室內游泳池和室外游泳池,提供日光浴躺椅

松樹林 Spa 及高爾夫度假村飯店的評分

3.5 out of 5
松樹林 Spa 及高爾夫度假村飯店
Ermine Street, Brigg, England

評論

8.6

有夠讚

10 分,有夠讚;740 則評論中有 361 則" "
8 分,不錯哦;740 則評論中有 267 則" "
6 分,一般般;740 則評論中有 65 則" "
4 分,不太好;740 則評論中有 29 則" "
2 分,很糟糕;740 則評論中有 18 則" "

9.0/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Nok Yan

於 2022 年 8 月住了 1 晚
Reception Team 於 2022年8月11日回覆
Thank you for your response we do really appreciate the feedback and we do hope to see you again in the near future!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 2 晚
GM 於 2019年9月4日回覆
Dear Guest, Thank you for taking the time to review our hotel. I am so pleased you enjoyed your time with us. I hope we can welcome you back here again soon. Kind regards Steven Whittaker General Manager

8/10 不錯哦

Laura

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Mike Stenson 於 2024年4月22日回覆
Dear Laura,Thank you for the 4 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Daniel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredible staff, great hotel and went the extra mile to celebrate my wife’s birthday
於 2024 年 4 月住了 1 晚
Mayra Hotchin Front of House Manager 於 2024年4月14日回覆
Dear Daniel,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a wonderful experience celebrating your wife's birthday at our hotel.We are glad that our staff's efforts made your wife's birthday celebration extra special. We take pride in going above and beyond for our guests, and we're delighted that we could contribute to such a memorable occasion for you both.Moreover, we're glad to hear that you found our hotel to be great overall. Providing exceptional service and a comfortable environment for our guests is always our goal, and we're pleased that we could meet your expectations during your stay.Thank you once again for choosing to celebrate with us. We hope to have the pleasure of welcoming you back for many more special occasions in the future. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Kind Regards,

8/10 不錯哦

Qingqi

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和設施服務
Nice family room with good breakfast and other health gym services. Good price for a short holiday.
於 2024 年 4 月住了 2 晚
Mike Stenson 於 2024年4月8日回覆
Dear Qingqi,It's wonderful to hear that you had an enjoyable stay with us and appreciated our family room, breakfast offerings, and health gym services. We strive to provide a comfortable experience for our guests at a reasonable price. Thank you for choosing us for your short holiday, and we hope to welcome you back soon for another pleasant stay. If there is anything else we can assist you with, please do not hesitate to let us know.RegardsMike StensonGeneral Manager

8/10 不錯哦

Richard

於 2024 年 4 月住了 1 晚
Mike Stenson 於 2024年4月25日回覆
Dear Richard,Thank you for the 4 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Rochelle

於 2024 年 3 月住了 2 晚
Mike Stenson 於 2024年4月22日回覆
Dear Rochelle,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Sarah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Mayra Hotchin, Front of House Manager 於 2024年3月5日回覆
Dear Sarah,Thank you for taking the time to leave feedback regarding your recent experience. We appreciate your valuable input and are pleased to hear that you rated your experience with us positively.If there are any specific aspects of your stay that you feel could be improved, please do not hesitate to let us know. Your feedback helps us to continuously enhance our services and provide an exceptional experience for all our guests.We hope to have the opportunity to welcome you back in the near future and further exceed your expectations.Kind Regards,

10/10 有夠讚

Alexander

Every thing about the place was first class
於 2024 年 2 月住了 2 晚
Mike Stenson 於 2024年3月4日回覆
Dear Alexander,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Sarah

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable hotel, great gym, spa and golf. The staff were so accomodating, kind and helpful.
於 2024 年 2 月住了 2 晚
Mike Stenson 於 2024年2月26日回覆
Dear Sarah,I am glad to hear that you had a pleasant stay at the hotel with such wonderful amenities and excellent service from the staff. It sounds like you enjoyed every aspect of your time there, and your positive feedback is truly appreciated. If you have any more experiences or details to share, feel free to do so - we love hearing about our customers' experiences!RegardsMike StensonGeneral Manager

