Hotel Palonegro Cabecera

Property class: 3

Choose dates to view prices

Located close to San Pio Park and Bucaramanga Modern Art Museum, Hotel Palonegro Cabecera provides free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is NT$1,277
NT$1,277 total
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Quadruple Room

A hotel room with two beds, a TV mounted on the wall, a sofa, and a desk.

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Junior

A hotel room with a bed, bedside tables, a desk, a chair, a window with a view of greenery, and a TV mounted on the wall.

Executive Junior

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Executive Superior

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Standard Junior

A hotel room with a bed, a nightstand, a wardrobe, a television, and an air conditioning unit.

Standard Junior

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Sotomayor, a neighborhood in Bucaramanga, Hotel Palonegro Cabecera is in a shopping district. Bucaramanga Modern Art Museum and Cacique Shopping Mall are two other places to visit that come recommended. Visit our Bucaramanga travel guide
Map
Calle 51 # 31-106, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall
    5 min walk - 0.4 km
  • San Pio Park
    6 min walk - 0.6 km
  • La Flora Ecological Park
    6 min walk - 0.6 km
  • Las Palmas Park
    8 min walk - 0.7 km
  • Cacique Shopping Mall
    4 min drive - 1.8 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Restaurants

  • Monstruo Hamburguesa
    1 min walk
  • MarVilla
    3 min walk
  • Loncheria La 36 Cabecera
    2 min walk
  • Tapioca Gourmet
    3 min walk
  • Punta Del Este
    4 min walk

About this property

Hotel Palonegro Cabecera

  • Hotel near Cacique Shopping Mall
  • Located close to San Pio Park and Bucaramanga Modern Art Museum, Hotel Palonegro Cabecera provides free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
  • A 24-hour front desk
  • Room features
  • All guestrooms at Hotel Palonegro Cabecera include comforts such as air conditioning, as well as amenities like free WiFi and minibars.
  • More amenities include:
    • Bathrooms with hydromassage showers
    • 30-inch flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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NT$1,850 total
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Frequently asked questions

Is Hotel Palonegro Cabecera pet-friendly?

Yes, Hotel Palonegro Cabecera allows dogs (limit 1 total) with a maximum weight of up to 13 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Palonegro Cabecera ?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Hotel Palonegro Cabecera on 2026/10/25 start from NT$1,277, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Palonegro Cabecera ?

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Hotel Palonegro Cabecera ?

Check-out is at 1:00 PM.

Where is Hotel Palonegro Cabecera located?

Located in Sotomayor, this hotel is within 1 mi (2 km) of San Pio Park, Bucaramanga Modern Art Museum, and Cacique Shopping Mall. La Casa del Libro Total is 1.5 mi (2.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palonegro Cabecera Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 75 reviews
Rating 8 - Good. 19 out of 75 reviews
Rating 6 - Okay. 11 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Convenient location, cheap and not horrible. Helpful staff. The building is secure and you need to be buzzed in and out by staff. I was struggling with my suitcases down the stairs and the staff noticed via the camera and came up to help. When checking out and walking out the door they also asked if I had a car ready and waited outside with me for my uber to arrive and carried my luggage to the car. They take care of safety. Particularly important for solo female travellers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is terrible place that I booked. Is very very dirt. I don’t believe Hotels.com offer this kind of hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, kindness, cleanness... Cool place

I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
I knew the hotel would be simple, but nothing prepared me for the absolute nightmare it turned out to be. The room was freezing when I arrived, which I tolerated because of the local climate. But by the very first night, the AC failed and the room became blisteringly hot, humid, and suffocating. I went to reception no fewer than ten times, and all they did was fiddle uselessly with the remote. Nothing changed. I barely slept for five miserable nights. Then Saturday morning around 7, and some guest decided to sit in the dining area—directly outside my window—and blast music at a volume that felt deranged. My partner and I complained, and the staff did absolutely nothing. He kept blasting music for at least two more hours. The hot water never worked. I asked repeatedly for help, and again, nothing. I had to shower in cold water twice a day, every day, with zero solution offered. And the final insult: although the room looked clean, I found hair of every imaginable color, length, and type scattered throughout the space. It was revolting—truly stomach‑turning. This place is absolutely, and I would NEVER return or recommend it to anyone. I travel often and rarely have I seen a worse hotel.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bonito y aseado, es tranquila la estadía
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

La calidad de las toallas no me pareció buena, al igual que la variedad del desayuno, que solo ofrecen dos opciones, y son las mismas.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Para una opción low cost,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, cerca de centro comerciales, supermecados, facil transporte, super recomendado, es muy acertada relacion calidad/precio
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El menú del desayuno no varió en los 4 días que nos hospedamos, lo que nos llevó a ir a desayunar a otro lado. Todos los empleados muy amables, excepto el que nos correspondió a última noche
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para disfrutar de la ciudad
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio donde se encuentra el hotel es tranquilo, fácil acceso y cerca de todo Es limpio y el personal muy amables
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hospedaje, 100% recomendado La atención impecable
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel. BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC HOTEL PALO NEGRO UN ABRAZO ATTE. SR. NOÉ L.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and well location for shopping and banking
Stayed 12 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable lugar.

Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has parking just for one car, credit card machines doesn't work
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable, and great staff. Great value.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable, cómodo y bien ubicado

Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Fue excelente. Vine por una noche. Super cómodo.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Stayed 1 night in Jul 2019