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伯明翰沃爾索鄉村飯店的評分

3.5 out of 5
伯明翰沃爾索鄉村飯店
Tempus Drive, Tempus Ten, Walsall, England

評論

7.8

不錯哦

10 分，有夠讚；1001 則評論中有 393 則" "
8 分，不錯哦；1001 則評論中有 328 則" "
6 分，一般般；1001 則評論中有 133 則" "
4 分，不太好；1001 則評論中有 77 則" "
2 分，很糟糕；1001 則評論中有 70 則" "

8.4/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Angela，Newcastle

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is just off the motorway so very convenient for business travel and there were a lot of people having business meetings the bar and dining area. The fitness area was good, lots of equipment but busy. It appeared to be full of local people rather than hotel guests. Food was ok but expensive, the only place to eat with walking distance seemed to be a KFC.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Lisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, very clean and tidy. Lots of facilities on the grounds. The staff were very friendly and couldn't do enough to make your stay excellent. Great value for money. Thanks for a wonderful stay.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Diane

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚

8/10 不錯哦

Graham，Bexleyheath

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

6/10 一般般

Stephen

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

10/10 有夠讚

Anita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

8/10 不錯哦

Symon

親子旅遊
Mattress for me was hard
於 2024 年 3 月住了 2 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

4/10 不太好

Chloe

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We didn’t realise it was going to be so loud, clearly a party destination. Probably would have got a better nights sleep at Holiday Inn across the road. Very loud, struggled to sleep, pillows were awful, very flimsy & felt cheap. Not enough storage, no sockets at bedside table. Mould around bathroom tiles, especially on the floor. Lots of cracks, marks in the bathroom & bedroom. Room window covered in mould and dust. Even the ‘what’s on’ leaflet was sticky, food stuck to it. Grubby hotel rooms Staff were all lovely however, just run down establishment. Breakfast options very limited, watery scrambled egg, undercooked bacon, sausages were small but nice. Potato bits were dry and pretty grim. If you’re a vegetarian you have the option of cereal, croissants, pain au chocolat, toast. Wasn’t a lot of choice like. Felt like hunger games haha! Didn’t bother getting food at the hotel either evening as was expensive and didn’t fancy being disappointed.
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback.

8/10 不錯哦

Alexandra

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

10/10 有夠讚

N

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent breakfast service and quality food
於 2024 年 3 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

4/10 不太好

KELLY

於 2024 年 2 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback.

8/10 不錯哦

Simon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good clean hotel, perfect for travelling on business
於 2024 年 2 月住了 1 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were friendly and helpful. Not much in way dining options and what was available was quite expensive. Some minor cleaning problems with the room but nothing we couldn’t overcome, I wasn’t able to connect my phone to the tv due to some technical issues, but overall a nice stay. The sauna was under repair at the time but the other facilities were available and clean.
於 2024 年 2 月住了 2 晚
D McLiddy 於 2024年4月15日回覆
Thank you for your feedback, we hope to see you again soon.

10/10 有夠讚

Parminder

喜歡：員工素質、設施服務和住宿環境和硬體
Noisy above bar
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Phillip

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very helpfull even though very busy hotel upon checkin with everything going on and great location.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Chris

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Paul

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Parminder

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Parminder

商務旅客, 家庭旅遊
喜歡：員工素質和設施服務
Stayed for 3 nights basic housecleaning once in 3 nights when challenged was informed short staff
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Tracy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
Thank you for another beautiful stay
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Ian

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Tim

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
DO NOT GIVE THEM YOUR BUSINESS
Booked on Hotels.com said rooms were available. Paid in Advance. Arrived to be told they are fully booked and deliberately over book rooms by 10%. This was at 23:30 at night..... I had not heads up from the hotel that they were fully booked
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Aldrin

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Laura

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Richard

不喜歡：整潔度、住宿環境和硬體和客房舒適度
New Years Eve Nightmare!
New Years Eve was lovely until we arrived home to blood, sick, police, drama and parties until 5am. No sleep, very tired and overall really disappointed. Wouldn’t stay here again for New Years. Normally a nice hotel.
於 2023 年 12 月住了 1 晚

4/10 不太好

umesh

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Mohammed

喜歡：整潔度、員工素質和設施服務
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

10/10 有夠讚

Mohammed

喜歡：整潔度、員工素質和設施服務
於 2023 年 12 月住了 2 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

