Aparthotel

Viaggio Urbano

3.5 star property

Choose dates to view prices

Located near San Ignacio University Hospital, Viaggio Urbano combines comfort and convenience. Visitors can grab coffee, book spa services, or dine at the restaurant. The terrace offers a peaceful retreat, while in-room WiFi and the business center keep everyone connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry

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About this property

Viaggio Urbano

  • Aparthotel near Javeriana University
  • Located close to Central Military Hospital and San Ignacio University Hospital, Viaggio Urbano provides a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a business center and a bar.
  • You'll also find perks like:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • A 24-hour front desk, a reception hall, and laundry services
  • Room features
  • All 75 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, kitchenettes, and refrigerators

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 100000 per pet, per stay

Welcoming dogs only

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 19000 for adults and COP 25000 for children
  • Airport shuttle fee: COP 45000 per person (one-way)
  • Airport shuttle fee per child: COP 45000 (roundtrip), (up to 18 years old)
  • Pet fee: COP 100000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Viaggio Urbano pet-friendly?

Yes, dogs are allowed at this property. There's a fee of COP 100000 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Viaggio Urbano?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Viaggio Urbano?

Check-out is at 1 PM.

Does Viaggio Urbano provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 45000 per person applies.

Where is Viaggio Urbano located?

Located in Chapinero, this aparthotel is within a 10-minute walk of San Ignacio University Hospital, Central Military Hospital, and Javeriana University. Clínica de Marly and National University of Colombia are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 132 reviews
Rating 8 - Good. 40 out of 132 reviews
Rating 6 - Okay. 29 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

Reviews

Verified

8/10 Good

Feymar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, great staff! Breakfast was really good. No A/C.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, amenities, communication
Was a good experience to stay Viaggio Urbano. The installations looks great. Big spaces. Well designed and maintained. The staff very friendly. Stive the bartender very knowledgeable and friendly, food was good and tasty, price was reasonable, highly recommended!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything excellent
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

george

Liked: Cleanliness, room comfort, communication

Great stay

Extra clean, spacious apartment like, good breakfat, great value, if you choose the two bedroom apartment which face the road, it maybe a little noisy for some people. You may opt for the smaller ones facing the city for extra privacy. Alejandro and Luis are two great professionals and made our stay exceptional. Thank you.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Maria V

Liked: Cleanliness
Disliked: Amenities, communication
The hotel is under renovation, but only the lobby was updated. The rooms are still very old and, the breakfast is very limited. The room I was in was incredibly noisy. I went there for work and I couldn’t sleep well for three days, I asked to change rooms but wasn’t possible. Although the majority of the personnel was very attentive, the management didn’t communicate very well. It’s a decent price but, don’t think it’s the best place to stay if your trip is longer than 2 days.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Julio

Disliked: Cleanliness, communication

It can be much better

It appears that the hotel open before finishing remodeling. They were working on the bar. The restaurant had a very limited menu. There was a table without chairs in the middle of the dinning area. The internet was very unstable. The rooms don't have blackout curtains. Some colleagues complained that their rooms did not have curtains at all. The windows are not isolated so it is very loud if you are in rooms facing the busy street. The location is great if you have meetings at the University Javeriana.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Valentina

Liked: Cleanliness, amenities, property conditions & facilities, communication
La cama muy incómodo
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, communication
excelente servicio
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, communication
My biggest complaint is the mattresses. I woke up with back pain from how hard the matresses were.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness
Disliked: Communication
El personal fue amable
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, room comfort, communication
El hotel cumple, sobretodo si trabajarás en la Javeriana. Los empleados muy amables y eficientes.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, room comfort, communication
Agradable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Levis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Hotel con buena atencion habitaciones muy limpias cerca de la embajada
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Augusto

Liked: Cleanliness
Disliked: Amenities, communication
Me he quedado en ocasiones anteriores con gratas experiencias. Lastimosamente en ésta se ha notado una disminución significativa en la calidad tanto de las instalaciones como del trato del personal. Desayuno muy limitado, cama incómoda y ruidosa, ruido en la habitación por el ventilador extractor de la cocina, poca disponibilidad de toallas, personal de servicio poco servicial y no enfocado en atención al cliente.
Verified

6/10 Okay

Lillian

La comida no es la mejor😩
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Lillian

La comida no es la mejor😩
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Nitza

Liked: Cleanliness, property conditions & facilities, communication
Poco personal sin embargo hacen lo mejor para ofrece el servicio, el área de la barra los licores limitados, el grupo que fuimos comenzamos a tomar y se le acabó el hielo , el vodka, el cointreu,etc etc etc sólo una botella de cada licor y no tenían repuesto,deben mejorar en esa área.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Shui Yeung

Liked: Cleanliness, property conditions & facilities, communication
En el área de la barra y cocina era limitado. Se acabó un absolute y no tenían para continuar sirviendo el mismo, al igual que el hielo y cervezas. Tampoco un gerente presente.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Ana Milena

Liked: Cleanliness, amenities, communication
Eliminaron el café y el agua aromática que tenían de cortesía en el lobby. Ls puerta de la habitación no tenía el cerrojo de seguridad. La ventana no podía cerrarse y entraba frio.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Federico

Liked: Cleanliness, communication
Disliked: Room comfort
Buena atención del personal Dificil descansar por el ruido de los autos y motos en la circunvalar Desayuno biueno Aseo bueno Apartamentos necesitan mantenimiento. Puertas sin seguro y la cadenilla de seguridad rota
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Mayra

Liked: Room comfort, communication

Cómodo, buena opción.

El hotel es muy cómodo y el personal muy atento. Con unas pequeñas mejoras podría ser fantástico. Necesitan poner ganchos para colgar las toallas, lámparas que alumbren (las que hay en los cuartos son tan suaves que no se ve nada) y poner enseres en la cocineta, no hay ni un vaso por lo que no se puede usar para nada.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

William B

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel staff is lovely, a little off the beaten path very quiet.
Stayed 5 nights in Apr 2022
Verified

10/10 Excellent

ROGELIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
LA GENTE SUPER CALIDA
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Todo super.

Todo super. 👌
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un servicio impecable, la habitación estaba en perfecto estado. Solo sugiero poner el numero de la recepción en el telefono, pues no supimos como llamar.
Stayed 1 night in Feb 2022