Is Cliff House Hotel pet-friendly?

No, only service animals are welcome at the property.

Self parking is free at this property.

What time is check-in at Cliff House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). Late check-in is available from 10:00 PM–1:00 AM for a fee of GBP 25.

Where is Cliff House Hotel located?

Situated by the sea, this hotel is within 1 mi (2 km) of Southbourne Beach and Boscombe Beach. Kings Park and Boscombe Pier are also within 2 mi (3 km). Pokesdown for Boscombe Station is 20 minutes by foot.

Cliff House Hotel Reviews, Deals & Photos 2026

8/10 Good

Susan

2023/8/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an overnight stay

We had a downstairs room which had a nice bathroom. Very quiet on our visit and not many people staying and breakfast was good

Stayed 1 night in Aug 2023

8/10 Good

Jeff

2023/9/14

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly and helpful staff. Quick and easy walk to the sea front.

Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

2023/8/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - great service

Lovely stay- impeccably clean super service from the staff. Quick and tasty breakfast service. Really comfortable room. No Nespresso machine or biscuits as advertised on website but did have kettle/tea/instant. Would still rate 5/5 due to service and comfort/cleanliness.

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

2023/8/31

Liked: Cleanliness, staff & service

Disliked: Amenities

Richard and Allison were great. Very friendly snd helpful carried our cases to the room. The housekeeper Gee was fabulous, kept our room clean every day and if we needed any extra tea and suger she was obliging. Always happy and very friendly. The dining area was grubby and worse for wear. Breakfast was pore hardly had any choice not even having fresh fruit. Didn't like the idea that you had to use the communal pot of jam and marmalade. Not hygienic. I ordered eggs on toast only to be told to get my own toast by the waiter.

Stayed 7 nights in Aug 2023

6/10 Okay

Yvonne

2023/8/23

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

One night stay.

The two members of staff we met were very helpful. The hotel appeared quite run down and our bathroom door did not shut. However, we were offered another room promptly . Unaware that no restaurant on a Monday or Tuesday. Breakfast disappointing - as limited choice. Apparently the hotel was waiting for delivery. One couple told there was only one egg left . It was obvious that the hotel is in the process of closing down. We should have been advised of limited options. Probably would have booked elsewhere.

Stayed 1 night in Aug 2023

10/10 Excellent

Jon

2022/10/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff. Great room and food. Good location for my stay, a short walk to shops and other amenities.

Stayed 1 night in Sep 2022

8/10 Good

Sarah

2022/7/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have staywd a few times now and I am happy with the service and staff and welcoming and friendly.

Stayed 2 nights in Jun 2022

8/10 Good

Maureen

2022/8/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was the second year that I had stayed at the hotel so it was good to have something familiar and was convenient to my family for transport.

Stayed 2 nights in Aug 2022

10/10 Excellent

Cecile

2023/6/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geat location a few minutes walk from a lovely beach. There were also several restaurants less than a 10 minute walk from the hotel. We had a very comfortable room that was spotlessly clean and great spacious bathroom. Breakfast was very good and there is a lovely garden if you want to sit outside and have a drink.

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

2023/4/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small hotel

The staff couldn’t have been more helpful. Lovely modern, clean room. Excellent bathroom. Breakfast good. Quiet location but close to amenities, transport and beaches.

Stayed 3 nights in Apr 2023

10/10 Excellent

Andre

2023/6/27

Liked: Cleanliness, staff & service, property conditions & facilities

Staff went far beyond the norm, especially Alice who was so helpful and friendly and between her, Richard and other staff made us feel so welcome at the hotel. Furthermore, the position was perfect, a block away from Southbourne beach, with easy access to hotspots, especially cycling etc. Will definitely go back, especially on a Monday/Tuesday as nice and quiet…

Stayed 2 nights in Jun 2023

10/10 Excellent

Julie

2022/9/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We stayed at the Cliff House hotel for 3 nights. We had a warm welcome when we arrived and shown to our room at 10am which definitely was a big bonus. The hotel was very clean and our room was spotless. In all the years we have been staying in hotels, the breakfast was amazing. All freshly cooked and lots of choice too. We would definitely recommend staying here and will be coming back when we visit the area again

Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

2022/10/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a surprise for my other half & she loved it. Very comfortable, very clean. Nice touch with coffee machine. We had seen your hotel on four in a bed 👍

Stayed 1 night in Sep 2022

8/10 Good

Roger

2022/7/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Good location for beach, shops, restaurants and cafes. Hotel very clean with good restaurant menu. Well stocked bar. Breakfast was just OK. Cooked meal on day 1 was overcooked. TV's in rooms only worked intermittently due to aerial issues.

Stayed 2 nights in Jul 2022

6/10 Okay

Jenny

2023/2/13

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Nice hotel in a quiet and great location but some rooms need some maintenance. Staff could be more welcoming.

Stayed 1 night in Feb 2023

4/10 Poor

Susan

2023/5/13

Disliked: Staff & service, property conditions & facilities, room comfort

Give a miss

No hot water for a shower, no working kettle, no light to do makeup/ hair. Hotel rundown. Staff pleasant. Food lacking.

Stayed 1 night in May 2023

6/10 Okay

Verified traveler

2023/4/9

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Pleasant but a few issues

On arrival, staff were very friendly and had no issue with us checking in early. Rooms were very clean but slightly dated. Shower had very poor pressure and temperature control. Bed was good size. Unfortunately, we had to get up at 1am to tell the next door room to stop shouting. Not sure we would return despite the great location.

Stayed 2 nights in Apr 2023

6/10 Okay

Phil

2022/9/22

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Awful shower. Tiny wash basin yet huge bathroom. No power socket near bed. Breakfast unappealing.

