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貝斯特韋斯特普拉斯康諾特飯店及 Spa的評分

4 out of 5
貝斯特韋斯特普拉斯康諾特飯店及 Spa
30 West Hill Road, Bournemouth, England

評論

8.4

非常好

10 分，有夠讚；757 則評論中有 311 則" "
8 分，不錯哦；757 則評論中有 323 則" "
6 分，一般般；757 則評論中有 79 則" "
4 分，不太好；757 則評論中有 34 則" "
2 分，很糟糕；757 則評論中有 10 則" "

8.8/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Kim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Denilson

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Bárbara

情侶出遊
Muito boa localização
於 2024 年 3 月住了 1 晚

10/10 有夠讚

joy

家庭旅遊
喜歡：員工素質和設施服務
Good prime location. Easy access to main roads. Excellent facilities including sauna, steam, spa & swimming pool. There is an in house restaurant with the bar as well.
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Molly-Rose

不喜歡：住宿環境和硬體
The hotel it’s self was pleasant and the staff on arrival were lovely the only thing that ruined our weekend away was the area around it and how our van was broken in to at night no sever damage was done but a few personal items were taken! The hotel do have security cameras in the surrounding car park but to get the evidence they said it would take them a couple of hours to recover this! The police are informed of the incident and the hotel did say they would contact me but I’ve heard nothing since regarding this incident.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Ashley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is very clean and well maintained. The room was very comfortable. The restaurant looked recently remodeled and the food and service were great. It was a short walk to the beach. Would recommend.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

MARTIN

情侶出遊
喜歡：整潔度、員工素質和設施服務
It’s a good location for a couple of nights stay However it is a little tired. The rooms were perfectly acceptable and clean. The corridor and stairs carpets were showing signs of age. The Pool ect was very good but again it was tired. Would I return most definitely
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Ma Rosario

於 2023 年 12 月住了 1 晚

6/10 一般般

Silvana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel with great facilities, friendly staff but unfortunately we could not sleep well. Room's wall very thin, we could hear the 3 people in the next room shouting and swearing. It was horrible really!
於 2023 年 12 月住了 2 晚

6/10 一般般

Amanda

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Very tired looking hotel
Very tired looking hotel, really not worth the price we paid for the room Could do with a refurbishment Staff were nice
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Nicola

於 2023 年 11 月住了 1 晚

10/10 有夠讚

jayne

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2023 年 11 月住了 1 晚

10/10 有夠讚

John

於 2023 年 11 月住了 2 晚

10/10 有夠讚

R M

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was brilliant we were given free upgrades to a suite each due to us being relocated from another hotel due to that one being closed
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Karl

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Due to a Freemasons large party the food wait in the bar was 40 mins! rooms are a little noisy, but over all i would stay again great location
於 2023 年 11 月住了 1 晚

4/10 不太好

Nigel

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Ok but could do better
First night issues with air conditioning unit keeping us awake we were moved but damage was done can’t believe this was the first time. No apology or adequate reimbursement offered or made
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Leeanne

喜歡：員工素質
於 2023 年 10 月住了 3 晚

6/10 一般般

Elliott

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Rooms are noisy no sound proofing and walls thin
於 2023 年 10 月住了 1 晚

6/10 一般般

Kate

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Gillian

喜歡：整潔度、員工素質和客房舒適度
Good relaxed stay
The staff were welcoming and helpful. The hotel carpets were worn but clean. Beds were comfortable and quiet for road noise except on bin day. breakfast was lovely.
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Ian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing staff and comfort. Loved it
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Stephen

於 2023 年 10 月住了 1 晚

4/10 不太好

Paul

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not the best western
Alot of the hotel was tired and dated. The bed room appeared to be clean but, then noticed dust on the mirror and dressing table. There was abit of limescale in the kettle, no tray incase of spills while tea making. The matress sagged in the middle and was flat, pillows were similar. The bathroom had peeling paint on a unit next to the toilet. There was congealed soap stain on the base of the dispenser. Bath was fitted with a shower curtain. We had the worst nights sleep as kept being disturbed by a frequent noise. Couldn't make out what it was and where coming from, sounded machine pump of sorts but, it continued all night. When we returned to the hotel after a show the bar was closed and it was only around 10:30 pm! Breakfast was good with plenty of choice. We only stayed one night so didnt complain but made them aware on check out.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Ann

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well positioned to transport and town (we took a bus from Swanage that stops at the end of the street) Staff friendly and helpful. Room and hotel clean and well presented. Very busy with a wedding and lots of guests due to local events but still the room was quiet and nil inpact to our stay. Breakfast was included in our stay, staff were polite, (many felt new and inexperienced but some guiding more experiencedstaff obvious) and options plentify. We didnt use the other facilities due to our limited time but nice to know they are available and looked good, as did the parking options. Would stay here again.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Nigel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Daniela

