4/10 不太好
matthew
情侶出遊
2025 年 8 月 10 日
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
To be totally honest for how much we paid over £100 a night I was very shocked at this hotel and was expecting much more for the money.
I will start with the good and say staff at reception are exceptional and very friendly and helpful and staff went above and beyond. But that is were the positive ends I'm afraid.
The toilet stank and would not flush properly, cracks in the mirror and broken toilet roll holder, not what you expect when paying over £100 a night.
Hotel supposed to serve breakfast from 8till 10 as that's what they advertise but was told was not available as no chef was working.
As I said, staff fantastic, but that can't compensate for the lack of maintenance and amenities
matthew
於 2025 年 8 月住了 2 晚