The Golden Nugget Biloxi felt significantly overdue for a refresh. I experienced an outdated stay, with my room and general areas like the hallways and elevators desperately needing painting, new appliances, and bathroom updates. There was a general lack of cleanliness throughout. The amenities, including the disgusting pool deck, also clearly required substantial cleaning and modernization.
While the staff was alright, operational shortcomings were evident. Housekeeping services were limited, and a non-functional in-room phone, which the hotel reportedly refused to fix, forced me to walk to the front desk nightly for basic necessities like towels. Parking was also a concern, as I felt unsafe. Overall, my experience at the Golden Nugget Biloxi was subpar.