2/10 很糟糕
Joanna
家庭旅遊, 親子旅遊
2025 年 8 月 26 日
喜歡：整潔度和設施服務
We tried this property twice & disappointed both times! Each time I called prior to booking to make sure the waterslide would be open for the kids. I was reassured each time it would be open. Each time it was closed! The first time it had to be sanded & resealed. The second time after arriving to a closed waterslide we were told all of their pool Staff quit except 1 person who would not be back until after we checked out. Nothing was offered except for a shoulder shrug from the guy at the front desk. The house's are fine, they aren't the cleanest, & are pretty weathered. The first time we were given a unit where we had to climb a flight of stairs followed by an uneven sidewalk, this was a nightmare for my retired parents & our handicap neighbors. Our wi‐fi & most of the tvs didn’t work. smoke alarms went off at random in the middle of the night & the trash would get tore up by the family of ground hogs when we put it out,leaving us a mess to clean up. The "trail to the lake dock- weedy & non existent. 2nd time we stayed by the pool much better location,& house was in better condition. Again the waterslide was closed & the hot tub at the second pool was ice cold! The house key only worked half of the time & we had to keep getting it re-keyed even tho we kept it away from keys & phones. They do call, & text you trying to get you to return & do a timeshare meeting. Overall not impressed for the cost comparison w/other resorts we've stayed at its not quite there at Stormy Point.
Joanna
於 2025 年 8 月住了 3 晚
