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長灘島亞薩莉法義公寓式飯店的評分

3.5 out of 5
長灘島亞薩莉法義公寓式飯店
Station 2, Main Road, Balabag, Malay, Boracay Island, Aklan

評論

8.4

非常好

10 分，有夠讚；152 則評論中有 66 則" "
8 分，不錯哦；152 則評論中有 59 則" "
6 分，一般般；152 則評論中有 14 則" "
4 分，不太好；152 則評論中有 5 則" "
2 分，很糟糕；152 則評論中有 8 則" "

8.4/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

6.0/10

環保程度

評論

8/10 不錯哦

Liu

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
很適合全家大小，有小廚房
於 2020 年 1 月住了 4 晚
Azalea Boracay 於 2020年1月30日回覆
Thank you for your rating. Have a pleasant day.

6/10 一般般

真實旅客

外觀不錯 內部還好
飯店的外觀是不錯的，但房內的打掃很隨便，毛巾等物品都是較陳舊的，小廚房的物品也不齊全，鍋子需另外要，連熱水都很難煮開，更別想要煮食了。晚上頂樓泳池辦Party, 非常喧鬧，房間內完全都聽的很清楚，無法休息。早餐不好，空間也很小，吵的不得了。
於 2019 年 9 月住了 3 晚
Azalea Boracay Team 於 2019年9月20日回覆
Thank you for your valuable feedback. These concerns have been relayed to the team at Hotel to have these addressed. We look forward to have you again with the improvements.

8/10 不錯哦

LING JU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚
Azalea Boracay 於 2019年7月15日回覆
Thank you for your rating.

10/10 有夠讚

ENLUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚
Azalea Boracay 於 2019年7月12日回覆
Thank you for your valuable rating.

8/10 不錯哦

SHIOU LIN

喜歡：整潔度、住宿環境和硬體和客房舒適度
整體環境不錯！房間寬敞舒適！
整體環境不錯！飯店新穎、房間寬敞，有臥室、客廳和簡易廚房，只可惜沒有鍋具⋯
於 2018 年 12 月住了 1 晚

10/10 有夠讚

mei shiu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間裝修還可以，地方都算乾淨，但浴室毛巾有點舊，早餐不好吃！

10/10 有夠讚

YANFANG，CHINA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常愉快的旅程
在AZALEA住了3天一卧室公寓，一楼的光线不足，后来向前台申请调到楼上的房间，原来说没房，后来电通知通知可以换楼上的，惊喜！ 房间厨房用具可免费申请配备，用具非常齐全，可以很开心的自己做饭，不过是电池炉所以火力不大，很温柔的说。配有冰霜、微波炉，电热水壶。 楼上的游泳层也很赞，晚上很多韩国人、中国人在游泳。住这里的以韩国人、中国人居多，早餐时会看到很多团队。 早餐品种不多，每天基本都是一样的，8点半后团队吃早餐的高峰期，很多时都排长队。 酒店的工作人员很NICE，基本提出的问题都能尽力帮忙解决。很好的住宿体验，下次来会再选择住这里。

8/10 不錯哦

sarahjn，菲律宾长滩岛

房间太吵啦！服务水平有待提高
我们通过hotel.com订了7天的住宿，没有因为我们住的时间长而安排好点儿的房间，预定时候需要安静房间完全没理会。房间阳台对着街道，晚上很吵！7天没有更换过被单，打扫房间有一次把房间面巾，浴巾拿走没补。房间钥匙第五天打不开房门，下楼重做上来还是打不开，还好客房服务员帮着叫人打开。服务员倒是有热情的面孔，基础工作做的差强人意。整体打分3.5-4，高分原因是地理位置，离dailipapa很近很近

10/10 有夠讚

Kerry，台北

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
是一間非常好得旅館
飯店很新！服務也相當的好！還會想要再來！

2/10 很糟糕

CATHERINE

於 2023 年 12 月住了 3 晚

8/10 不錯哦

Dong Soon

情侶出遊, 親子旅遊
喜歡：整潔度
於 2023 年 12 月住了 8 晚

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2020 年 1 月住了 3 晚
Azalea Boracay 於 2020年2月5日回覆
Your feedback and rating is valuable. We will work to improve. Thank you.

