After checking into a private room, I was made to move into a new room and had my belongings handled by employees and moved without being asked or giving any permission. On top of this, the employees lost a handful of my things, meaning I had to go out late at night to buy these things (such as a toothbrush and toothpaste). My new room was visibly dirty, with hairs and mould visible in the bathroom. On top of this, after receiving new key cards for a new room, said key cards did not work, so after going out to retrieve a new toothbrush and toothpaste (which I paid for out of my own pocket), I then had to wait for someone to come and let me in to the building. The worst hotel stay I have ever experienced