Hi Greetings from Estacio Uno! Thank you for taking the time to write a review regarding your experience with our property. Also, please allow us this opportunity to apologize for the inconveniences you experience during your stay. Your willingness to share your thoughts is appreciated. Estacio Uno Boracay is committed to providing our guests with the excellent services and quality facilities. Your comments are important to tell us how we are doing and how we can better meet your needs. We’ll look forward to having you again as our guest in the near future. Your recommendations will be our great pleasure. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

Hi Greetings from Estacio Uno! Thank you for taking the time to rate your stay with us, we’ll look forward to having you again as our guest in the near future. Your recommendations and comments are important to tell us how we are doing and how we can better meet your needs. Thank you and have a great day! :) Kindest regards, Estacio Uno Boracay

Hi Ching-Feng , Thanks for considering Estacio Uno ideal for your stay in Boracay. It's always a pleasure to hear from happy valued guests. This motivates us in maintaining the quality of our service and facilities and to continue finding ways to further improve, as your satisfaction is indeed our fulfillment. If ever you experienced any inconvenience during your stay, we wish the rest of the service and amenities we've provided in some ways defrayed the hassles. We're looking forward to having you with us again in the near future. Much obliged. Sincerely, Rob Senior Sales and Marketing Manager

Hi Tsung-Hsien, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. Kindly note that we’ve recently re-structured our meals (specially our daily buffet breakfast), and renovated most of the rooms. We’re still finding the best schedule to improve the rest of the rooms. We deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the hassles. At any rate, we would love to have you with us again at Estacio Uno and appreciate the chance to somehow make it up to you. Much obliged. Sincerely, Rob Senior Sales and Marketing Manager F&C Hotels and Resorts