10/10 有夠讚

nathaniel s

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The rooms were large and nice and modern. I had a 2 bedroom apartment. The price was very reasonable to share with a friend. My only complaint is that the WiFi didn’t work in the bedrooms. If I ever return to Boracay I will more than likely stay there
於 2020 年 1 月住了 4 晚
Azalea Boracay 於 2020年1月30日回覆
Thank you for your rating. Have a pleasant day.

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 2 晚
Azalea Boracay. 於 2020年1月30日回覆
Thank you for your rating. Have a pleasant day.

2/10 很糟糕

真實旅客

不喜歡：員工素質和客房舒適度
Go here if you enjoy bad hotels
At first impression, I found that the hotel was nice. However, upon checkin, I indicated that there will be an additional person - my boyfriend - staying in the room. The front desk staff informed me that an extra charge would be required if he were to stay; otherwise, he would be required to leave his ID with the front desk and must leave by 10PM. In my many years of staying at hotels and resorts, I have never heard of such a policy. When I refused and continued to my room, the staff followed me to my room and continued knocking until I opened the door. Thereafter, every time we walked through the lobby, they would make both of us feel incredibly uncomfortable. Additionally, the breakfast that is included was a complete free for all and lacked organization. The other guests were extremely rude, didn’t pay attention to lines, and consistently pushed many others. After three days here, I had to leave and went to a different hotel.
於 2020 年 1 月住了 3 晚
Azalea Boracay Team 於 2020年1月22日回覆
Your concerns are duly noted. Have a pleasant day.

6/10 一般般

won

團體旅遊
喜歡：客房舒適度
不喜歡：員工素質
청소 안함 수건 교체를 요구해야 교체함 샤워기 고장 수리 안함 프런트 직원 서비스 의식부족
於 2019 年 12 月住了 3 晚
Azalea Boracay 於 2020年1月23日回覆
Thank you for your feedback.

8/10 不錯哦

DAEUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
Azalea Boracay 於 2020年1月23日回覆
Thank you for your rating.

6/10 一般般

Bomin

團體旅遊
於 2019 年 12 月住了 1 晚
Azalea Boracay 於 2020年1月23日回覆
We appreciate your feedback rating. Thank you.

10/10 有夠讚

Mark，Edson,Ab

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had great time at Azalea! The hotel was really nice and the staff was super friendly and helpful! Would recommend Azalea to our families and friends! Hope to stay in this hotel the next time we visit the Philippines!
於 2019 年 10 月住了 2 晚
Azalea Boracay 於 2019年11月3日回覆
Thank you very much for your kind feedback. We look forward to having you again as our guest.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Azalea Boracay 於 2019年10月24日回覆
Thank you for your kind and valuable rating.

6/10 一般般

JAERA

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 4 晚
Azalea Boracay Team 於 2019年8月26日回覆
Thank you for your rating. May we know how we can improve further please. Thank you.

8/10 不錯哦

Bora

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
룸컨디션은 괜찮았는데 조식이 맛이없어요.. 3일동안 두번만 가고 나가서 사먹었네요
於 2019 年 8 月住了 3 晚
Azalea Boracay 於 2019年8月21日回覆
Thank you very much for your valuable feedback. This is duly noted and will be relayed to our colleagues.

10/10 有夠讚

Mina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mina
於 2019 年 8 月住了 1 晚
Azalea Boracay 於 2020年1月22日回覆
Thank you.

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
아파트먼트 이용햇는데 집같은 분위기고 너무너무 깨끗하구 잠자리도 너무편햇습니다 디몰과의 거리도 그리멀지않구요~
於 2019 年 7 月住了 4 晚
Azalea Boracay Team 於 2019年8月2日回覆
Thank you for your kind feedback. We look forward to have you as our guest again. Have a great weekend ahead.

