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熊山渡假屋的評分

3.5 out of 5
熊山渡假屋
42964 Sunset Drive, Big Bear Lake, CA

評論

8.6

有夠讚

10 分，有夠讚；10 則評論中有 5 則" "
8 分，不錯哦；10 則評論中有 4 則" "
6 分，一般般；10 則評論中有 0 則" "
4 分，不太好；10 則評論中有 1 則" "
2 分，很糟糕；10 則評論中有 0 則" "

9.0/10

整潔度

9.4/10

員工素質

9.6/10

設施服務

9.2/10

住宿環境和硬體

評論

4/10 不太好

VICTOR

家庭旅遊
不喜歡：客房舒適度
No lo Recomiendo
Al entrar nos encontramos con una trampa y una rata muerta, muy mal olor en la cabaña, ya no tuvimos confianza de que tuviera una buena higiene
於 2023 年 2 月住了 2 晚
Big Bear Cool Cabins 於 2023年2月9日回覆
Hi, Victor!Thank you for your feedback. We're so sorry to hear about the mouse you saw, we understand how this could have made you feel uneasy. We appreciate your time and feedback and can assure you we are taking all the proper measures to address these items to make things right. Thank you for bringing this to our attention. Please come back soon so we can give you a better stay!

10/10 有夠讚

Manuel

團體旅遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I loved the two bathrooms. The game downstairs kept us entertained.
於 2022 年 7 月住了 3 晚
Big Bear Cool Cabins 於 2022年8月1日回覆
Hello Manuel, Thank you for staying with us and leaving a review. We are so glad you enjoyed your time at the cabin. We look forward to having you back.

8/10 不錯哦

Luis

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
No tenía serca en la parte de atrás
於 2022 年 7 月住了 2 晚
Big Bear Cool Cabins 於 2022年7月8日回覆
Hello, Thank you for staying with us and leaving a review. We can't wait to host your next stay with us!

8/10 不錯哦

Benjamin

喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和住宿環境和硬體
I absolutely loved the cabin it was so cute and cozy and I felt like I was at home it was beautiful !!
於 2021 年 3 月住了 2 晚
Cool Cabins 於 2021年3月22日回覆
Thank you for your feedback and for staying with us. See you next time you’re in Big Bear.

10/10 有夠讚

Leah

家庭旅遊
喜歡：整潔度和客房舒適度
Great location and the house is very cozy. Plenty of games to entertain the kids!
於 2021 年 2 月住了 2 晚
Cool Cabins 於 2021年3月5日回覆
So happy your family had a great time!!! See you next time you’re in Big Bear.

8/10 不錯哦

Mario，CDMX

親子旅遊
喜歡：整潔度和設施服務
Esta muy cómoda la cabaña y cerca de todo. Le falta un poco de luz en la sala.
於 2020 年 2 月住了 4 晚
Cool Cabins 於 2020年2月12日回覆
Thank you so much! See you next time you’re in Big Bear!

10/10 有夠讚

Deanna，Los Angeles, CA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was great, loved the backyard! A safe place for the kids to play in the snow.
於 2019 年 3 月住了 1 晚
Big Bear Cool Cabins 於 2019年4月24日回覆
Thank you for your time and feedback. We're so happy that this cabin was everything you needed for a relaxing and enjoyable weekend. We hope you'll return to Cool Cabins for MANY family vacations to come!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was a comfortable, well equipped and functional cabin. The WiFi worked well, the kitchen was well set up and beds were comfortable. Generally, our stay was very pleasant.
於 2018 年 12 月住了 2 晚
Big Bear Cool Cabins 於 2018年12月13日回覆
Dear Guest. I appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was clean, bed comfortable, BBQ, nice place kids like down stairs t.v, movies, games, est.
於 2018 年 4 月住了 1 晚