回覆
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 不太好

To Nga

Hair dryer is not working, Doesn’t change or making bed, smell of cigarettes, poor breakfast, poor bed mattress
於 2024 年 4 月住了 3 晚
Management 於 2024年4月26日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you so much.

4/10 不太好

Patricia

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Smelly, dirty room, broken box spring. Dirty, broken pool and hot tub. Crappy breakfast, had to chase down cleaning staff for fresh towels. And noisy construction on the property.
於 2024 年 4 月住了 5 晚
Danisha 於 2024年4月13日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you so much.

4/10 不太好

Nuruddinali

不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 8 晚
Management 於 2024年3月30日回覆
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很糟糕

Barbara

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I dislike that they where doing renovations and there was limited parking. I had to park in front of the dumpster. The king size bed was lopsided the one side of the box spring wasn't on the rail. There was a green plastic on the box spring looks like they where treated for bed bugs. I was so disappointed. It was my Fiance first time in Cali
於 2024 年 3 月住了 1 晚
Management 於 2024年3月27日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you so much.

10/10 有夠讚

Gemma

情侶出遊
喜歡：員工素質
I liked the easy check-in and spacious room.
於 2024 年 3 月住了 1 晚
Danisha 於 2024年3月23日回覆
Thank you! Hope to see you soon!

2/10 很糟糕

Joalin

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to Tesla supercharge station inside The source parking structure. Best part is Porto's is 3 minutes drive from this place. They took all towels from your room early in the morning and necer replenished if you don't ask for it. The towels are poor quality and dirty just like floor rugs. No pillow cases for most of the pillows. Newly remodelled shower room is gleaming. I'll not return.
於 2024 年 3 月住了 3 晚
Danisha Patel 於 2024年3月23日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. At our side, we have released the hold for deposit. Thank you so much.

10/10 有夠讚

gyuri

於 2024 年 3 月住了 1 晚
Management 於 2024年3月22日回覆
Thank you so much for being our guest. We are happy to host you again.

6/10 一般般

Saudhi

團體旅遊
There was an iron board in the room but no iron, need another trash can just one in the whole room. Coffee was only one pack of decaf and one regular if both guest wanted regular coffee one will have to take decaf because that is what was left. They should place two packs of coffee and two of decaf so both guest can take the one they favor the must.
於 2024 年 3 月住了 3 晚
Management 於 2024年3月22日回覆
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

Alfonso

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
We were accommodated by elevator. The bathroom ceiling had mold. There was construction being done to parking lot. No covers on boxspring mattress.
於 2024 年 3 月住了 5 晚
Management 於 2024年3月22日回覆
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

Wendy

家庭旅遊
喜歡：整潔度和員工素質
Rooms were fine and staff was great. The construction was a bit of inconvenience but the people stomping around made it almost unbearable.
於 2024 年 3 月住了 3 晚
Management 於 2024年3月17日回覆
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

Kenneth

I’ve been waiting for my $100 deposit to be refunded back to my bank account it’s been on hold since March 7th it’s March 16th that’s unacceptable it’s too long
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. At our side, we have released the hold for deposit. Thank you so much.

2/10 很糟糕

Amanda

不喜歡：住宿環境和硬體
於 2024 年 3 月住了 3 晚
Danisha 於 2024年3月16日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很糟糕

Jingyi

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed 3 nights. There's construction going on. We were woke up 6 in the morning. There's hair everywhere. The service was terrible.
於 2024 年 3 月住了 3 晚
Danisha 於 2024年3月15日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

Kennedy

不喜歡：員工素質和住宿環境和硬體
Everything was fine until checkout. The gentleman at the front desk said I owed $48 but I was a prepay and the gentleman who checked us in never stated we’d have additional fees. In addition, I left my kindle in the room, called and they said they didn’t have it even tho I can track it and it’s still in the hotel.
於 2024 年 3 月住了 1 晚
Danisha 於 2024年3月15日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We have located the Kindle and spoke to on how to retrieve your belonging.