8/10 不錯哦

현정

喜歡：員工素質
不喜歡：整潔度
벌레가많음
주변이나 서비스, 조식 다 만족!! 헌데 청결도는 꽝..들어가서 냉장고열어보니 전날 손님이 먹던 아이스크림이 녹아서 바닥으로 줄줄 흘러 끈적. 방안 안내받는동안 바퀴벌레 두마리..직원분 아무렇지도않게 손으로 잡고@@ 묵는동안 6마리 신발로 잡음..직원분 호출해도 살충제 뿌리고 끝..바퀴벌레때문에 불켜고잤어요 끄면 나올까봐..ㅜㅜ 내돈내고 왜 이렇게 자야하는지..4일동안 하루에 3시간씩 잠..신경씌여서.. Satisfied all the surrounding environment, breakfast, and services But there's a cockroach. We've got eight in four days. I couldn't sleep because I was so nervous.
於 2019 年 7 月住了 4 晚
Azalea Boracay 於 2019年7月20日回覆
Thank you for your valuable feedback. This is now being addressed by the concerned Department. Have a pleasant day.

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 2 晚
Azalea Boracay 於 2019年7月17日回覆
Thank you for your rating. Have a pleasant day!

10/10 有夠讚

changhun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
좋은 위치에 있는 아잘리아
숙소도 깨끗하고 무엇보다 디몰과도 가깝고 화이트 비치랑도 가까워서 위치적 이점이 너무 좋은 것 같아요!
於 2019 年 6 月住了 4 晚
Azalea Boracay 於 2019年7月11日回覆
Thank you for your positive feedback. We look forward to host you again. Have a pleasant day!

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was a pleasant stay overall the staff are friendly
於 2019 年 6 月住了 2 晚
Azalea Boracay Team 於 2019年6月21日回覆
Thank you for your valuable feedback. Have a pleasant day.

8/10 不錯哦

ANNA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Azalea Central Reservations 於 2019年6月18日回覆
Thank you for providing an 8 rating. Have a pleasant day.

10/10 有夠讚

youngae

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
아잘리아 좋아요^^
홈페이지광고와실제 모습이 똑같았습니다 깨끗하고 친절하고 너무 편하고 좋았습니다
於 2019 年 6 月住了 3 晚
Azalea Boracay 於 2019年6月12日回覆
Thank you for your kind feedback. Have a pleasant day!

6/10 一般般

David maroti

喜歡：整潔度、住宿環境和硬體和客房舒適度
Break was not very good at the place
於 2019 年 5 月住了 7 晚
Azalea Boracay 於 2019年6月12日回覆
The feedback regarding breakfast is duly noted. We will look into it. Thank you.

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service staff were wonderful, responsive, and very customer oriented. They really made us feel at home. They could improve the ff Internet connection was slow. Smell of bath soap could be improve.
於 2019 年 5 月住了 6 晚
Azalea Boracay Team 於 2019年5月30日回覆
Thank you very much for feedback. These are duly noted. Have a pleasant day.

10/10 有夠讚

jiyoung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
너무너무 친절한 직원들. 수영장 가드분이 7세 아들 라이프자켓 챙겨줘서 3일 내내 잘 놀았어요. 마지막날 새벽 비행기라 레이트체크아웃 신청했는데 ok 해 주셔서 페이 지불하고 편히 쉬다 왔습니다. 또 갈거예요♡
於 2019 年 5 月住了 3 晚
Azalea Boracay Team 於 2019年5月30日回覆
Thank you very much for your valuable feedback. Have a pleasant day.

10/10 有夠讚

真實旅客

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was really nice. It was very clean, and the staffs are very helpful. The pool is amazing too. And the location is nicely close to the beach. Overall a very good stay.
於 2017 年 4 月住了 2 晚
Azalea Boracay Team 於 2019年5月30日回覆
Thank you very much for your valuable feedback. Have a pleasant day.

