No matter where you laid in the bed, you can feel the springs. So uncomfortable. Woke up many times. And also the traffic on the highway was loud right outside the room. That woke me up several times along with the feeling the springs against my body. That mattress must have been at least 15yrs. old to get in that kind of condition. They also only give you one small bar of soap. No shampoo, cream rinse, lotion. The towel and wash cloth were also very worn to the point they were getting thin. It was bad enough that the bath towel was the smallest size they could have purchased. Had to go back to the office to tell her I didn't have a towel in the bathroom for my shower. She made me go back to the room to check the cabinet that she said is right next to the sink with all your towels, and washcloth on it. I told her the first time there is no cabinet next to the sink. But I went back to the room anyway. Then went back to the office and told her "there is no cabinet next to the sink, unless it is invisible. And just in case it was invisible, I put my hands down there to see if I'd be able to feel it. But I did not feel anything". She did not think that was funny and said I'm supposed to have a cabinet there. Then went and got me a towel.
