Check in was a nightmare. The front desk agent charged my card 3 times “accidentally” for the security deposit, when my stay was only for 1 night. He claimed he “cancelled” the extra charges, he did not. Once we returned from dinner we were “locked out” of our rooms to our surprise our keycards did not work. The other gentleman told us there was a “note” in the system, which he did not elaborate what or why. He then took our keycards from us, walked us upstairs to “let us in” the room and informed us, they had entered our room and “saw our stuff in the room” when we were not there and claimed they did not know why, when we “checked in” earlier and were charged thrice. Upon check out the front desk agent who charged us three times was there, did not care about the lockout, his only concern was the keys to the room to “let us back in” and told us “the manager was not there” slid us a card and did not care. Very negative scary experience will not return