「I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead.
Management were dismissive and unhelpful when.
Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully.
The dining experience was also disappointing,...
「The hotel is just next to sea garden. So , if you want to go to the beach , it only take 5-10 min walk.
A supermarket is just next to the hotel. Hence , if you have anything want to buy, it only take 3 min walk.」
「Nice property. Dark inside not enough lightning. Magnetic cards work time to time. Staff is friendly. Restaurants on the pricey side. The pool weird configuration and not safe for kids.」
改變心意預訂 可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
