Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Mercure bh Retiro pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure bh Retiro?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on 2026/6/7 start from NT$2,062, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Mercure bh Retiro?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mercure bh Retiro?
Check-out is at 11:00 AM.
Does Mercure bh Retiro provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.
Where is Mercure bh Retiro located?
Located in Zona Rosa, this hotel is within 1 mi (2 km) of Andino Shopping Center and 93 Park. Movistar Arena and Estadio Nemesio Camacho are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ive been here a few times and found the breakfast disappointing this time. Bread was really dry and tasteless and i ate more fruit than usual. Coffee is self serve through a machine and although there's several options i could not find a taste to suit me. The air vents in the bathroom are a source of noise transfer and internet was slow. Reminded me of dial up
Staff are all very nice but there needs be an improvement in breakfast for me to return.
Location i really like
Clean room, cozy hotel and excellent location. No air conditioning
Patricia
Stayed 3 nights in Oct 2025
Verified
6/10 Okay
Abimael David
2026/1/3
The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.