Stayed 1 night in Sep 2022

6/10 Okay

Robert

2023/6/4

Disliked: Staff & service

This hotel was below normal standards, the room was sufficient, clean and tidy. We stopped two nights and the room was not attended or cleaned after the first night. The problem was downstairs in the dining room at 7 pm when various key menu items were not available ie, fish and chips, chicken pies leaving and the service was nearly non existent, waiting 1/2 hour for drinks. I rated the food 2/10. Breakfast was basic on hot plates rate that at 0/10 All in all very bad experience.

Stayed 2 nights in Jun 2023

6/10 Okay

Lara

2023/6/29

Disliked: Cleanliness, property conditions & facilities

In morning breakfast area not prepared during hours specified. One morning was a mess as not cleaned from night before. Felt uncomfortable. Carpet and furnishing needs updating. Had to figure out how to turn on the shower due to a button in the living area. Had no one onsite to assist.

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

2022/10/17

Liked: Cleanliness, staff & service

Disliked: Room comfort

Nice location.

The hotel itself is situated in a pleasant residential area, within easy reach of the beach and surrounding towns. The staff are very friendly and helpful. The room was well appointed with water, teas and coffees and a coffee machine. Bathroom had plenty of toiletries, bath and separate shower. Everywhere was clean in both the shared spaces and rooms. Nice bar / lounge on site. However, we both found the beds too hard, the TV didn’t always work and there was a very noisy boiler next to our room that fired up before 7.30 every morning and stayed fired up for the next 12 hours. An unpleasant wake up call every morning. I think staff might also sleep on the top floor and playing music loudly at 11 at night was a bit much and constantly walking around the room - although when we tried to speak to staff about it, they blamed the noise on ghosts! A buffet breakfast is at the weekends, but I would do one every day and not just waitress service during the week, Good choice for breakfast and all hot too.

Stayed 3 nights in Oct 2022

10/10 Excellent

Terrilee

2022/11/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property in a residential area. Excellent staff. Awesome breakfasts that are included each morning from 8 to 10 am. Located just a couple of blocks from the sea and just a few blocks to lots of shops and restaurants. Guests should be aware that this "hotel" is really a cross between a B&B and hotel. If you are arriving on a Sunday, Monday or Tuesday after 4 pm or between Wednesday to Thursday after 8 pm the front door will probably be locked. There is a telephone number to call mounted on the front door so someone can let you in. However, if you are arriving from out of Country you will have to take your cell phone off "airplane mode" and incur long distance charges if your cell phone package does not include such calls. Once you have checked in your room key will open both the front door and room. If you have difficulties with walking/climbing stairs make sure you book a room on the ground floor as there is no elevator access to rooms on the second and third floors.

Stayed 5 nights in Nov 2022

6/10 Okay

Marcus

2022/8/13

Liked: Cleanliness, staff & service

Mixed feelings

The hotel is ideally placed for the beach which is just a few mins walk away. It has a small free car park and quite a large outside area. All the staff were very pleasant and helpful. The room was a reasonable size and clean. However, on arrival we did expect we would be able to get lunch, just a sandwich or something similar but the other kitchen was closed due to lack of food? There is no food available any week on Mondays or Tuesdays after 4pm which is disappointing. There a Greenking chain pub on the seafront. We did ea on Wednesday evening but it was rather a limited menu which would make it difficult to eat there every night. Food service stopped at 8pm and the bar shut at 9pm. Thevfood 2as good well cooked and enjoyable. We also disliked the shower and were glad to get home to have a real shower. There is a notice in the bathroom asking guests to be patient because it takes a long time for the water to run through.This was not the problem, the problem was the tap did not transfer all the water to the shower head and it was only a dribble It was a shame because it could have been very very nice

Stayed 4 nights in Aug 2022

4/10 Poor

Michael

2022/8/21

Disliked: Staff & service, property conditions & facilities

The garden is not as per the picture. It’s untidy.

Arrived in the middle of a very large charity event. Very noisy.staff more focussed on the event than on residents. No restaurant or bar meals available at this time. If we had known this we would not have booked. The following day we thought we would eat in the hotel. Arrived in the bar at 5pm to be told they had stopped serving and the chef had gone home. Breakfast was a buffet affair which offered very poor choice if you were a vegetarian. There was an alternative breakfast menu but this was not advertised and we only stumbled across it three days in. Then it felt like it was a bit of a chore for them to prepare something else. To leave the hotel from our room we had to walk through the breakfast room. On one day the room had been hired out to someone to conduct hearing tests and they could get irritable if the were disturbed. So we were asked to exit the hotel, during this time, via the tradesman side door. Housekeeping was hit and miss with us having to track a member of staff down to replenish tea/coffee. For the first 3 days the cold water in the shower ran as hot as the hot tap making it uncomfortable to have a shower. This apparently happens quite often and after a plumber was called the cold tap ran just as warm rather than hot. Wallpaper was starting to peel off the wall in the room. The rooms were a decent size, nicely decorated and comfortable but things like wallpaper peeling away from the wall detract from this. The hotel is well located for the beach

Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveler

2022/6/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous little gem!

We had a brilliant stay, the hotel is small and really welcoming. The room was beautiful and spacious with lovely extra touches. Breakfast was fabulous with good quality produce. This was a real little gem with lovely staff. I willl definitely be back!

Stayed 1 night in Jun 2022

Cliff House Hotel

Choose dates to view prices

Photo gallery for Cliff House Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Family Triple Room

Family Triple Room

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Honeymoon Room, Garden View

Honeymoon Room, Garden View

Highlights

View all photos for Twin Room

Twin Room

Highlights

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

View all photos for Family Penthouse

Family Penthouse

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property