The hotel’s location is unbeatable—right in the heart of the city, next to Piazza Maggiore, and surrounded by plenty of great coffee shops and restaurants. The property itself is spotless and tastefully decorated in classic Italian style, which adds a lot of charm.
However, we had a few disappointments:
- The room was quite compact. For the price and the hotel’s 4-star rating, we expected something a bit more spacious and comfortable.
- Despite informing the hotel several times that our stay was part of a 40th birthday and babymoon celebration, there were no special touches—no welcome note, gift, platter, or even a small gesture. During our two-week trip through Italy, staying at 4- and 5-star hotels in Sicily, Bologna, Florence, and Rome, this was the only property that did nothing to make the occasion feel special.
- The shower lacks a curtain or partition, so water ends up all over the floor—an annoying and easily fixable issue.
In summary: great location and clean, charming décor, but the lack of attention to detail and comfort made the experience feel less than expected for a 4-star stay.