Apartments in Borough of Melton

"Everything was perfect aside from the breakfast. On this occasion, the kitchen did not appear equipped to serve Eggs Benedict. In the past, the restaurant has offered pebble sized circular portions of butter, gluten-free muffins, lashings of hollandaise sauce with the ham and the poached eggs. The poached eggs did not ooze yolk as they were hard, they didn’t appear to be placed upon muffins either.There were small glass jars of mayonnaise with an absence of HP sauce and ketchup. Breakfast was disappointing this time but overall, a good stay."

"The hotel offered a comfortable night and excellent breakfast for a business visit. The pool and spa area were also very welcome in the morning. Staff were also friendly and helpful."

"On gaining entry to our room, went into the bathroom to find the bin still full of rubbish from the previous guests. This made us wonder how good a clean the room got. Didn’t listen when i gave my concern on how good a clean the room had or hadn’t got. Just apologised about the bin and got it emptied. The underground car park is only adequate for small cars, with a very tight turn on the ramp and very little room to manoeuvre to get back out, plus, reception direct you to the carpark by going the wrong way down a one way street, although only about 20m long."

"Staff were wonderful sorting out the issue we had with a noisy neighbour. Handled it very well and went above and beyond what was expected. "

"Excellent value for money. Evening restaurant staff were very attentive. Room was getting tired and worn in places i.e. usb sockets not working, mis-matched taps and noisy heating."

"Check in was easy. The hotel was very clean and the room we stayed in was nice. All the staff were very polite. The breakfast buffet had a lot to choose from. Would stay there again."

"Quick trip but would definitely recommend this hotel. "

"The room was clean, however for a four star hotel was very disappointed that there was no fridge in the room and also the water pressure was so bad we were unable to use the shower or the bath"

"Room wasn’t dark enough for a good nights sleep as emergency lighting. No room service menu available. Breakfast was poor as buffet style with limited selection. Drink choice was poor as coffee from a machine tastes horrible. It’s a shame you couldn’t offer a healthier cookie without the rapeseed oil ingredients! You also need some bins outside or in reception. Also not keen on the red decor in the room, doesn’t seem relaxing. Bottle of water in fridge couldn’t be opened. If you’re going to supply a fridge, why not supply fresh milk instead of UHT? "