住宿正面

湖濱飯店的評分

2 out of 5
湖濱飯店
595 North Ave, Wakefield, MA

評論

7.0

不錯哦

10 分,有夠讚;1568 則評論中有 486 則" "
8 分,不錯哦;1568 則評論中有 394 則" "
6 分,一般般;1568 則評論中有 276 則" "
4 分,不太好;1568 則評論中有 217 則" "
2 分,很糟糕;1568 則評論中有 195 則" "

7.0/10

整潔度

8.0/10

員工素質

6.2/10

設施服務

6.4/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

Shuangqiang

於 2023 年 7 月住了 4 晚
Front Desk 於 2023年8月16日回覆
Thanks for your feedback. Hope to see you again soon.

2/10 很糟糕

Zhenguo

不喜歡:整潔度和住宿環境和硬體
给我2次房间 第一次给我一间没有打扫的房间 第二间房间设施差而且旧
於 2023 年 7 月住了 1 晚
Front Desk 於 2023年7月17日回覆
Thanks for your feedback. We will use them to make improvements.

6/10 一般般

Hongbo

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
酒店很旧,洗手间显得很脏,特别是浴缸看起来黑乎乎的。酒店的窗帘不遮光,房间隔音也不好。当然,湖景还是挺漂亮的。
於 2023 年 5 月住了 1 晚
Front Desk 於 2023年6月1日回覆
Thanks for your feedback. We will use them to make improvements.

10/10 有夠讚

Jeckson

喜歡:整潔度、員工素質和住宿環境和硬體
Good place
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月5日回覆
Thanks for your feedback. hope to see you again soon.

10/10 有夠讚

Stephanie

喜歡:整潔度
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月5日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Grant

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant experience
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月3日回覆
Thanks for your feedback. Hope to see you again soon.

6/10 一般般

Mustafa

喜歡:員工素質
不喜歡:整潔度
於 2024 年 4 月住了 5 晚
Front Desk 於 2024年5月3日回覆
Thanks for your feedback.

10/10 有夠讚

Jiayang

喜歡:整潔度、員工素質和住宿環境和硬體
good stay
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Theodore

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日回覆
Thanks for your feedback. Hope to see you again soon.

8/10 不錯哦

Francis

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Staff
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月27日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Dawlin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日回覆
Thanks for your feedback. Hope to see you again soon.

2/10 很糟糕

Beatrice

情侶出遊
喜歡:整潔度
不喜歡:員工素質和設施服務
Good price.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日回覆
Thanks for your feedback.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk workers are so friendly and helpful. All of them. The hotel offers an unbelievable restaurant food at a very low price. The rooms are so clean and comfortable and quiet. Awesome place.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月24日回覆
Thanks for your feedback.

2/10 很糟糕

Nathalie

不喜歡:員工素質和住宿環境和硬體
They didn’t offer breakfast while in the site they said they are.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月23日回覆
Thanks for your feedback. We will use them to make improvements.

8/10 不錯哦

Madhu

This is a quiet property, with some amazing views!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月22日回覆
Thanks for your feedback. Hope to see you again soon.

8/10 不錯哦

Curie Elizabeth

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Esta muy retirado de la estación del tren y del Centro de Boston; muy solo para llegar de noche aunque si tranquilo y al parecer seguro.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月22日回覆
Thanks for your feedback. Hope to see you again soon.

8/10 不錯哦

Stéphane

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月21日回覆
Thanks for your feedback. Hope to see you again soon.

8/10 不錯哦

Daniel

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日回覆
Thanks for feedback. Hope to see you again soon.

8/10 不錯哦

G.W. Paul

喜歡:整潔度、員工素質和住宿環境和硬體
In room service could be better. No repleshment of towels, or coffee on room service. Staff were very friendly and helpful. I had a large amount of luggage due to an event I was taking part in, they were happy to switch me to a first floor room.very helpful
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月17日回覆
Thanks for your feedback. Hope to see you again soon.

4/10 不太好

LINDA

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bathroom was so small. The toilet seat was shaky. There was no place to take a walk on the propertyd
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thanks for your feedback. We will ise them to make improvements.

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lake views
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Cesar

喜歡:整潔度、員工素質和住宿環境和硬體
Nice place to stay 1 or 2 days
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月17日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Alison

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thanks for your feedback. Hope to see you again soon.

6/10 一般般

Daniel

不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thanks for your feedback.

2/10 很糟糕

Galo

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’m take one night at this place is terrible not towells at bathroom. I’m take shower nothing can use to dry Dirty pillowcases and pillow smell No bathroom soap or hand soap It’s looks like nice place at lake. But is not at good experience. Is not clean at bathroom is only a little dirty towel and I give 1 star
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月13日回覆
Thanks for your feedback. We will use them to make improvements.

