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"Very nice peoperty. My mountain view cabin was amazing! No view of mountain but there's a great view 2 mins walk away at the Miraflores Restaurant. Rough road getting in. Hotel arranged a taxi for us to the airport in Liberia, $100 US cash. The road conditions are an issue. I personally wouldn't drive my own vehicle on this path. Hotel should get this paved. It’s not an issue that it's gravel per se, the issue is more like how uneven it is and the hilly parts have pot holes that were reminiscent of my atv jungle tour. Included breakfast buffet - but had limited options and food wasn't hot. 4/10 both days. My son opted for cereal and he's not a cereal kid. Fruit was fresh and delicious. If ordering a coffee at one of the restaurants, ask for milk separately. I like a little milk (still mid brown colour but staff adds too much and makes it a light beige. No longer tastes like coffee). Miraflores restaurant used a sad, old pineapple slice for my Pina Colado. Had a perfect one at Jaguar Restaurant (next to reception). Pool is nice but no changeroom/washroom. Closest is at hotel reception. Can easily renovate one of the rooms that's right by the pool. Bar menu at pool is limited and again, without a washroom I wasn't keen to order more than one drink. And only ordered 1 total. Change this "one thing" and sales will increase dramatically"

"We booked this property on a whim just passing through Lake Arenal for one night. This is definitely a place I’d go back to. The photos do not do it justice!! The individual cottages are absolutely adorable, spacious, and have a killer view. The restaurant on the property is also wonderful—the food is superb! "

"Cute cabins, we even had a sloth in the tree next to us! Delicious dinner in the restaurant "

"Amazing resort that has many activities, and great to relax in as well. Location, rooms, food all top notch and service is next level."

"Lovely pools and botanical gardens. We even saw a sloth in the trees. Only downfall was the location, the road to the hotel was not ideal. 30+ km on very poor gravel road. We did a waterfall hike which was fantastic! "

"The room was in grear condition and the staff came to clean it daily."

" A long and bumpy ride up to the lodge. As soon as you check in they force you to pay for breakfast as you are disoriented and tired from the ride. You are told you are not allowed to decide in the morning if you are even hungry. Paid for two for breakfast. In the morning only one could eat breakfast because the other was sick. Asked for a refund for the one, two weeks later never received it compensation. Also Couldn’t even open my balcony door because the outside smell of sewage. Paper thin walls where you could hear everything next door…Too bad as place has potential. "

"Francisco is the best host, we had an excellent stay!"

"Beautiful escape - huge property - hard to navigate all around."