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麗笙伯明翰飯店的評分

4 out of 5
麗笙伯明翰飯店
12 Holloway Circus, Birmingham, England

評論

8.2

非常好

10 分，有夠讚；1001 則評論中有 459 則" "
8 分，不錯哦；1001 則評論中有 307 則" "
6 分，一般般；1001 則評論中有 112 則" "
4 分，不太好；1001 則評論中有 73 則" "
2 分，很糟糕；1001 則評論中有 50 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適
洗手間很棒
於 2021 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
環境舒適，位置在市中心
外國酒店沒拖鞋和牙刷提供，其他一切很好，環境舒適
於 2021 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice stay
good location
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Mary，UK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Pretty comfy experience with helpful staff. The location is good, near train station. The room is clean and tidy. However, the breakfast area is pretty small, but still serve with great quality of food. Overall, it worth.
於 2018 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent !
It's a very comfortable, good service hotel. Actually we booked a two single beds room, but when we entered the room, it's a double bed room. We went to talk to receptionist and he changed for us immidately. Views not bad, hotel is very close to New Street station and Chna Town, very conventient. Room and bathroom are very clean. Beds are comforable. We also ate in the hotel restaurant and drink in the bar, foods good, services very good, too. Only one thing is the reception area is very small, only 3 counters and 2 chairs. As a hotel like this big, reception area should be bigger. We need to line up even only few clients there. But the sevices of the receptionist are good. Will come to stay again.
於 2017 年 10 月住了 3 晚

8/10 不錯哦

Kuan-Chih

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
便利舒適的飯店
飯店周圍很熱鬧，基本都能滿足需求。飯店乾淨整潔，睡床舒適，很適合來伯明罕的遊客入住！
Ross 於 2017年4月23日回覆
親愛的客人，謝謝您為我們提供這樣積極的檢討，在你最近的住宿。 我很高興看到你有舒適的住宿，我們希望不久能見到你。 最親切的問候，前臺經理

6/10 一般般

真實旅客

Ross 於 2017年4月17日回覆
Thank you for choosing to stay with us here at Radisson Blu, Birmingham. We hope you had an enjoyable time. Kindest regards, Reception Manager N. Patani

4/10 不太好

Laura

不喜歡：整潔度和員工素質
We had booked for a 2 night stay with parking. We were told we could only park for one night and had to move the car the next day to a public car park as they had other guests parking! The car park recommended was full. We wasted half a day finding parking. Due to our protests the hotel reimbursed our fees. The breakfast was awful. Hot buffet was cold. No one keeping the area clean. Cannot recommend this hotel.
於 2024 年 4 月住了 2 晚
Denisa Mona- Assistant Front Office Manager 於 2024年5月19日回覆
Dear Laura,Thank you for sharing your feedback with us. We are truly sorry to see that your experience at our hotel fell short of your expectations. Your feedback is incredibly important to us as we continuously strive to improve and provide the best possible stay for all of our guests.We apologize for any inconveniences or issues you encountered during your time with us. Please know that your concerns have been noted, and shared with the relevant departments. We will take steps to address and rectify them to ensure that such situations do not occur in the future.We hope to have the chance to welcome you back for a much-improved stay in the future.

8/10 不錯哦

Amanda

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very conveniently located near to birmingham new street station. Spacious and comfortable room. Clean. Walking distance from many attractions and restaurants
於 2024 年 4 月住了 2 晚
Denisa Mona- Assistant Front Office Manager 於 2024年5月19日回覆
Thank you so much for taking the time to share your feedback with us! We are delighted that we were able to make your visit with us a pleasant one, and grateful for your appreciation of our efforts in providing a comfortable and enjoyable stay. Thank you for choosing our hotel, and we can't wait to have the opportunity to host you again in the future.

6/10 一般般

Ranjit

不喜歡：整潔度
The property is newer but the rooms finishing like a 90s.
於 2024 年 3 月住了 2 晚
Matt | GM 於 2024年3月18日回覆
Thank you so much for your feedback, it is truly appreciated, and essential for our continued improvement. We hope to welcome you back to the hotel again soon!

8/10 不錯哦

Paul

於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年3月26日回覆
Thank you for your review. We hope to welcome you back again soon!

6/10 一般般

Carlos

於 2023 年 10 月住了 3 晚
Matt | GM 於 2024年3月21日回覆
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

6/10 一般般

Kelly

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
All very smart and staff were very friendly but poor night's sleep due to the bed being uncomfortable
於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月26日回覆
Thank you for your review. We hope to see you again soon!