8/10 不錯哦

Emmanuel

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The breakfast area has flies on the food and should be covered.
於 2019 年 5 月住了 2 晚
Azalea Boracay Team 於 2019年5月30日回覆
Thank you very much for your valuable feedback. This is duly noted and will be addressed accordingly. Have a pleasant day.

4/10 不太好

真實旅客

團體旅遊, 親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Very bad customer service team, had to do multiple ISD calls to get the confirmation email from hotel reservations. They never bothered to reply to my emails. Finally have to call the expedia team to report the issue and they have helped me to get the confirmation mail. There is no proper wifi service in the room. The wifi signal is very poor or you hardly get connected to hotel wilfi. Front desk is very slow in processing and handing over the key, had to wait 10min to complete the check in process. Overall very disappointed.
於 2019 年 4 月住了 3 晚
Azalea Boracay 於 2020年1月22日回覆
Your feedback is duly noted. Have a pleasant day.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel for clean freaks, extreme clean
+ this is only 2-3 years old so it’s absolutely one of the cleanest hotels in Boracay. I’m a clean freak and this was very relaxing for me. The schampoo, lotions etc you get are good quality. Free beach towels for rent. Comfortable bed. It’s really price worthy. - Azelea and Hennan and Eurotel and the other hotels on the street must decide to shut the street from cars and tricycles. You almost get run over walking to the beach from this hotel, the distance is maybe 200 m but it takes over 10 minutes because of all the tricycles! Please make a walking side street to the beach. The hotel has only one elevator so we spent a lot of time waiting for the elevator. Really bad breakfast, this needs to be improved. Didn’t eat once. The pool is not nice, looked dirty and very small with sometimes over 15 people. Overall, this hotel is one of the best in Station 2 due to how clean and new it is. We had a little annoying experience during check out, we were late for our ferry but the women insisted we stay and wait. After 20 minutes I reacted bad and she explained a drinking glass were missing, I told them there’s one in the kitchen and one in the toilet and she just told me to sit down. After a while I couldn’t wait anymore since we would miss our ferry and I asked can I just pay for it, she said the price is 1$ and I think it was very unprofessional to keep us waiting almost 30 minutes for 1$.... We didn’t have to pay but still weird, why would I steal a glass for 1$?
於 2019 年 4 月住了 2 晚
Jen 於 2019年5月7日回覆
Dear Valued Guest, first of asll we would like to thank you for choosing Azalea Boracay as your alternate home in the Island. We appreciate your feedback and we will check with the property what happened. Nevertheless, we assure you that we will work hard to fix the issue you experienced. We hope to welcome you again on your next visit. Again, thank you for staying with us and for taking time to give us a feedback about your experience.

8/10 不錯哦

Catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent.
Good location. Easy accessibility to beach area. The rooms were great. Hotel staff are polite . Always smiling.
於 2019 年 4 月住了 3 晚
Azalea Boracay Team 於 2019年4月24日回覆
Thank you very much for your kind feedback. Always make it a point to keep our guests happy and well-relaxed. We look forward to have you as our guest again in the future. Have a pleasant one.

8/10 不錯哦

May

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚
Jen 於 2019年4月22日回覆
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again in Azalea Hotels and Residences Boracay!

10/10 有夠讚

FUJU，JAPAN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is close to the beach. Good location.
於 2019 年 4 月住了 5 晚
Santi - Azalea Central Reservations 於 2019年4月10日回覆
Yes, we are very close to the beach front. Thank you for feedback. We love to have you as our guest again soon.

10/10 有夠讚

Aziz

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 4 晚
Jen 於 2019年4月8日回覆
Dear Valued Guest, thank you for choosing Azalea Hotels and Residences Boracay as your alternate home in the Island. We appreciate your feedback and we look forward to welcoming and serving you again.

10/10 有夠讚

Del angie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a wonderful stay in azalea.Nice and clean
於 2019 年 3 月住了 1 晚
Jen 於 2019年4月6日回覆
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming you again in Azalea Hotels and Residences Boracay. Have a great day!

