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格林豪斯飯店的評分

4 out of 5
格林豪斯飯店
4 Grove Road, Bournemouth, England

評論

9.2

太棒了

10 分，有夠讚；966 則評論中有 666 則" "
8 分，不錯哦；966 則評論中有 229 則" "
6 分，一般般；966 則評論中有 51 則" "
4 分，不太好；966 則評論中有 16 則" "
2 分，很糟糕；966 則評論中有 4 則" "

9.6/10

整潔度

9.4/10

員工素質

8.6/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 1 晚

8/10 不錯哦

jason

喜歡：整潔度
Clean , quiet the bath was a nice touch but the pillows are way too soft, the alcohol is over priced
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location for Bournemouth center within walking distance.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff, from Reception, Dining Room and Room cleaners were all excellent - polite without being over fussy. All were helpful and responded speedily to any requests or queries.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Ramakrishnan

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for the first time- not sure of what to expect, it ended up exceeding our expectations. Nice location, neat and tidy and comfortable. To top it all, they do their bit for the environment, loved their concept of rearing their own bees on their roof-top. Even greater, you can buy the honey from the reception. All-in-all, recommended.
於 2024 年 3 月住了 3 晚

6/10 一般般

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 3 月住了 1 晚

6/10 一般般

Mark

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Devene

情侶出遊
Hotel extremely clean stuff very good. Lovely breakfast service. Breakfast good standards. If it was possible to get an automatic toaster
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Andrew

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Stephanie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice boutique hotel, a short walk from the town centre and international conference centre. Great breakfast options. Very kind and helpful staff. We left our speaker in the room and they helped arrange postage of the item back to us. We had a lovely stay and look forward to staying again, would recommend.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Sally

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a great little find this hotel is. We have stayed in many hotels in Bournemouth over the last few years with differing price ranges, and this one is the best by far! Location is great, staff are lovely, restaurant is very good and the free parking was the icing on the cake! Definitely value for money in all areas, and a it feels like a lovely little boutique hotel. We will be staying here again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Steve

喜歡：整潔度、員工素質和住宿環境和硬體
Victorian building with modern rooms. Decor a mix of old and new a good combination.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sarah

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Andrew

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Business Trip
A quick one night stay over. Attentive and friendly staff. Nice clean room. Comfy bed, though a tad soft for me. Food was very good. I had a bar meal and breakfast. This will be a preferred choice for me for future trips.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
A lot of choice in Bournemouth but this is best I’ve found so far. Really smart stylish rooms, fresh and clean. Super helpful staff on checkin. Perfect location with parking which is at a premium in Bournemouth. Add to that a great room rate through Expidia and don’t think you can beat this place as a complete package.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Andrew

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Sophie

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Kizito

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

6/10 一般般

Jacky

喜歡：員工素質
I had written to and telephoned the hotel on booking to explain my husband had Parkinsons and we needed a quiet room and a comfortable bed for him and asked if it could be made up with blankets rather than a duvet. I did not get a response to my email and had to chase them. I then received a curt reply which did not confirm anything other than it had been passed on. On arrival there was a duvet on the bed. We unpacked and then we lay down on the bed. It was unbelievably uncomfortable with huge lumps around 4 ins in depth and 8 inches long. I pulled off the bottom sheet to see what was causing them to find a mattress topper that had a huge stain on it as though someone had wet the bed. It had obviously been washed but was still very stained and the filling had clumped into huge lumps. I took it off the bed to discover the mattresses were very old and the springs could be felt. I complained to reception who were very helpful and gave us a different room with a newer bed. They told us this was an upgrade but it was the same overall size as our first room but the bed was certainly much better. I did not think breakfast was included but we were told it was by the restaurant staff. On checkout we were told it was not included and cost £100 for the 3 days. If we booked direct breakfast would have been included and we would have had a better room for the same price we paid. Moral of this story is to book direct. Hotel staff and food excellent. Gave us a free breakfast.
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Susie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
Staff, food, cleanliness all amazing - only two things slightly let the hotel down - our bed was only a double - these days most hotels only have king and above and the room was plenty big enough to accommodate one, so this could be improved and our TV was very old, and we know this was for eco purposes, but old smart tvs could be sourced to allow access to netflix ect....
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable but a little bizarre…
Staff were very friendly and helpful but we were a little underwhelmed by the room itself which was quite small with a, quite frankly, bizarre and impractical layout…tea making facility available but no socket nearby to plug in the kettle 🤔 For some reason a bath was in the middle of the room (trendy/romantic …?) but not very practical where a couple of chairs would have been of more use. Having said all that the bed was very comfortable and we both had a really good sleep 👍
於 2023 年 9 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質和客房舒適度
Amazing hotel with attentive staff
於 2023 年 9 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Tracey