10/10 有夠讚

grant

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff and stay
於 2024 年 2 月住了 1 晚
Mike Stenson 於 2024年2月19日回覆
Dear grant,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Rachel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were excellent, best service we’ve seen in a long time, hotel was great in general but bedrooms and bathroom were little dated and tired.
於 2024 年 1 月住了 3 晚
Mike Stenson 於 2024年1月26日回覆
Dear Rachel,Thank you for your feedback and for acknowledging the excellent service provided by our staff. We truly appreciate your kind words. We understand your concern regarding the bedrooms and bathroom appearing a little dated and tired. Rest assured, we take all guest feedback seriously, and we continuously strive to improve our facilities to enhance the overall experience of our guests. Your comments will be shared with our management team for further consideration. If there's anything else we can assist you with, please don't hesitate to let us know.RegardsMike StensonGeneral Manager

10/10 有夠讚

Mrs M J

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 3 晚
Mike Stenson 於 2024年1月26日回覆
Dear Mrs M J,Thank you so much for the 10 out of 10 review. Team Forest Pines is delighted you enjoyed your stay so much.We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Ian

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Generally Good
Hotel was very clean, the room was very comfortable, WiFi worked ok, staff were friendly and the breakfast options were good. On the downside both myself and colleagues in other rooms found the rooms quite cold which was a bit of a shame. Also a lot of noise in the small hours from people laughing and chatting in the corridors outside rooms meant a broken nights sleep. I can’t entirely blame the hotel for this but maybe it’s something they could think about re signage or just policing things a little better. Overall pretty good but may look for alternative options next time.
於 2024 年 1 月住了 1 晚
Mike Stenson 於 2024年1月25日回覆
Dear Ian,Thank you for sharing your detailed feedback about your recent hotel experience. We appreciate hearing both the positive aspects and areas that could be improved upon. It's great to know that the hotel was clean, comfortable, and had friendly staff. We're glad you enjoyed the breakfast options and found the WiFi to be functional.We understand your concerns regarding the room temperature and noise disruptions during the night. While we cannot entirely control external factors, we will certainly pass on your suggestions to the hotel management team for their consideration. They may find ways to address these issues through better signage or enhanced monitoring of noise levels.Your overall satisfaction is important to us, and we apologize for any inconvenience caused by these matters. Should you decide to explore alternative options in the future, we hope you find a place that meets all your requirements. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.RegardsMike StensonGeneral Manager

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 4 晚
Mayra Hotchin, Front of House Manager 於 2024年1月20日回覆
Dear Guest,Thank you for providing a rating for your experience. We appreciate your feedback and are glad to hear that your overall experience was positive, earning an 8 out of 10. If there are specific areas where we could improve and earn a higher rating in the future, please feel free to share any additional comments or suggestions. We value your input and look forward to the possibility of serving you again to make your next stay even more enjoyable.Kind Regards

6/10 一般般

Karla

喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2024年1月16日回覆
Dear Karla,Thank you for taking the time to share your feedback and for providing a rating of 3 out of 5 for your experience with us.We appreciate your honesty and would be interested in understanding more about your experience to identify areas for improvement. Your insights are valuable to us as we are committed to enhancing our services and ensuring the satisfaction of our guests.If there are specific aspects that influenced your rating or any suggestions you would like to share, we would be grateful for the opportunity to address them. Our goal is to provide a positive and enjoyable experience for all our patrons, and your feedback helps us work towards achieving that.Thank you once again for choosing Forest Pines Hotel, Spa & Golf Resort, and we look forward to welcoming you again soon.Best regards,