10/10 有夠讚

Reza

於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月26日回覆
Thank you for your review. We hope to see you again soon!

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Premium room
Upgraded to premium room, large room with city view. Comfortable bed and plenty of extras such as tea coffee and water. All staff encountered were very courteous and friendly. Would use again.
於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月16日回覆
Thank you for telling us about your stay! I will pass your comments on to our team!

10/10 有夠讚

jonathan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was amazing staff were very friendly, room was immaculate. They even prepped the room with rose petals and a bottle as i had requested. Food in local area was good. And placed close to gay village. It was easy to walk to a bar. The only downside. Is that there seems to be a big drug issue in burmingham. And just secconds walk from the hotel there were used dirty needles. I know its not the hotels fault. However i was shocked to see this so close to the hotel. Although the hotel was amazing. I dont think id come back to this area again.
於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月16日回覆
Thank you for your review! We have logged your concerns with our local welfare team, who have stepped up patrols around the hotel. We do hope to see you again soon!

10/10 有夠讚

Mark

於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月16日回覆
Thank you for your review! See you again soon!

4/10 不太好

Edward

於 2024 年 2 月住了 1 晚
Matt | GM 於 2024年2月13日回覆
Good afternoon, thank you for leaving us your valuable feedback. We do hope you'll visit us again when next in the city!

10/10 有夠讚

ANTONIO

於 2024 年 1 月住了 2 晚
Matt | GM 於 2024年2月2日回覆
Thank you for your review. We hope to see you again soon!

4/10 不太好

Peter

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dirty room with poor shower
The room was dirty and there was a dirty cleaner cloth on the floor when we walked in. Very poor shower and definitely didn’t reflect the price of the room .
於 2024 年 1 月住了 1 晚
Matt | GM 於 2024年1月12日回覆
Thank you so much for your feedback which is essential in us improving for our future guests.

8/10 不錯哦

MRS DONNA

喜歡：整潔度、員工素質和客房舒適度
Reasonable stay at Radisson Blue
Nice hotel. Not sure the standard is 4 star though. We had a nice suite but the door to the bathroom was missing. The heater wasn't working so they sent up a portable heater. The floor tiles looked dirty but I think they were just old. The staff were very friendly and we had a nice time staying there but just not sure it meets the 4 star criteria
於 2023 年 12 月住了 2 晚
Matt | GM 於 2024年1月12日回覆
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
5 Stars
Easy check in, great staff, really helpful. Comfortable stay!
於 2024 年 1 月住了 3 晚
Matt | GM 於 2024年1月12日回覆
Thank you so much for your feedback - we hope to welcome you back again soon!

2/10 很糟糕

Deividas

於 2023 年 12 月住了 4 晚
Matt | GM 於 2024年1月12日回覆
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 有夠讚

Jake

於 2024 年 1 月住了 1 晚
Matt | GM 於 2024年1月9日回覆
Thank you so much for your feedback, it is truly appreciated.We hope to welcome you back to the hotel again soon!

10/10 有夠讚

Usman

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay with great staff and very clean rooms, the premium room with a view is beautiful to see the city.
於 2023 年 12 月住了 1 晚
Matt | GM 於 2024年1月8日回覆
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2023 年 12 月住了 3 晚
Matt | GM 於 2023年12月29日回覆
Hello and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 有夠讚

Jaspreet

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable stay
Really enjoyed our stay friendly staff and the service was great. The only thing my son was unhappy about that it was only one night. Next will be longer.
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月24日回覆
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

6/10 一般般

Lisa

團體旅遊
喜歡：員工素質和客房舒適度
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月24日回覆
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 有夠讚

Simon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great stay
We stayed in a family suite and the welcome and the attention that the kids received really set the mood for the weekend. It's the little things that count and the staff really were excellent.
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月18日回覆
Thank you for your review. We look forward to welcoming you back soon!

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay if on business.
Business Trip. Arrived Sunday evening after 4 hour journey. Had to wait briefly to be checked-in as only 1 member of staff. Nico arrived two minutes later and checked me in and explained everything. Offered a drink voucher for my having to wait. Stay was comfortable. room was clean and tidy. Slight wind noise when building swayed in the wind! Restaurant Breakfast was first rate!
於 2023 年 12 月住了 2 晚
Matt | GM 於 2023年12月18日回覆
Thank you for your review. We look forward to welcoming you back soon!