2/10 很糟糕

Dolores

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
This property was a place for prostitution and sketchy individuals. My family and I did not feel safe or comfortable during our stay. Also the breakfast meal was unacceptable.
於 2024 年 3 月住了 2 晚
Danisha 於 2024年3月15日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 不太好

Clara

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
Me quice bañar y para mi sorpresa los despinsadores de javon estavan vacíos no tenian shampoo ni enjuge ni body shower los 3 estaban vacíos todo se escucha la verdad nose si volveria ahi.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月10日回覆
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 不太好

Sarai

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property had very little furniture which made it very hard for us to avoid putting things on the dirty floor.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月5日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 有夠讚

Carolyn

喜歡：住宿環境和硬體
於 2024 年 2 月住了 1 晚
Management 於 2024年2月29日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯哦

Jaime

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
There wasn’t breakfast like they announced, nothing hot; no waffles to do. The time is just 2 hours and the space is for around 10 people max at the same time. In 30 there’s no breakfast and the just wait until there’s nothing and don’t restocks for other guests. Overall is clean and nice to stay; we’ve stay at the suite 2 bedrooms connected.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月23日回覆
We apologize for the inconvenience and promise to do better in the future.

10/10 有夠讚

Diana

於 2024 年 2 月住了 1 晚
Management 於 2024年3月22日回覆
Thank you so much for being our guest. We are very happy to be host you again.

2/10 很糟糕

Yadira

家庭旅遊
I booked 2 rooms, rooms were not clean. One is the bathrooms had a used towel hanging. Sheets smelled like they were not changed. All the water will Come out when showering. Terrible
於 2024 年 2 月住了 1 晚
Management 於 2024年2月10日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很糟糕

Sofia

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
TRAVELED FROM THE BAY AREA TO THIS HOTEL!!!!!!!! DONT RECOMMEND..... Traveled with two kids, definitely don't recommend. No microwave in the room, had to go to lobby which was super inconvenient at night for my babies bottle. Did not want to refund either. I put the sign outside for the ladies to clean, they for a fact DID NOT CLEAN. Took the room towels & never returned them. Got charged a $100 fee which I was not aware of. People outside of the room door harassed me and were always slamming their door & talking loudly at 2am. TERRIBLE TAKE YOUR MONEY ELSEWHERE.
於 2024 年 1 月住了 3 晚
Danisha 於 2024年2月9日回覆
Hi Sofia! I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 有夠讚

Tabitha

於 2024 年 1 月住了 4 晚
Management 於 2024年2月8日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 有夠讚

Tabitha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
於 2024 年 2 月住了 3 晚
Management 於 2024年2月8日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般般

Alan

喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
於 2024 年 2 月住了 4 晚
Management 於 2024年2月8日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很糟糕

Tiffany

不喜歡：員工素質和住宿環境和硬體
I’ve stood at this location multiple times the last two time and this current time they have given me queen size bed when I booked a king size bed! I am over stay at this location.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月5日回覆
We apologize for the inconvenience and promise to do better in the future.

6/10 一般般

ailene

im sorry but the room temperature is really freezing.. the heater is nor working though ita adjusted to 90 defree
於 2024 年 1 月住了 5 晚
Management 於 2024年2月1日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay away……
I was charged an extra “resort fee” that I was not informed of when I made my reservation. Keep in mind the pool is approx 4ft x 4ft and dirty, not quite a resort to be charged a fee I wasn’t informed of. There were no parking spots available for two of the four nights I stayed there because someone was camping in their van in the parking lot. There was a homeless man sleeping in the ice room (that’s supposedly locked, however didn’t latch apparently). All fire alarms were disabled and there were no batteries in our smoke detector. They are also a non-smoking property, however our neighbors were outside smoking all day/night and playing loud music late at night. We asked for new pillows because of a mystery red fluid on one, but they never brought them to our room. Only good thing is we had hot water. Just save your money and stay away.
於 2024 年 1 月住了 4 晚
Management 於 2024年2月1日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 不太好

midaya

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Honestly the rooms were ok the bed was way too soft the towels and sheets did have black stains on them not sure where that is from, the shower drain dosent drain idk if id ever stay here again parking was easy and the area was nice freeway was close target and food places were down the street id give it 5/10
於 2024 年 1 月住了 1 晚
Management 於 2024年2月1日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