10/10 有夠讚

M

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel 👍
Really great place, very helpful and attentive staff.
於 2024 年 1 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2024年1月16日回覆
Dear M,Thank you sincerely for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Forest Pines Hotel, Spa & Golf Resort. Our team strives to provide exceptional service, and it is immensely rewarding to know that their efforts have been recognized.Your kind words about our staff's helpfulness and attentiveness are truly appreciated. We aim to create a welcoming and comfortable environment for our guests, and it's gratifying to learn that we have succeeded in doing so during your visit.We are looking forward to welcoming you again.Kind Regards,

8/10 不錯哦

Nicholas

於 2024 年 1 月住了 4 晚
Mayra Hotchin, Front of House Manager 於 2024年1月16日回覆
Dear Nicholas,Dear Nicholas,Thank you for taking the time to provide feedback and for rating your experience with us. We appreciate your honest evaluation and the 8 out of 10 rating.Your feedback is invaluable to us as we continuously strive to improve and enhance the quality of our services. If there are specific aspects that contributed to your rating or areas where you believe we could make improvements, we would be grateful for any additional insights you could share.Thank you for choosing Forest Pines Hotel, Spa & Golf Resort, and we look forward to the opportunity to serve you even better in the future.Best regards,

10/10 有夠讚

Lee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay
Really enjoyable stay. Staff very friendly. My wife is pregnant and requested another pillow which arrived within minutes. Spa was brilliant and the food in the restaurant and lounge was delicious.
於 2024 年 1 月住了 2 晚
Mayra Hotchin, Front of house Manager 於 2024年1月13日回覆
Dear Lee,Thank you sincerely for taking the time to share your recent experience with us. We are delighted to hear that you had a really enjoyable stay at Forest Pines Hotel, Spa & Golf Resort.We are thrilled that you had a positive experience at our spa, and we appreciate your kind words regarding the delicious offerings in both our restaurant and lounge. Your feedback is invaluable to us, and we are grateful for your positive endorsement. We look forward to the pleasure of welcoming you and your wife back for another delightful stay in the future.Kind Regards,

10/10 有夠讚

Patrick

於 2024 年 1 月住了 1 晚
Mike Stenson 於 2024年1月10日回覆
Dear Patrick,Thank you so much for the 10 out of 10 review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

6/10 一般般

Sultana

家庭旅遊
喜歡:客房舒適度
不喜歡:員工素質
Bathroom required dustbin and toilet brush and sufficient soap and tissues. Service in lounge inadequate. Cooked breakfast was cold and needed to be replaced. The Marguerita was not served correctly. However the staff were friendly and helpful and we found the beds very comfortable.
於 2023 年 12 月住了 1 晚
Mike Stenson 於 2023年12月29日回覆
Dear Sultana,Thank you for taking the time to provide us with your feedback. We appreciate your honesty and value your opinion as it helps us improve our services. We apologize for the inconvenience you experienced regarding the bathroom amenities and service in the lounge. Rest assured, we will address these issues promptly to ensure a better experience for all our guests.We're sorry to hear that the cooked breakfast was served cold and not up to standard. Your comments have been noted, and we will work closely with our kitchen team to rectify this issue and ensure that it doesn't happen again in the future.On a positive note, we're glad to hear that you found our staff friendly and helpful, as well as enjoying comfortable beds during your stay. We strive to provide excellent customer service, so it's always great to receive such compliments.Once again, thank you for bringing these matters to our attention. Your feedback helps us make necessary improvements and deliver an even better experience on future visits. If there is anything else we can assist you with or if you have any further suggestions or concerns, please don't hesitate to let us know.RegardsMike StensonGeneral Manager

10/10 有夠讚

Monica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Mike Stenson 於 2023年12月29日回覆
Dear Monica,Thank you so much for the 10 out of 10 review! We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Ian

於 2023 年 12 月住了 1 晚
Mike Stenson 於 2024年1月10日回覆
Dear ian,Thank you so much for the 10 out of 10 review! Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Gregory