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not good at all. Room really noisy because a party was happening . I was with my child with me and we have left the hotel 1 day before and they didn't refund me . Pay for parking on site for 2 nights and i stayed only 1night . Awful :-( not good hotel for kids .
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Andrew

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
We arrived late at night, and were given a room that was smaller than expected, with a fine layer of dust, looking like it was probably cleaned after the last guests left, but not recently. In the morning, we changed to a new room, larger, more airy, and beautifully clean. The staff were all very helpful, friendly and polite, and we had a lovely restful weekend.
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Angelina

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Nice hotel with friendly staff , rooms are a little small ours was right by a lift which made it noisy in the evening and early morning. Spa facilities are nice with a variety of options.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Pleasantly surprised by the impressive entrance and reception, that has been refurbished. Unfortunately, the bedrooms definitely need updating. We had a larger double, with a king size bed, but the room was small and the shower cubicle very small and awkward to get in and out of. The air conditioning was a pleasant surprise, but very noisy, even when you turn it off. Be aware that unless you book directly, they charge £8 a day for parking! One positive thing to add, the SPA was excellent.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Teresa

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Lucy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very polite and helpful, great service. Enjoyed a wonderful meal in the Brassiere restaurant. Spa facilities were great. Room very comfortable and can recommend staying here!
於 2023 年 8 月住了 2 晚

6/10 一般般

Roshni

情侶出遊
喜歡：員工素質
Very convenient for beaches, short walk to town centre and onsite parking is good value. Room just okay for an executive room and overall everything is a little dated. Some noise in the eve (nearby club) but does stop before midnight.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Ricardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
Amazing stay and superb service by a super friendly team, everything was just amazing, and a super super thank you to Ana 👌👍 Thank you all for making my Mrs b'day a very special occasion.
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Assia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the comfortable beds and the stylish ambience.
於 2023 年 8 月住了 1 晚

4/10 不太好

Amy

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Hotel and customer service overall was ok. The low rating is due to the air conditioning unit being extremely noisy intermittently throughout the night causing me to jump when it banged and rattled despite being off. Called Conceirge in the middle of the night and only solution was to move us to another room whilst trying to sleep and said that the AC will take 1.5hours to stop after switching off due to the system cooling down. This has never happened with any hotel or our home AC. Ended up with no sleep and ruined our following day. The hotel overall is clean spa facilities are good but close at 8pm. But will not be returning due to noisy cowboy AC.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Katherine

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Claire

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great from start to finish. All the team were wonderful without exception. The food was fabulous we will be back.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Tim

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed our stay, bed was very comfortable, we had a small balcony with a table and two chairs, which was nice to sit out in the sun. Bedroom smelt a bit musty when walked in, but smell soon went with balcony doors open. Room needs a bit of an upgrade with carpet. Shower in bathroom was very good, very hot and powerful. We used the swimming pool spa area which was very nice and relaxing, pool is a very good size for a decent swim. Did not use the dining room for breakfast, so can not say what the food was like. Overall we enjoyed our stay.
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Pat

喜歡：員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

10/10 有夠讚

William

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff were polite professional but friendly and did everything asked promptly with a smile. Our room and the hotel were very clean. Service in the restaurant was excellent but we found main course quantities a little overwhelming. One fault: the air conditioning in our bathroom ceiling was very noisy and needs attention
於 2023 年 6 月住了 3 晚

4/10 不太好

Charles

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Very disappointing.
The best thing about this hotel is the staff. We could not fault them, lovely people. Breakfast was good but room awful. Nothing in shower gel dispenser, water pressure in basin non existent, light bulb gone, controls to alter shower head ceased up and not moveable, chair under desk covered in other peoples hair and door handle to balcony door coming to pieces.. Car parking on first come first served basis, which was not in original advertisment. Obviously no management checks.
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Jacqui

喜歡：員工素質和住宿環境和硬體
Lovely clean hotel. We enjoyed the restaurant and swimming pool. Bed was comfortable too.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Gemma

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful hotel within walking distance to beach and shopping centre. Friendly staff and breakfast was amazing. Great value for money
於 2023 年 6 月住了 2 晚

8/10 不錯哦

Janet

於 2023 年 6 月住了 3 晚

8/10 不錯哦

Tina

於 2023 年 5 月住了 3 晚

10/10 有夠讚

alison

於 2023 年 6 月住了 2 晚

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚

4/10 不太好

Sharon

情侶出遊
不喜歡：員工素質和住宿環境和硬體
Very disappointed with the room and bathroom not like the pictures advertised, poor quality for a superior room. Also a loud noise coming through what i assume was through the aircon kept waking me up even though it wasn’t turned on. Very disappointing breakfast, I asked the lady who was serving the hot breakfast if they had a vegetarian option and she said she didn’t know and told me to go and ask the Manager. So I ended up paying the extra price of breakfast just to eat a croissant.
於 2023 年 5 月住了 1 晚