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Best Western Kisumu Hotel

3.5 star property
Family-friendly hotel with free breakfast and a 24-hour business center

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Photo gallery for Best Western Kisumu Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
View from property
Restaurant
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

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About the neighborhood

Map
Lake Basin Mall, Kanyakwar, off, Kakamega Road, Gamoi, Vihiga, 100-00

What's nearby

  • Kisimu museum - 5 min drive - 4.4 km
  • Masai Craft Market - 6 min drive - 5.5 km
  • The West End Shopping Mall - 7 min drive - 6.6 km
  • Kisumu Impala Sanctuary - 8 min drive - 6.9 km
  • Dunga Bay - 8 min drive - 7.3 km

Getting around

  • Kisumu (KIS) - 20 min drive

Restaurants

  • Laughing Buddha
  • Mahfudh Ashur Restaurant
  • Java United Mall
  • Buddy's Bar & Grill
  • Royal City

About this property

Best Western Kisumu Hotel

Family-friendly hotel
You can look forward to free breakfast, an airport shuttle, and a terrace at Best Western Kisumu Hotel. Treat yourself to spa services, such as a body scrub, a body wrap, or a facial. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a gift shop, and a banquet hall
Room features
All guestrooms at Best Western Kisumu Hotel have comforts such as air conditioning and bathrobes, as well as amenities like free internet and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Rainfall showers and hair dryers
  • Flat-screen TVs with cable channels
  • Mini fridges, electric kettles, and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Playground
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Best Western Kisumu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Kisumu Hotel?

Self parking is free at this property.

What time is check-in at Best Western Kisumu Hotel?

Check-in begins at noon.

What time is check-out at Best Western Kisumu Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Kisumu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KES 20 per person applies.

Where is Best Western Kisumu Hotel located?

Located in Kisumu, this family-friendly hotel is 2.9 mi (4.6 km) from Kisimu museum, and within 6 mi (10 km) of Masai Craft Market and The West End Shopping Mall. Kisumu Impala Sanctuary and Dunga Bay are also within 6 mi (10 km).

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Best Western Kisumu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Clean , professional staff . Enjoyed the food and the room was cozy
Stayed 2 nights in Aug 2023

10/10

We checked in late so I was very impressed at the friendliness and helpfulness of the hotel staff. I also appreciated the fact that the restaurant was open so late and we had a delicious dinner to cap off our day.
Stayed 1 night in Aug 2024

10/10

It was close to the airport
Stayed 1 night in Dec 2021

10/10

Stayed 1 night in Oct 2021

10/10

Stayed 1 night in May 2021

10/10

Stayed 1 night in Nov 2020