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Loverly Stay with friendly staff.
I think we were upgraded to a twin family room and was comfortable, clean and roomy. There were a couple of things that needed attention but nothing serious.
於 2023 年 12 月住了 2 晚
Mike Stenson 於 2023年12月28日回覆
Dear Gregory,That's fantastic to hear! We're thrilled that you had a comfortable and spacious stay in the upgraded twin family room. Our team takes great pride in ensuring cleanliness and providing a pleasant experience for our guests. We appreciate your feedback regarding the minor issues. Thank you for choosing us, and we look forward to welcoming you back soon!RegardsMike StensonGeneral Manager

10/10 有夠讚

Heather

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel - great location, no complaints
於 2023 年 12 月住了 3 晚
Mike Stenson 於 2023年12月27日回覆
Dear Heather,Thank you for your lovely feedback! We're thrilled to hear that you had a great experience at our hotel. We take pride in our convenient location and strive to provide the best possible service to all our guests. If there's ever anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 有夠讚

Adam

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Mayra Hotchin, Front Of House Manager 於 2023年12月12日回覆
Dear Adam,Thank you for your outstanding rating! We're delighted to hear that you had a perfect experience during your stay. Your positive feedback is greatly appreciated, and it motivates us to continue delivering exceptional service.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent stay.

2/10 很糟糕

john

商務旅客
喜歡:員工素質
Shame about the food!
Awful food. Noisy room due to generator running all night
於 2023 年 12 月住了 1 晚
Mayra Hotchin, Front of house Manager 於 2023年12月12日回覆
Dear Guest,Thank you for sharing your recent experience with us. We sincerely apologize for the disappointment you faced with our food offerings and the disturbance caused by the generator noise during your stay.Your feedback is invaluable, and we take it seriously. Rest assured, we will investigate the issues raised and take appropriate measures to improve the quality of our food and address the noise concern.We appreciate your understanding and hope to have the opportunity to regain your trust during a future visit.Kind Regards,

8/10 不錯哦

Wayne

於 2023 年 12 月住了 1 晚
Mayra Hotchin, Front Of House Manager 於 2023年12月12日回覆
Dear Wayne,Thank you for taking the time to provide your feedback. We're pleased to see that your experience was positive, earning us an 8 out of 10. Your input is valuable to us, and we'd love to know more about what aspects you enjoyed and if there are any areas where we can further enhance your satisfaction.We look forward to serving you again and appreciate your choice to stay with us.Best regards,

2/10 很糟糕

Julie

喜歡:客房舒適度
不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年12月12日回覆
Dear Julie,Thank you for taking the time to share your feedback. We regret to see that your experience fell short of expectations. We would appreciate more details about your concerns to better understand and address them.Your input is crucial to our ongoing efforts to enhance our services.Kind Regards

4/10 不太好

Terry

團體旅遊, 家庭旅遊
喜歡:設施服務
This hotelmgets a very mixed review. The staff were great a the hotel, its location and the golf course excellent. However, several niggles whilst we were there for a 3 night stay (and we've stayed before). First, stainedbath towel in our bathroom, second - door handle on bathroom came of and could not be fixed as maintenance team dont work weekends. Third and by the worst is the restaurant. The food is good but the menu very restricted if you dont eat meat. My wife doesnt and it meant that she would have had to eat the same meal each night if it werent for the chef switching out a fish for one that had run out. The 4esult was poor. We were advised that it was very difficult to change meals as the menu is fixed which usually means the meals are pre packs and not truly cooked from scratch.
於 2023 年 11 月住了 1 晚
Mike Stenson 於 2023年11月28日回覆
Dear Terry,Wow, thank you for sharing your feedback about the hotel! It's great to hear that the staff, location, and golf course made a positive impression on you. However, we understand that experiencing some niggles during your stay can be frustrating. We apologize for any inconvenience caused by the stained bath towel and the issue with the bathroom door handle. We'll make sure to address these concerns with our maintenance team to ensure they are available during weekends as well.Regarding the restaurant, we appreciate your honest feedback about the limited menu options for non-meat eaters. We understand how important it is to offer a diverse range of choices for all guests. Rest assured, we will pass this valuable input along to our chef so that they can consider expanding their offerings in order to cater to various dietary preferences.Once again, thank you for taking the time to provide us with this feedback. We genuinely value your opinion and will do our best to improve upon these areas in order to provide an even better experience next time you visit us. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know!RegardsMike StensonGeneral Manager