10/10 有夠讚

Sang

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great friendly service and so warm and clean
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Rodolfo

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very flexible with hours of check i and check out
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

John

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean great staff will definitely go back
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月10日回覆
Thanks for your feedback. Hope see you again soon.

2/10 很糟糕

Margaret E.

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
This was a total disappointment! Chosen as restaurant on site and the restaurant was closed. No elevator for rooms on second floor. Exactly 2 packets of coffee in room. 1 washcloth and towel. After loading car and having turned in my room key, I had to get my key back as no restroom on the main floor. My family’s other room had a ceiling leak in their bathroom at 0130 am and had to move; we were leaving at 0430 am!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月10日回覆
Thanks for your feedback. We will use them to make improvements.

4/10 不太好

Daniel

團體旅遊
不喜歡:整潔度和住宿環境和硬體
Shower valve didn’t function properly toilet didn’t work. Sink didn’t have an aerator dirty sock in the middle of the room on the floor.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日回覆
Thanks for your feedback. We will use them to make improvements.

10/10 有夠讚

A

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place! Would definitely stay here again if in the area!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月7日回覆
Thanks for your feedback. Hope see you again soon.

4/10 不太好

Sheyenne

家庭旅遊
The bathroom was not properly cleaned before we checked in they didn’t even give us the correct hotel room we were supposed to get the Lakeview and didn’t the shower was gross crumbs on the floor of the bathroom. When I got back to the hotel room I asked for an extra blanket and they never brought it to me and it was pretty cold that night.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月7日回覆
Thanks for your feedback. We will use them to make improvements.

10/10 有夠讚

Willian

喜歡:整潔度
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月7日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Felix

於 2024 年 3 月住了 7 晚
Front Desk 於 2024年4月26日回覆
Thanks for your feedback. Hope to see you again soon.

8/10 不錯哦

Daniel

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月24日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Darren

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月3日回覆
Thanks for your feedback. Hope to see you again soon.

2/10 很糟糕

salman,North Reading

不喜歡:整潔度、員工素質和住宿環境和硬體
Very old hotel with alot of issues. I wouldn’t recommend it
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月2日回覆
Thanks for your feedback. We will use them to make improvements.

10/10 有夠讚

Mokom

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月2日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Kathie

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Love the new updates to this property. The only downside is there are no breakfast or breakfast station. They only make regular coffee and thats it. There is a snack area on the 2nd floor only. I will definitely stay again when in the area.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月30日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Darren

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Had a great stay here with a beautiful view of the lake!
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月29日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Ellison

團體旅遊
喜歡:整潔度、員工素質和設施服務
Area was near the middle of gas stations and close to many different useful areas to gather items.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月29日回覆
Thanks for your feedback. Hope to see you again soon.

6/10 一般般

Joao

喜歡:員工素質和住宿環境和硬體
A
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月2日回覆
Thanks for your feedback.

2/10 很糟糕

sarah

商務旅客
不喜歡:員工素質
Their website states there is a front desk service 24/7. I arrived at 2am due to a plane delay and no one was at the front desk. I called several times and no one answered. Being that it was so late I needed to get sleep and had to go to a different hotel for the night which meant paying for two hotel fees. This place does not give refunds, and what's worse is that they shame you and do not apologize for what was clearly their fault. The manager rudely responded with "I checked the cameras and someone was here" How about what time were you actually here, and I'm sorry to have inconvenienced you, and sorry we didn't call you back until one hour later so we clearly weren't there.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月6日回覆
Thanks for your feedback.

10/10 有夠讚

Connor

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月29日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Lisa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place was clean and very comfortable. All of the employees were the nicest.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月26日回覆
Thanks for your feedback. Hope to see you again soon.

10/10 有夠讚

Tammy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like staying here. Never a hassle always friendly. Never had any issues. It's my go to place to stay I will be back
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月25日回覆
Thanks for your feedback. hope to see you again soon.

4/10 不太好

Steve

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
Would not stay again. Poor facility.
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月23日回覆
Thanks for your feedback.

6/10 一般般

John

商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The toilet constantly ran and my room had no WiFi connection. Do they give Expedia users the crappy rooms?
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月23日回覆
Thanks for your feedback. We will use them to make improvements.

4/10 不太好

Melissa

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The mattress had a huge stain on the side of it, which looked like dried blood and lots of it. Shared it with the staff.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日回覆
Thanks for your feedback. We will ise them to make improvements.