Find Luxury Hotels in Bryson City, NC

"We made a reservation online here because we needed a pet friendly room for one night while returning home from a trip to visit our son. When we checked in, the woman at the front desk said they don't take pets. We told her we had stayed there before with our pet. Then she said we had to pay extra even though I had already paid online and was told the amount included all fees and taxes. I went ahead and paid more, the woman was very rude and aI feel like we got ripped off. As we were bringing our bags in, we passed tgrough the front and we heard her telling another couple that the motel did not take pets and then charging them more. They were also upset because they had booked their room online and had already paid the fees just like we had."