10/10 有夠讚

DIANE

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Mike Stenson 於 2023年12月18日回覆
Dear DIANE,Thank you so much for the 5 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Daniel

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable and clean room with plenty of space, good quality food and staff friendly and helpful
於 2023 年 11 月住了 2 晚
Mike Stenson 於 2023年11月24日回覆
Dear Daniel,That sounds absolutely delightful! A comfortable and clean room is the perfect place to relax and unwind, while having plenty of space makes it even better. And let's not forget about good quality food - a true treat for the taste buds! It's wonderful to hear that the staff were friendly and helpful, as their warmth and assistance can truly make a difference in creating a memorable experience. Thank you for sharing your positive feedback, it puts a smile on our faces!RegardsMike StensonGeneral Manager

2/10 很糟糕

Sabrina

於 2023 年 11 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年11月20日回覆
Dear Sabrina,Firstly, I would like to express our sincere apologies that your experience did not meet your expectations, as reflected by the 2 out of 10 rating. We take your comments seriously and would like to assure you that your concerns have our immediate attention.To better address the issues you encountered, we would greatly appreciate any additional details you could provide regarding specific aspects of your stay that fell short of expectations. Your input will assist us in identifying areas for improvement and taking corrective measures to prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we value your feedback as it enables us to refine our services. We hope for the opportunity to make amends and regain your trust in the future.Thank you for bringing these matters to our attention.Sincerely,

8/10 不錯哦

Ray

喜歡:整潔度、員工素質和住宿環境和硬體
Very good food, including function last night.
於 2023 年 11 月住了 1 晚
Mayra Hotchin 於 2023年11月7日回覆
Dear Ray,Thank you very much for your kind words. We are so pleased to hear you had a great stay. We hope welcoming you back in the near future.Warm Regards,

6/10 一般般

Andrew,Reigate

家庭旅遊
All ok breakfast good reception good but.. bedsheets weren’t properly clean (black marks on the sheets) the pillow cases were inside out and the room / carpet etc was tired. So ok but nothing special.
於 2023 年 10 月住了 1 晚
Mayra Hotchin Front of House Manager 於 2023年11月7日回覆
Dear Andrew,Thank you so much for your feedback. We're truly sorry to learn about the various issues you encountered during your stay. Your comments are valuable to us, and we will take them into serious consideration to make necessary improvements. We apologize for any inconvenience caused by the condition of the bed. This falls short of the standards we aim to uphold, and we assure you that steps will be taken to address these matters promptly. We appreciate your patience and understanding. We hope to have the opportunity to welcome you back in the future to experience a much improved stay. Warm Regards,

10/10 有夠讚

Glenn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel lovely pool sauna steam room. Staff are very friendly and caring. Reception staff very helpful. Housekeeping staff friendly and helpful lounge staff again very helpful alwasy asking if more drinks required.
於 2023 年 10 月住了 2 晚
Mike Stenson 於 2023年10月31日回覆
Dear Glenn,Wow, it sounds like you had an incredible experience at the hotel! The lovely pool, sauna, and steam room must have been so relaxing. It's fantastic to hear that the staff were not only friendly but also caring and helpful throughout your stay. It's always a pleasure when reception staff go above and beyond to assist guests. And how wonderful that the housekeeping and lounge staff were also so friendly and attentive to your needs. It sounds like you were truly well taken care of during your time there. Thank you for sharing your positive experience with us!RegardsMike StensonGeneral Manager

10/10 有夠讚

DAVID

於 2023 年 10 月住了 1 晚
Mike Stenson 於 2023年10月30日回覆
Dear David,Thank you so much for the 10 out of 10. Team Forest Pines is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Paul