6/10 一般般

kim

喜歡：整潔度、員工素質和客房舒適度
제 점수는요~ 100점 만점에 70점 정도?
샤워할려는데 온수가 안 나왔어요..ㅋ 샤워기 밑에 있는 수도쪽으로 온수 틀었다가 샤워기로 물 나오게 하면 온수가 나와요...ㅎㅎ 조식도 그닥...^^; 와이파이 잘 안 터지구요~ 유심 끼웠건만 데이터도 자꾸 끊겨요..ㅠ.ㅠ 단점만 언급했지만 그 외에는 전체적으로 깔끔하구요~ 서비스 좋구요~ 친절해요~
於 2019 年 3 月住了 2 晚
Azalea Boracay Team 於 2019年5月8日回覆
This is noted. We will inform our Team accordingly. We look forward to have you again in the future. Have a pleasant day.

10/10 有夠讚

PJ

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our entire stay at Azalea went well. The place is nice!
於 2019 年 3 月住了 3 晚
Jen 於 2019年4月4日回覆
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again.

10/10 有夠讚

seo

喜歡：整潔度、員工素質和客房舒適度
기대보다 좋았으나 조식은 포기하세요
직원들이 친절하고 룸 컨디션이 상당히 좋습니다 후기보고 기대를 별로 하지않았는데 일단 벌레가 하나도 없었고 3명이 디럭스룸 예약해서 침대가 작으면 어쩌나했는데 소파베드를 잠잘때 간이침대로 바꿔주는데 기존에 있는 침대보다 더 크더라구요 불편하면 어쩌나 했는데 넓고 쾌적하게 잘 잤어요 단점은 첫날은 괜찮았는데 둘째날부터 갈아준 베게시트에서 약간 냄새가 올라왔습니다 ㅠㅜ 그리고 청소를 하고 갔는데 테이블 위는 청소가 안되서 머리카락이 널부러져있었구요 수건이 채워지지않아 다시 요구하는 상황도 있었어요 그리고 조식은 정말 헬입니다 사람이 너무 많고 자리가 없어서 서성거려야하는데 좁아서 서성이기도 민망하고 딱히 먹을건 빵과 샌드위치 만들어서 먹을수 있는 야채와 과일이 전부네요 첫날 지옥을 맛본후 조식은 포기했습니다 그리고 수영장은 옥상에 정말 작게 있더군요^^ 보라카이는 해변에서 물놀이가 진리죠 ㅎㅎ
於 2019 年 3 月住了 3 晚
Jen 於 2019年4月4日回覆
Thank you for staying with us. We appreciate your feedback. We will work hard to fix the issue you have experienced as we always strive to provide excellent service to our guests. We look forward to welcoming and serving you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 3 晚
Jen 於 2019年4月4日回覆
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again.

10/10 有夠讚

真實旅客

於 2019 年 3 月住了 3 晚
Jen 於 2019年4月4日回覆
Thank you for staying with us. We appreciate your feedback. We look forward to welcoming and serving you again.

8/10 不錯哦

Mardi，Surrey

親子旅遊
喜歡：整潔度和員工素質
staff was friendly and helpful. i didn’t like how one of the rooms wasn’t cleaned properly and my wife cut her foot on broken glass. they did help us switch rooms. the pool is on the roof but they need more shade around the pool.
於 2019 年 3 月住了 5 晚
Jen 於 2019年3月20日回覆
Hi Mardi, we appreciate your feedback. Rest assured that we will fix the the issue you have experienced as we always strive to provide the best service to our guests. Thank you for choosing Azalea Hotels and Residences Boracay. We look forward to welcoming and serving you again in the near future. :)

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
와이파이가 방안에서 잘 안터지고 수영장은 수심이 얕습니다. 호텔중간에 식당이 있는데 가격이 싸고 디저트류 굉장히 좋습니다.
於 2019 年 3 月住了 3 晚
Jen 於 2019年3月21日回覆
Thank you for staying with us. We appreciate your feedback. We look forward welcoming and serving you again.