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Adequate.
Hotel is okay and clean enough. The on-site parking is VERY limited (5 spaces), otherwise you have to park at New Street station. I booked an executive room, which after my partner checked in they decided to tell us wasn't available, so in return for the lower grade room they offered me free parking outside the hotel - which was okay as it was only for 1 night. Staff are friendly enough, room was adequate. Nothing exceptional, but a good hotel for the price.
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月18日回覆
Thank you for your review. We look forward to welcoming you back soon!

10/10 有夠讚

Ashleigh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月8日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Kurt

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Matt | GM 於 2023年12月8日回覆
Thank you for your review. We hope to welcome you back again soon!

6/10 一般般

Christopher

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Air conditioning system was very loud; needs replacing; sounded like broken. Not the hotel experience it once was.
於 2023 年 11 月住了 1 晚
Matt | GM 於 2023年11月29日回覆
Thank you for your review and feedback, which we will certainly investigate. We hope to welcome you back soon!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was lovely, room was spacious and very clean. Restaurant at the hotel is not recommended for evening meal. Breakfast was nice.
於 2023 年 11 月住了 1 晚
Matt | GM 於 2023年11月20日回覆
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

10/10 有夠讚

John-Paul

於 2023 年 11 月住了 2 晚
Matt | GM 於 2023年11月20日回覆
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

4/10 不太好

Sharon

商務旅客
喜歡：整潔度和員工素質
Check in was spoor and very slow - my guest arrived before me, but they would not let him have his room (even though booked) as they said it had to be paid up front!? Bar lady very pleasant, breakfast staff helpful - the area around the hotel isn't very pleasant now. Also, they recommended grand central car park, but when asked for a discount, they said they don't recommend there any longer ? it cost us £29 for an overnight stay!
於 2023 年 11 月住了 1 晚
Matt | GM 於 2023年11月17日回覆
Thank you for the detail you have provided about your stay. We apologise for the shortcomings on this occasion, but hope you will consider us again for future stays in the city.

10/10 有夠讚

Harvey

於 2023 年 11 月住了 1 晚
Matt | GM 於 2023年11月17日回覆
Thank you for your review. We hope to welcome you back again soon!

8/10 不錯哦

mavinder

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close for the o2 academy and train statio
於 2023 年 11 月住了 1 晚
Matt | GM 於 2023年11月17日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Amber

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good area. Nice stay
於 2023 年 10 月住了 1 晚
Matt | GM 於 2023年11月17日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Blaine

於 2023 年 10 月住了 2 晚
Matt | GM 於 2023年11月17日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Only stayed the one night to attend a gig nearby. Handy location for central Birmingham. Check-in staff were friendly, helpful, efficient and knowledgeable. Cleaning staff were excellent, our room was absolutely spotless. There was a minor issue with a hinge-pin in the bathroom door. We reported this to reception and it was fixed without delay. Breakfast was superb and the restaurant menu looked to be reasonably priced and with a fair bit of variety. We'll probably give it a try on our next visit.
於 2023 年 10 月住了 1 晚
Matt | GM 於 2023年11月17日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Dawn

於 2023 年 10 月住了 1 晚
Matt | GM 於 2023年10月23日回覆
Thank you for your review. We hope to welcome you back to the hotel again in the near future!

10/10 有夠讚

Elaine

於 2023 年 10 月住了 1 晚
Matt | GM 於 2023年10月9日回覆
Thank you for your review! We hope to see you again soon!

2/10 很糟糕

Baljit

團體旅遊
不喜歡：員工素質和客房舒適度
於 2023 年 9 月住了 2 晚
Matt | GM 於 2023年10月6日回覆
Thank you for your review. We hope to welcome you back again soon!

8/10 不錯哦

Balkar

於 2023 年 9 月住了 1 晚
Matt | GM 於 2023年10月6日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

Petrina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was busy and a bit rough, but hotel itself was lovely and very well kept.
於 2023 年 9 月住了 1 晚
Matt | GM 於 2023年10月6日回覆
Thank you for your review. We hope to welcome you back again soon!

10/10 有夠讚

robbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight stay for social event
Everything you expect from a quality hotel. We checked in early. Our bag's were stored and my wife was given a hairdryer and room after commenting she had wet hair. She didn't ask or suggest but the staff wanted to help. After a couple of hours at the bull ring we checked in. Room's are standard set out but definitely more room. The bed and bedding felt really nice but the best thing about the room was the temperature control. The AC was responsive and easy to use. The Black out curtains worked well enough and a very peaceful room, no outside noise heard. If we return to Birmingham we will stay here again.
於 2023 年 9 月住了 1 晚
Matt | GM 於 2023年10月6日回覆
Thank you for your review. We hope to welcome you back again soon!