Check in process was poor, no response to messages prior to checking in.
Checked in and had to wait even longer as security needed to make a call to confirm check in, despite seeing ID, very unclear why this was, as was not explained. Whole process from arriving at reception to entering my room took about 45 minutes to resolve.
Arrived at 1st unit/room and the toilet was dirty as well as floor not cleaned. Was provided with another room which was clean, however had no pillows and half a roll of toilet paper. Whole process was not organised. Communal kitchen bin overflowed with rubbish, from arrival to checking out. Did not see a cleaner once, had to pass through kitchen area to get to room. Place is a student accommodation which isn't clearly listed on advertisement.
Day and night time security very pleasant and helpful.
Listing should indicate whether there is a cleaner and frequency, I.e once weekly.
Air-conditioning was not affective, there are 3 settings, low,medium, high. Was hot during the night, take a fan. Windows dont open wide enough to allow a breeze and if you are on the first floor facing the communal garden, you'll hear everything from individuals talking in the garden.