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfy hotel. Staff helpful and professional.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This Hotel was a great find. Our room was lovely clean and modern. The breakfast and restaurant were really enjoyable. The parking was good and they had a couple of electric charging points. I would certainly book this hotel again when I am in the area.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Theresa

親子旅遊
喜歡：整潔度和員工素質
If you like a boutique feel in a hotel, this is for you. The staff were friendly and helpful, the bed comfortable. However there was insufficient storage & I ended up hanging things over the bath. More plug outlets would be helpful near the desk to plug in hairdryer.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Neil

於 2023 年 8 月住了 2 晚

8/10 不錯哦

Philippe

喜歡：整潔度和住宿環境和硬體
Bel établissement Chambre très petite , salle d’eau minuscule Pas de climatisation Pas de frigidaire Trop cher pour les prestations
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Sven

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wir haben eine Rundreise durch Cornwall gemacht. Von diesem Hotel waren wir mehr als enttäuscht. Wir hatten das Zimmer Horse Chestnut. An mehreren Stellen an der Wand wurden Risse mit Tesafilm überklebt. Die Seifenspender sind nachfüllbar, diese waren sehr abgenutzt und verdreckt. Die Gummidichtung am Waschbecken hat sich gelöst. Das Sofa und der Sessel hatte viele Flecken. Im Zimmer steht eine freie Badewanne. Die Armatur dazu war nicht richtig im Boden befestigt, sodass man Angst haben musste, dass diese abreißt und es eine Überschwemmung gibt. Als wir zum Abendessen einen Tisch reservieren wollten, wurde uns gesagt, dass man erstmal prüfen muss ob wir um 19:00 Uhr zum Essen kommen können, da Kinder nur bis 18:00 Uhr im Restaurant sein dürfen. So etwas haben wir noch nie erlebt. Unser Sohn ist 11 und wir durften gnädiger Weise im Restaurant essen. Dort stand auf der Tafel, dass das Kindermenü von 12-18 Uhr verfügbar ist. Das Essen war sein Geld nicht wert. Dieses Hotel können wir absolut NICHT empfehlen. Wir wundern uns sehr, wie es zu dieser guten Bewertung gekommen ist. Für alle hier aufgeführten Punkte haben wir einen Foto, welche wir hier leider nicht einfügen können.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
Very nice hotel
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Another lovely stay at The Green House. The hotel is comfortable with friendly service, and is very well located.
於 2023 年 7 月住了 2 晚
Iva Velinova 於 2023年7月23日回覆
Dear Elizabeth, Thank you very much for your wonderful review regarding your recent stay at the Green House Hotel. It is always such a pleasure receiving positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely Hotel
Lovely Hotel ! Great & Efficient staff Rooms lovely and fabulous restaurant for Breakfast
於 2023 年 7 月住了 2 晚
Iva Velinova 於 2023年7月16日回覆
Dear Jackie, Thank you very much for your amazing review regarding your recent stay at The Green House! I am truly delighted to read about all the different aspects that you have enjoyed throughout your stay! It is always a great pleasure receiving positive feedback and I will make sure it will be shared with the team. I hope that your next visit will be as pleasant as the previous one and The Green House team is looking forward to welcoming you again! Kind Regards, Iva Velinova Front Office Supervisor

8/10 不錯哦

Per

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Iva Velinova 於 2023年7月16日回覆
Dear Per, Thank you for your great rating regarding your recent stay at the Green House Hotel. Your rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Tina

於 2023 年 7 月住了 2 晚
Iva Velinova 於 2023年7月16日回覆
Dear Tina, Thank you for your wonderful rating regarding your recent stay at the Green House Hotel. Your great rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Anita

喜歡：整潔度、住宿環境和硬體和客房舒適度
Excellent small friendly hotel
Well situated close to beach and pier in a quiet location. Friendly and efficient service. Clean comfortable and decent sized room. Excellent restaurant. Couldn't fault it.
於 2023 年 6 月住了 1 晚
Iva Velinova 於 2023年7月1日回覆
Dear Anita, Thank you for your wonderful review regarding your recent stay at the Green House Hotel. It’s always a pleasure to receive positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

