The property is clean, and in a location that is near all kinds of stores and restaurants. Easy parking. My teenagers loved it, but my husband and I thought it aopeared very barren and lacked warmth. There are no aigns for the soor for housekeeping to keep out. However, I called the front deak and they were accommodating. The blow dryer looked very old- perhaps from.the 90s- no lie! The rooms have laminate floors which is nice. The AC worked well. I can deal with a the processing holding cell look/vibe, but that's not the reason for 4 star.
On the day of check in, I received a call early arouns 800 am from a staff member. She asked for payment over the phone. I was confused. I booked through Expedia and noted I would pay at the property. I told the staff member this and she told me that I never spoke with them directly about that and payment was due for one of the two rooms I reserved. She told me that she wanted a guarantee I wouldn't cancel because she had 4 people already cancel their rooms that morning. What does that have to do with me?! I refused to make make payment over the phone, something didn't sound right. She then told me, it's okay she just wanted to make sure I was going. I mean what in the world! Check in was smooth. Staff were nice. But that random call that morning was unprofessional in my opinion.