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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Savor delicious meals at the on-site restaurant before exploring the historic treasures of Old City, just steps away.

Choose dates to view prices

Hotel Restaurant Goldener Schlüssel Bern, in Old City Bern, offers a hearty breakfast buffet, a charming terrace, helpful staff with laundry services, in-room WiFi, and free bicycle rentals for exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Private bathroom
Hair dryer
  • City view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • City view
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Private bathroom
Hair dryer
  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • City view
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Located in Old City of Bern, a neighborhood in Bern, Hotel Restaurant Goldener Schlüssel Bern is near a train station. Bern Clock Tower and Nydegg Church are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Trans Swiss Trail. BärenPark and Bern Rose Garden are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a segway rental nearby and take a self-guided tour around the area. Guests love the hotel's central location. Visit our Bern travel guide
Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Berner Munster
    Berner Munster
    5 min walk - 0.4 km
  • Bundeshaus which includes a square or plaza, an administrative buidling and heritage architecture
    Federal Palace
    5 min walk - 0.4 km
  • Bern Clock Tower
    2 min walk - 0.2 km
  • Bern Town Hall
    3 min walk - 0.3 km
  • Kursaal Bern
    6 min walk - 0.6 km

Getting around

  • Bern (ZDJ-Bern Railway Station)
    9 min walk
  • Bern (BRN-Belp)
    26 min drive

Restaurants

  • Cafe Des Pyrenees
    1 min walk
  • McDonald's
    1 min walk
  • Adriano's Bar & Café
    2 min walk
  • Restaurant Brasserie Anker
    2 min walk
  • Cuba Bar Cafe
    2 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel located in Old City of Bern
Consider a stay at Hotel Restaurant Goldener Schlüssel Bern and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Multilingual staff, free newspapers, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms at Hotel Restaurant Goldener Schlüssel Bern have thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and free extra futons
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Frequently asked questions

Is Hotel Restaurant Goldener Schlüssel Bern pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is available for CHF 22.5 per day.

What time is check-in at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Restaurant Goldener Schlüssel Bern?

Check-out is at 11 AM.

Where is Hotel Restaurant Goldener Schlüssel Bern located?

Located in Old City of Bern, this hotel is steps from Zahringerbrunnen, Bern Clock Tower, and Einstein-Haus. Theater am Zytglogge and Einstein Museum are just steps away. Bern (ZDJ-Bern Railway Station) is 9 minutes by foot and Bern Station is 10 minutes.

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Reviews

Hotel Restaurant Goldener Schlüssel Bern Reviews

8.2

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 216 out of 639 reviews
Rating 8 - Good. 270 out of 639 reviews
Rating 6 - Okay. 111 out of 639 reviews
Rating 4 - Poor. 30 out of 639 reviews
Rating 2 - Terrible. 12 out of 639 reviews

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a very convenient location. Helpful staff, clean and modern rooms, good breakfast. Parking turned out to be pretty good as well, if you don’t mind waking up/down stairs to the nearby parking garage.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Old City and only a ten minute walk from train station. Room was clean and staff accommodating. Nice breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small…. Breakfast was good and staff very nice
Stayed 1 night in Sep 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Welcoming. Old hotel restaurant in the heart of the old city. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Stayed 2 nights in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location.

Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Stayed 3 nights in Jul 2025

6/10 Okay

Hee

Liked: Staff & service
Disliked: Property conditions & facilities
Location is perfect. Staff were kind and friendly. But the bathroom was very tiny and there was a constant sewer smell from the bathroom and heard a water coming down in the pipes when someone using bathroom from upstairs. I was glad I only stayed one night there.
Stayed 1 night in Oct 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included, this is both convenient & economical
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
The room was kind of funky with a luminescent yellow wall that housed the washroom. We liked it! It was small, but had a fridge and even some nice amenities, like slippers. Sadly though, the noise outside the room was disruptive, even with ear plugs. There is a hostel nearby plus there was construction outside, across the street there at the end of October.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff, convenient location. Standard room was a bit small, nicely designed modern bath but with just a shower and no tub. Breakfast buffet is a big plus.
Stayed 2 nights in May 2025

10/10 Excellent

Tula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, would recommend

Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
Stayed 1 night in Jul 2025

6/10 Okay

minerva

I recently stayed at this hotel and found a lot to like about the area. The location was excellent—very walkable, with plenty of shops and places to eat right nearby, which made it really convenient to explore and enjoy the surroundings. However, the hotel itself was a bit rundown and not as clean as I would have hoped. While it was a decent place in terms of convenience, the maintenance and cleanliness definitely left a bit to be desired.
Stayed 2 nights in Sep 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Very nice location. Because of this on the other hand very noisy at night.
Stayed 2 nights in Jun 2025

8/10 Good

Sonia

Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Stayed 1 night in Apr 2024

6/10 Okay

Tricia

Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicy staff and clean and quite room
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Switzerland with Friends

Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Goldener Schlüssel hotel. The staff were friendly and helpful, the location was perfect for wandering around the old city of Bern and our room was comfortable and spacious, it even had a balcony that overlooked the nearby streets. I would highly recommend this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located hotel

Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent. Lots of restaurants and shopping in the area.
Stayed 3 nights in Jun 2024