Expressing dissatisfaction with my recent stay at your hotel. Unfortunately, several issues marred what I had hoped would be a comfortable and enjoyable stay.
Upon arrival, I found dirty hairs and a blood stain in the toilet, as well as hairs in the bath. The bed sheets did not smell fresh, and there were stains on the carpet. Additionally, the spoons, kettle, and glasses in the room were dusty.
My room was adjacent to a very noisy room with drunk young adults, which did not feel safe. There was banging on doors at night, and the presence and noise of intoxicated individuals created a disturbance. Despite being a non-smoking hotel, there was a noticeable smell of weed on numerous occasions.
The Wi-Fi connection was poor, making it difficult to stay connected.
Checking in through the pub did not seem appropriate, especially when traveling with children.