•2nd floor room & no elevator (no elevator in 2025)
•carpeted stairs so soiled one of my shoes literally stuck to a stair & my foot pulled out
•we had a king bed room - the room was absolutely huge (good) but was not clean, modern or maintained (bad)…
•hair on the bottom sheet of the made bed
•yellow, brown & reddish stains on ALL of the linens (sheets, pillowcases, washcloths, hand towels, bath towels)
•mold under the shower mat on the tub floor
•hair clippings between the bathroom mirror & the faucet
•right arm of the couch was extremely thin, worn & torn
•at least one of the outlets on the large power strip by the TV did not work (no biggie to me but it may be a red flag for a potential short, failure &/or fire
•the door between this room & the next was locked but just didn’t look or feel like it was closed tightly
•hair found on most of the towels (I’m not sure if this is a cleanliness & sanitation issue or possibly the housekeeping dryer vent/lint trap just needs cleaned or what, but someone else’s visible hair being on my & my family’s hotel bedding & towels is disgusting)
•the front desk/lobby & the 1st flight of stairs areas had an extremely bad odor
TBH, despite this list being lengthy, there’s nothing here that couldn’t easily be corrected with basic cleaning standards & regular R&M/repairs & maintenance (for both existing issues & to stay on top of preventative maintenance). I know staffing issues exist everywhere but guests deserve clean facilities & linens.