Cathy

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質和設施服務
Arrived late but same day and wasn’t given the king room I paid for. Room not updated and in need of repairs. Did contact front desk in morning and got new room, still paint and tile flaws simple updates needed
於 2024 年 1 月住了 3 晚
Management 於 2024年1月30日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯哦

Betsy

情侶出遊
喜歡：員工素質和設施服務
Our door was slightly opened when we arrived. And going in, it was hard to shut closed at first, we needed some strength to close it properly, took about 10 mins. The floor was dusty and our feet were dirty with the short time it took us to get our shoes off and to the bathroom tub to wash it off. Also the door besides our room was slightly opened ajar the whole stay, like our own when we first got in. But the service and complimentary breakfast was nice, we got offered clean towels replaced the next day without even asking. I would stay again; however, just need to bring my own indoor slippers and maybe extra sheets.
於 2024 年 1 月住了 2 晚
Management 於 2024年1月28日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 有夠讚

Hilda

喜歡：整潔度、員工素質和住宿環境和硬體
&
於 2024 年 1 月住了 1 晚
Management 於 2024年1月28日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯哦

shane

喜歡：整潔度、員工素質和住宿環境和硬體
nice
於 2024 年 1 月住了 1 晚
Management 於 2024年1月28日回覆
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 不太好

Alexis

家庭旅遊, 親子旅遊
喜歡：員工素質
不喜歡：整潔度和設施服務
The walls are very thin. The complementary breakfast was limited. The hooker next to our room kept us up all night. The rooms need an upgrade, no microwaves. Also the room had a faint cigarette smell. Other than that the restroom was clean.
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日回覆
We apologize for the inconvenience and promise to do better in the future.

2/10 很糟糕

girish

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I did not like this property at all - it had an overall feel of just DIRTY all around - the elevator, the room, the lobby/reception area, breakfast area, parking area, pool area - the staff were very nice and polite however. I could not wait to get out of there.
於 2024 年 1 月住了 2 晚
Management 於 2024年1月22日回覆
We apologize for the inconvenience and promise to do better in the future.

2/10 很糟糕

Talia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Management 於 2024年1月22日回覆
We apologize for the inconvenience and promise to do better in the future.

8/10 不錯哦

Lupe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great Except the shower drainage was slowwww
於 2024 年 1 月住了 1 晚
Management 於 2024年1月16日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experien

6/10 一般般

Jorge

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
Main street traffic noice, complimentary breakfast very limited options . Room not clean, bed seem to been worn down.
於 2024 年 1 月住了 1 晚
Management 於 2024年1月16日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experien

10/10 有夠讚

Robin

於 2024 年 1 月住了 1 晚
Management 於 2024年1月16日回覆
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 不太好

Mary

情侶出遊
喜歡：住宿環境和硬體
不喜歡：員工素質和設施服務
The previous comments describing this property were atrocious! So this post is the most recent, and will give you an up-to-date account of staying at this place. What upset us the most --- AND THIS IS MOST IMPORTANT --- is the property says there is a microwave and ironing board in the room we booked! AND THAT WAS NOT THE CASE! Those two (2) items were of MAJOR importance to us! As a business, you can NOT do that! We are paying for what is proposed! When the front desk was notified, we were told there were NO microwaves in any rooms. But he said he would check on the ironing board. Never heard from him again! There seemed to be a problem with some of the basic accoutrements. In our four-day stay, one day they said they didn't have any clean wash cloths, the next day we got them. At that time we asked them for clean hand towels. They said they didn't have any clean. We got them the next day! They are no maps posted on the door to show the layout of the property (i.e. where the ice machine, laundry, etc is located). When we called the front desk for ice, he describe where it was, and he was wrong . . . it was right by the elevator on the second floor! Just say that! The beds have two sheets and a foot cover. We asked for two blankets? Their answer, "We don't have blankets." The place is remodeled and it is nice! Beautiful TV, but NO directory of the channels. Water pressure needs to be better or put in a better shower head. Has potential, but we won't be back!
於 2024 年 1 月住了 4 晚
Management 於 2024年1月11日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般般

sudeep

家庭旅遊, 親子旅遊
不喜歡：設施服務和住宿環境和硬體
Bad beds
於 2023 年 12 月住了 3 晚
Management 於 2024年1月11日回覆
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.