When we arrived we were given a room without a working fridge. We had medicines that needed refrigeration. We were moved to another room that seemed OK until we learned that THERE WAS NO HOT WATER. The staff was clueless. ‘Did you let the water run?’ ‘Maybe a lot of people are showering’ (At 10:30 pm?) ‘I’m sorry, there is nothing I can do’ ‘Oh, the plumber is coming at 10 tomorrow to fix the ice machine’ (That’s when I’m checking out). (I went into the lobby rest room and the laundry room and there was no hot water). I believe they were putting guests into rooms knowing that there was no hot water) The mgr, Kayla Schulz, told me that they couldn’t refund or adjust my bill because I booked online. This was a disaster and gives me no reason to stay at a ‘Quality?’ Inn or to use Expedia. The whole thing was outrageous.
Rock
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Denise,Clinton Township
寵物同遊, 家庭旅遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean & comfortable! The only thing I didn’t like was there was no elevator. Steps are difficult for me. I would stay there again and ask for a ground floor room. Very nice! Bob Evans restaurant in same parking lot. Bonus!
Denise
於 2024 年 4 月住了 1 晚
4/10 不太好
david
2024年4月9日
喜歡:整潔度和住宿環境和硬體
david
於 2024 年 4 月住了 2 晚
2/10 很糟糕
Richard
2024年4月9日
不喜歡:員工素質和住宿環境和硬體
Richard
於 2024 年 4 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2024年3月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
Choose another hotel
It smelled like spoiled milk the second we walked in. Very run down and dirty, no hot water. Amazingly the beds were actually comfortable. Will not stay there again nor would i recommend.
真實旅客
於 2024 年 3 月住了 1 晚
4/10 不太好
Kelli
親子旅遊
2024年3月16日
不喜歡:整潔度和住宿環境和硬體
Smelly as soon as you walk into the lobby. Smells like spoiled milk.