2/10 很糟糕
Nicole,Brooklyn
團體旅遊
2023年10月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would not recommend anybody to stay here. Booked a reservation for 4 people well in advance. The hotel reached out to me a couple of hours before my travel to tell me they cannot accommodate my booking (even though it was confirmed). I disputed that because if I went on Expedia during the conversation, I was able to book another room because it showed as they had more available rooms. They also stated that they were out of the office and the person who were taking bookings on site did not update the calendar and asked me to cancel my reservation. I pushed back and told them THEY need to cancel the reservation, I’m not canceling anything!
WOULD NOT RECOMMEND TO BOOK HERE BECAUSE THEY MAY LEAVE YOH STRANDED IN A COUNTRY YOU ARE UNFAMILIAR WITH LAST MINUTE!
Nicole
於 2023 年 10 月住了 8 晚