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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Shopping enthusiasts can indulge in retail therapy just steps away from this hotel, which connects directly to a vibrant shopping mall

Choose dates to view prices

Genting Hotel, near Resorts World Birmingham, offers convenient access to Santai Spa. Guests can explore 18 restaurants or try their luck with 30 slot machines and VIP casino rooms. Previous guests consistently praise the attentive, helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is NT$2,541
NT$3,050 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(92 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Shower/tub combination
Espresso maker
Electric kettle
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Rainfall showerhead
Hair dryer
Espresso maker
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Rainfall showerhead
Hair dryer
Espresso maker
Electric kettle
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Bathrobes
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Bathrobes
Rainfall showerhead
  • Lake view
  • 561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Rainfall showerhead
  • Lake view
  • 1265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located on the waterfront, Genting Hotel & Spa at Resorts World Birmingham is in Marston Green neighborhood and is connected to a shopping center. Resorts World Birmingham and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game while in town? See what's going on at National Exhibition Centre. Spend some time exploring the area's activities, including ice skating. Visit our Birmingham travel guide
Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Sat outside NEC Birmingham
    National Exhibition Centre
    3 min walk - 0.3 km
  • Resorts World Birmingham
    1 min walk - 0.1 km
  • Pendigo Lake
    1 min walk - 0.1 km
  • bp pulse LIVE
    2 min walk - 0.2 km
  • The Vox Conference Centre
    2 min walk - 0.2 km

Getting around

  • Birmingham International Station
    5 min drive
  • Air Rail Link Tram Stop
    5 min drive
  • Birmingham Airport (BHX)
    5 min drive

Restaurants

  • Caffè Nero
    5 min drive
  • Genting Hotel
    1 min walk
  • Wetherspoon
    6 min drive
  • Costa Coffee
    1 min walk
  • Starbucks
    10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 10 casino gaming tables, 2 casino VIP rooms, and 30 slot machines. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Guest reviews say great things about the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 2026/3/7, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 2026/3/30 start from NT$2,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Reviews

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 738 out of 1013 reviews
Rating 8 - Good. 168 out of 1013 reviews
Rating 6 - Okay. 61 out of 1013 reviews
Rating 4 - Poor. 17 out of 1013 reviews
Rating 2 - Terrible. 29 out of 1013 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome great amenities in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room, great facilities and breakfast in the perfect location.
Stayed 1 night in Nov 2025

8/10 Good

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, use of the pool area was lovely. Staff were nice and friendly, room was clean. Easy check in and check out
Stayed 1 night in Jan 2026

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Spa
Stayed 2 nights in Oct 2025

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, rooms were clean, lots to do nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, spacious and perfect for the three of us. The Staff were excellent, friendly and helpful at all times. Parking and a stocked mininbar were included in the price. Would definitely recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

staff and facilities all very good
Stayed 1 night in Nov 2025

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
The service was very good
Stayed 1 night in Dec 2025

8/10 Good

Micaiah

Liked: Staff & service, amenities
The room was a little dirty, found a nail and there were some marks on the table. Spa charger £15 each for a robe. Reception staff were very friendly. Location was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great hotel, friendly staff and lovely rooms.
Stayed 1 night in Sep 2025

8/10 Good

Aron

Good parking. Spa very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a stay when attending an event nearby

Lovely suite, quiet, spacious and well equipped - the complimentary mini bar was appreciated. Nice view over the lake and very peaceful.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and service. Ideally located for NEC and BHX
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Would recommend

Clean comfy room, got upgrade, lovely spa, great stay
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for one night as we were attending the NEC. The hotel was the closest to it. We found the room nice and clean but the noise of some music way past 1.30 am was not ideal. Couldn’t sleep very well due to this. The mattress protector far too big for the bed and ruffled up all night, quite annoying. Breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable hotel.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Staff were so helpful and friendly nothing was too much trouble.
Stayed 1 night in Oct 2025

8/10 Good

Lidia

Liked: Cleanliness, staff & service, amenities
It was clean, friendly staff, lovely room. Lots of food choices. We had a very comfortable stay. The only complaint is the unsecured internet service. A hotel of this calibre should have secured wifi for its guests.
Stayed 2 nights in Nov 2025

6/10 Okay

Saira

Liked: Cleanliness, amenities
The lake view from the gym is lovely. The hotel was nice and the staff were friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s so much do in and outside the area! They offer a lot considering you are living in an outlet for retail, the do an amazing job of welcoming guests and notifying them about events, locations and facility times.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
The room was very spacious and impeccable clean. Every day the mini fridge was stocked and ready for us.
Stayed 5 nights in Oct 2025

10/10 Excellent

sally

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and rooms are amazing in a great location to bp pulse, train station, restaurants, bars would recommend
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and room was ultra quiet
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for when I'm working on Birmingham. If there are no events locally, you can get a fantastic room at a low rate. Rooms are amazing, clean and well appointed. Good choice of food and drink
Stayed 2 nights in May 2025