6/10 一般般

Karianne Torp

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Veldig lytt
Nydelig lite hotell med hyggelig og hjelpsomme ansatte. God frokost. Men det som trakk ned var mye støy og veldig lytt mellom rommene og generelt på hotellet. Når man kjører igang løvblåser utenfor vindu kl 0630 og siden det ikke er aircondition en varm sommerdag så blir rommet ubehagelig varmt når man ikke kan ha vindu åpent. Så dårlig med søvn dessverre.
於 2023 年 6 月住了 2 晚
Iva Velinova 於 2023年6月28日回覆
Dear Karianne, Thank you for taking the time to tell us about your experience at the Green House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Green House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are always looking for ways to improve and your feedback is invaluable in this endeavour. We very much hope that we have the opportunity to better serve you in the near future. Sincerely, Iva Velinova Front Office Supervisor

10/10 有夠讚

Natasza

於 2023 年 6 月住了 1 晚
Iva Velinova 於 2023年6月28日回覆
Dear Natasza, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Rachael

於 2023 年 6 月住了 1 晚
Iva Velinova 於 2023年6月28日回覆
Dear Rachael, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Sam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, great stay
Really nice stay, very comfy bed and top location near the beach. Didn’t visit the restaurant but menu looked good too!
於 2023 年 6 月住了 2 晚
Iva Velinova 於 2023年6月28日回覆
Dear Sam, Thank you for your wonderful review regarding your recent stay at the Green House Hotel. It’s always a pleasure to receive positive feedback. I will share your comments with the team and I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

10/10 有夠讚

Anthony

於 2023 年 6 月住了 1 晚
Iva Velinova 於 2023年6月28日回覆
Dear Anthony, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Allen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Iva Velinova 於 2023年6月28日回覆
Dear Allen, Thank you for your rating regarding your recent stay at the Green House Hotel. Your wonderful rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

8/10 不錯哦

Richard

喜歡：整潔度和員工素質
No air-con, only small fan supplied. Remote control for TV had not been cleaned for a long time. Seating provided in room very uncomfortable. TV a little on the small size. The outside area needs a lot of attention, leaves everywhere and have been there for along time.
於 2023 年 6 月住了 5 晚
Iva Velinova 於 2023年6月28日回覆
Dear Richard, Thank you for taking the time to tell us about your experience at the Green House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Green House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are always looking for ways to improve and your feedback is invaluable in this endeavour. We very much hope that we have the opportunity to better serve you in the near future. Sincerely, Iva Velinova Front Office Supervisor

10/10 有夠讚

Johnson，Wokingham

於 2023 年 6 月住了 2 晚
Iva Velinova 於 2023年7月16日回覆
Dear Johnson, Thank you for your wonderful rating regarding your recent stay at the Green House Hotel. Your great rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards,Iva Velinova Front Office Supervisor

10/10 有夠讚

Christine

喜歡：整潔度、員工素質和住宿環境和硬體
Had a country house feel although in a town and easily accessible. Staff were friendly and helpful. Food was excellent.
於 2023 年 6 月住了 5 晚
Iva Velinova 於 2023年6月15日回覆
Dear Christine, Thank you for your wonderful review regarding your recent stay at the Green House Hotel. It’s always a pleasure to receive positive feedback. I will share your comments with the team.I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind Regards,Iva VelinovaFront Office Supervisor

8/10 不錯哦

Dr

喜歡：整潔度、員工素質和住宿環境和硬體
Like the principles, check if there’s a wedding …
Lovely hotel. We were warned that there would be a wedding while we were there but not just how loud and pervasive it would be. Plus we were surprised by the small size of the bed for 2 people in Juniper… haven’t had such a small bed in a decent hotel for years. Staff were lovely when they were paying attention to us rather than the wedding party. Perhaps not take on more than you can manage?
於 2023 年 6 月住了 2 晚
Iva Velinova 於 2023年6月8日回覆
Dear Dr, Thank you for taking the time to tell us about your experience at the Green House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Green House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are always looking for ways to improve and your feedback is invaluable in this endeavour. We very much hope that we have the opportunity to better serve you in the near future. Sincerely, Iva Velinova Front Office Supervisor