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"room was excellent. staff friendly."

"Large Garage beside the hotel with Subway and Greggs food was good in the Hotel "

"Lots of parking, great room, excellent staff and great service, food was amazing in the restaurant and staff were great in there too. "

"Beautiful hotel. Garden room view was gorgeous and the shower was excellent. Breakfast was all cooked to order and delicious. "

"Good size room staff lovely. Unfortunately the room was freezing cold and the duvet was paper thin. Card for the room didn’t work and we had to keep going back down 2 flights of stairs to get the card reprogrammed. "

"The room was not booked with a dog even that was requested at Hotels.com. The friendly recpetionist organised a room for me and my dog, but it was £20 more expensive, There was a dog charhe of 35£ instead of 25£ as on the website. I did get a room looking at a wall and it was so intensly smelling fo fresh paint that I had a headache and couldn't sleep esp a flickering fire alarm just above the bed wasn't helpful either. And all this "joy" for £189, no dogbed or towels (as described on the website), the food was average, the breakfast eggs and tomatos were cold and dry. Really not impressed. The restaurant might have seen better days. The views were mazing, but not from my room...."

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Too many misbehaved dog whining continually in the bar area, one not on lead, therefore it kept coming under our table and sniffing!!"

"Very warm welcome The room was immaculate and the room was nice and warm on arrival on a chilly day. "