於 2023 年 10 月住了 2 晚
Mike Stenson 於 2023年10月30日回覆
Dear Paul,Thank you for the 8 out of 10 review. team Forest Pines is delighted to read that you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Simon

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good gym and pool
Mike Stenson 於 2023年10月30日回覆
Dear Simon,Thank you for the 4 out of 5 review. Team Forest Pines is delighted to read that you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

4/10 不太好

Shaun

於 2023 年 10 月住了 1 晚
Mike Stenson 於 2023年10月25日回覆
Dear Shaun,Thank you for taking the time to post a review of your recent stay at our Hotel. I am very sorry to see that your stay only warranted a 3 star review. Team Forest Pines continuously strive for all our guests to have a 5 star stay. If you have the time, would you let us know what issues marred your stay so that we can address them to ensure we get it right on the next occasion. We do hope you will choose to use us again in the future.RegardsMike StensonGeneral Manager

10/10 有夠讚

Mike

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Mike Stenson 於 2023年10月23日回覆
Dear Mike,Thank you for the 10 out of 10 review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

10/10 有夠讚

Paul

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年10月10日回覆
Dear Paul,Thank you very much for the amazing score 10/10! I am so glad you enjoyed your stay with us and we are looking forward to welcome you back soon.Warm Regards,

10/10 有夠讚

John

於 2023 年 10 月住了 1 晚
Mike Stenson 於 2023年10月9日回覆
Dear John,Thank you so much for the 10 out of 10! Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

8/10 不錯哦

Helen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff, great venue. Gym was great. Swimming pool area tends to be busy at weekends, no good if looking to do laps, however there is a public pool nearby if this is what you want!
於 2023 年 9 月住了 2 晚
Mayra Hotchin, Front of House Manager 於 2023年10月3日回覆
Dear Helen,Thank you so much for your lovely review. We are so pleased to hear you enjoyed your stay. Hope we have the pleasure to welcome you back soon.Kind Regards,

10/10 有夠讚

H

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年10月2日回覆
Dear H,Thank you very much for the fantastic score 10/10 on your recent stay at Forest Pines.Hopefully we have the pleasure to welcome you back in the near future.Warm Regards,

8/10 不錯哦

Robert

於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年10月2日回覆
Dear Robert,Thank you for your kind score 8/10.Hopefully we have the pleasure to welcome you back in the near future.Warm Regards,

10/10 有夠讚

kris

於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front Of House Manager 於 2023年9月29日回覆
Dear Kris,Thank you so much for your amazing score 10/10. I am so glad you had a fantastic stay.We are looking forward to welcoming you back soonKind Regards,

2/10 很糟糕

Andrew

於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front of House Manager 於 2023年10月17日回覆
Dear Andrew,We appreciate your feedback and would like to express our sincere apologies for the experience you had during your recent stay at our hotel. We take all guest feedback seriously, and we understand that your stay did not meet your expectation.We hope that you would consider giving us another opportunity to provide you with a better experience in the future. Please feel free to contact us directly if you decide to return, and we will make every effort to ensure your stay is more enjoyable.Once again, we apologize for any inconvenience you may have encountered during your stay, and we thank you for bringing this matter to our attention.Sincerely,

10/10 有夠讚

Peter

於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front Of House Manager 於 2023年9月26日回覆
Dear Peter,Thank you so much for your wonderful review and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the near future. Warm regards,

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very enjoyable stay. Seemed rather more expensive than previous visits. Enjoyed the pool. Food was lovely. Close to Brigg which is good for us.
於 2023 年 9 月住了 1 晚
Mayra Hotchin, Front Of House Manager 於 2023年9月19日回覆
Dear John,Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words about your recent stay.We're delighted to hear that you had an enjoyable stay and that you found our pool facilities and the food to your liking. Your comfort and satisfaction are of utmost importance to us.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm Regards,