Staff is very nice but some lights could not be turned on and the room is a bit small
真實旅客
8/10
JIH-PAI
4/10
The room is way too small. Hotels.com is providing misleading information on room photos and wifi.
真實旅客
10/10
酒店超级温馨,入住那晚房间暖气很足,很热。
真實旅客
4/10
Had to transfer from a room on arrival as the window backed on to a patio area with people outside, then was given a room 2 floors up and unfortunately lift wasn’t working which we was informed about 2 weeks before. The room next to us was being renovated and also the restaurant bar area was closed on 2 of the 3 nights we stayed. Plastic over the stairway. We was given clean towels each day on the made bed but there were dirty glasses and cups left and coffee and tea not restocked. It’s such a shame there were so many things - as we were there for a wedding and some of the nice touches would have been well received if only the basics were ok - we did ask for someone to contact us before reviewing but no one did.
Amazing hotel I always try to stay here when traveling to Bristol, Fantastic location very helpful staff and comfy room
Tamsin
於 2025 年 2 月住了 2 晚
6/10
The price charged by the hotel is not justified, and the facilities or condition of the room are quite average.
Lakshmi
於 2025 年 3 月住了 1 晚
10/10
Clean and comfortable room. Nice welcome tid bits - fruit and a little sherry. The hot breakfast options were limited but the dish was i got was delicious and cant complain. Lovely, carefuly assembled yoghurt granola pots in glass jars were delicious. The location of the hotel in proximity to centre is fantastic. There are so many great spots to grab some food and coffee within short walking distance. It could get a little noisy (i was on the top floor) - little soundproofing and elevator and other room doors really travels/resonates. And there was a bit of work being done on my floor the morning i checked out also, including sanding of one of their hallway walls, and that noise travelled and was a pain. But overall, I'm happy with my stay and woukd recommend this hotel. I'd also like to give a shout out to all the staff who were exceptionally friendly and welcoming.
Maria
於 2025 年 2 月住了 1 晚
10/10
Rebecca
於 2025 年 2 月住了 1 晚
6/10
Saphire
於 2025 年 2 月住了 2 晚
8/10
Mark
於 2025 年 2 月住了 1 晚
8/10
Excellent stay in a cosy double. The room had everything you needed and I liked the little touches like fresh milk and sherry. Breakfast was excellent, all freshly cooked. All the staff I had contact with were friendly and courteous. Would recommend and I am booked to stay later in the year.
Philip
於 2025 年 1 月住了 1 晚
10/10
Great little boutique hotel. Lovely room, great bed and friendly staff at an excellent value price
John
於 2025 年 1 月住了 1 晚
10/10
What a fabulous place to stay
Rebecca
於 2024 年 12 月住了 1 晚
10/10
From the moment we entered the hotel we know it was going to be a good stay. The staff at reception were happy and polite. The room was better than we expected with little touches of free fruit and cherry. It honestly made our day.
Mandy
於 2024 年 12 月住了 1 晚
10/10
Lovely little hotel, friendly staff and very nice room. The complimentary sherry and fresh fruit in the rooms is a very nice touch!