8/10 不錯哦

Seema

喜歡：整潔度、員工素質和住宿環境和硬體
It was a wonderful experience staying at Village Hotel.
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

10/10 有夠讚

Dave

於 2023 年 12 月住了 1 晚

4/10 不太好

Bhupinder

不喜歡：住宿環境和硬體
Huge hole in the carpark
Be very careful in the car park - there is a huge hole
於 2023 年 12 月住了 1 晚

4/10 不太好

Mercedes

情侶出遊
喜歡：員工素質
Our floor people were smoking cigarettes and was loud trying to get into our room ext it was not a good experience so we checked out early
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
We are sorry to hear this and apologise on behalf of other guests within the hotel

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
great hotel i always stay there
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

8/10 不錯哦

Daniel

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice but noisy
Nice room, good gym and pool. Comfortable bed, hot shower everything nice. What is not nice is drunk people laughing and screaming outside the entrance when you try to sleep. They need to be moved on / culled by the hotel. Or fit triple glaze windows. Food in the bar is average and way overpriced. There’s a walkable pub called the Parkbrook and food is fantastic and well priced.
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback, this will be shared with the relevant departments

2/10 很糟糕

Bhika

於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

6/10 一般般

Carli

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Gym is not included when booking through 3rd party
Booked a village hotel to use the gym whilst away on business. Only to be told when checking in that because I’d booked on Experian the gym was not included. Booked room service, told it would be with me at 6:20pm. Rang reception to chase at 7pm. Food arrived 5 minutes later, chips were luke warm. Room was clean, bed very comfy.
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback, this will be shared with our teams. The gym facilities are included with club rooms booked through third parties

8/10 不錯哦

David

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Bar service very slow Even slower with App - over 20 minutes for a pint to arrive
於 2023 年 12 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

10/10 有夠讚

Robert Gary

於 2023 年 11 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

2/10 很糟糕

Ravnish

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

6/10 一般般

Elena

商務旅客
喜歡：住宿環境和硬體
The room was good. But I was woke up up at 13.10 am a few times by apparently false alarm. My night was broken. Breakfast disgusting! Bread stale, eggs looking like crap. NO healthy food - fat, tastless.
於 2023 年 11 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback, this will be shared with the relevant teams in the hotel

6/10 一般般

Manjusha

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property and my room was very nice. I would have given it a 5 star, But, on 25th Nov the fire alarm went off at 1:15 am. Altho after we were out off our room an staff member ran down the corridor say false alarm. We were given no reason why it went off, then it went off a second time. Disturbed our sleep and ended up with a very bad night at hotel. There was nothing to say what happened or even a sorry from staff when we checked out. No information at all for the distresse it coused. I had a 3 year old grand son with me. Did not know we could sleep safely or if the place would burn down and we should have gone outside.
於 2023 年 11 月住了 2 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback, this will be shared with the relevant teams

10/10 有夠讚

Duncan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Typical Village Hotel. Reasonable pricing, good breakfast, nice staff.
於 2023 年 11 月住了 1 晚
M Williams 於 2024年1月6日回覆
Thank you for your feedback

6/10 一般般

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Reception 於 2023年11月19日回覆
Thank you for your feedback we highly appreciate it and hope to see you soon again.

10/10 有夠讚

Charlotte

於 2023 年 11 月住了 1 晚
Reception 於 2023年11月9日回覆
Thank you we appreciate your feedback and thank you for choosing the Village Hope..

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Reception 於 2023年11月9日回覆
Thank you we appreciate your feedback and thank you for choosing the Village Hope..

8/10 不錯哦

Georgina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good facilities on site including gym and pool. Room good we may have got unlucky with noisy neighbours as not sure if walls are really thin or they were really loud shame as that’s the only thing that affected my stay/ sleep
於 2023 年 11 月住了 1 晚
Reception 於 2023年11月9日回覆
Thank you we appreciate your feedback and thank you for choosing the Village Hope..

8/10 不錯哦

Craig

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Reception 於 2023年11月1日回覆
Thank you for the time taken with your review we appreciate your feedback.

10/10 有夠讚

Billy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Easy parking, clean, quick check in
於 2023 年 10 月住了 1 晚
Reception 於 2023年10月25日回覆
Thank you for your feedback we highly appreciate it and hope to see you again in the future.

4/10 不太好

Michael

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Reception 於 2023年10月21日回覆
We thank and appreciate you for your feedback and hope to see you once more.