Find Resorts & Hotels with Spas in Black River

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"Trust strongly advice to stay . Feels like heaven. No word to describe. Best ever. Food, drink, nice weather, close to airport, close to the beach. Great great great🙏👍"

"Amazing hotel, loved it. 5 of 5 Stars would recommend"

"Breakfast menu offered a large varied choice to suit lots of tastes and requirements. Staff were very friendly and accommodating. Location was good, beach clean quiet and secluded from public access. Rooms were large with all good working order facilities, modern and comfortable. Pool large and clean offering beach and sea view. 3 on site restaurants offer buffet, a la carte or bar meals. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"Very slow service. Poor management. "

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."