The resort staff needs more training and proper mgmt. the hot tub was down for the wkend. Spa staff were unfriendly and unhelpful - they were apparently out of towels, didn't know where the kids floats were nor did they care. Souvenir/cafe only opens fri-sun mornings. They should atleast have continental breakfast or coffee. The front desk coffee station was mostly empty. The “wine cellar” is always closed/unattended. Restaurant was very limited in seating and food options, unsavory and expensive. Couldn’t accommodate the small amount of guests for dining because they refuse to open the whole restaurant…wth. Breakfast there was awful. The staff in any dept do not answer phones, it just rings.
Pros: heated outdoor pool, ocean view, beach area, fire pit/smores at 7pm, no parking fee, little games for kids. Quiet
Cons:
no bottled water for purchase or complementary
No coffee or continental breakfast anywehere.
Complementary coffee maker in rooms are dirty.
Hot tub was down
Unfriendly/unhappy staff
Not being managed properly
Extremely Limited food options
Limited seating in restaurant
Only one restaurant
no towels in the spa bldg
Shower head residue
Coffee maker residue
I should've taken more photos…