Thank you very much for staying Beppu Suginoi Hotel.Once again thank you for taking your time to post a kind review. It is very happy to hear that you were satisfied with your stay with us. We are looking forward to welcoming you again in near future.
I call it as a resort hotel with onsen. I stayed at 宙館which is quite new and clean. The hotel is big with various entertainment in house though you have to pay but you can spend your time besides enjoy the onsen. BTW the dinner buffet is good with lots of choice.
真實旅客
於 2023 年 12 月住了 2 晚
Beppu SUGINOI HOTEL 於 2024年1月3日回覆
Thank you very much for staying with us and your kind review.We are glad to know you had enjoyed your stay.We are looking forward to welcoming you again in near future.
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
10/10 有夠讚
KWONG PO
2023年5月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KWONG PO
於 2023 年 5 月住了 1 晚
Suginoi Hotel 於 2023年7月19日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
10/10 有夠讚
Glorious
情侶出遊
2023年5月5日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a stunning sea view in our hotel room. The breakfast and dinner buffets were excellent as there were a large variety of choice. The hot spring facilities were good too. Actually, this is our second time to stay in the same hotel. Very relaxing and enjoyable.
Glorious
於 2023 年 4 月住了 1 晚
Suginoi Hotel 於 2023年7月19日回覆
Thank you for choosing our hotel for your second stay and leaving such a positive review. We are delighted to hear that you enjoyed the stunning sea view from your room, as well as our breakfast and dinner buffets. It's great to know that you found our hot spring facilities good and had a relaxing and enjoyable time with us. We look forward to welcoming you back for your next visit.
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
10/10 有夠讚
KaiMin
2023年1月16日
喜歡:整潔度和員工素質
Super recommend to stay in Suginoi hotel. Great stuff, food and room
KaiMin
於 2023 年 1 月住了 1 晚
Suginoi Hotel 於 2023年2月2日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
Thank you for taking the time to give us your feedback. We are sorry that your impression of us was not exceeding the expectations. We will try to improve our service and facility and hoping to make your next visit happier. We are looking forward to welcoming you again in near future. Yours sincerelySuginoi Hotel
10/10 有夠讚
Kwok Ming
家庭旅遊
2022年12月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間大舒適,自助餐選擇多。
Kwok Ming
於 2022 年 12 月住了 1 晚
Suginoi Hotel 於 2023年2月2日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
8/10 不錯哦
YING,Kowloon
2022年11月29日
喜歡:整潔度和住宿環境和硬體
YING
6/10 一般般
cn
家庭旅遊
2022年11月5日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Facilities including rooms are a kind old.
cn
Suginoi Hotel 於 2022年11月8日回覆
Thank you for taking the time to give us your feedback. We are sorry that your impression of us was not exceeding the expectations. We will try to improve our service and facility and hoping to make your next visit happier. We are looking forward to welcoming you again in near future. Yours sincerelySuginoi Hotel
10/10 有夠讚
Hon Cheong
家庭旅遊
2022年10月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
十分好的溫泉酒店,推薦入住
Hon Cheong
於 2022 年 10 月住了 1 晚
Suginoi Hotel 於 2022年11月8日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback.We are looking forward to welcoming you again soon!Kind RegardsSuginoi Hotel
10/10 有夠讚
You-Yi
2020年3月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
You-Yi
於 2020 年 2 月住了 1 晚
Suginoi Hotel 於 2020年3月16日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
10/10 有夠讚
Siu fai
家庭旅遊
2020年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Siu fai
於 2020 年 2 月住了 1 晚
Suginoi Hotel 於 2020年2月26日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
10/10 有夠讚
真實旅客
情侶出遊
2020年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic experience even I stayed here for 5 times. IBefore we stayed, the hotel offered the free cancellation given i asked the situation of the outbreak of coronavirus over the world. It gives me peace of mind.
During the stay, as my booking is run of house and special price, I cant believe the room offered is Japanese & western type which accommodating 4 persons, like a family room with sea view. Also, the 5/F corridors are reopened & convenience to travel between for spa, dining and shopping under cold weather. Overall speaking, this hotel is the best choice for relax and family time in japan
真實旅客
於 2020 年 2 月住了 2 晚
Suginoi Hotel 於 2020年2月17日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are happy to hear that you totally enjoyed staying at our hotel! We are looking forward to welcoming you again soon! Kind Regards
10/10 有夠讚
Owen
家庭旅遊
2020年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
超級大的飯店,溫泉半夜都可泡,讚
Owen
於 2020 年 2 月住了 1 晚
Suginoi Hotel 於 2020年2月17日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
10/10 有夠讚
真實旅客
2020年2月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 1 晚
Suginoi Hotel 於 2020年2月11日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu. It is nice to receive such a good feedback. However, we apologise for the lack of cleaning. We will improve our service to make next visit happier. We are looking forward to welcoming you in the near future.
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
8/10 不錯哦
真實旅客
家庭旅遊
2020年2月3日
喜歡:整潔度、員工素質和住宿環境和硬體
;spa facility is very clean; breakfast buffet needs to queue
真實旅客
於 2020 年 1 月住了 1 晚
Suginoi Hotel 於 2020年2月4日回覆
Thank you very much for your kind review.
I am glad you like our spa.
But we are sorry you had to queue for breakfast. Please note it open from 6:30 for Seeds and 7:00 for Ceada palace.
Kindly try earlier for next time!
Thank you for taking the time to give us your feedback.
We are sorry that your felt noisy.
We will try to improve our service and facility and hoping to make your next visit happier.
We are looking forward to welcoming you again in near future.
Yours sincerely
10/10 有夠讚
Hon Ho
家庭旅遊
2020年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hon Ho
於 2020 年 1 月住了 2 晚
Suginoi Hotel 於 2020年2月3日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
8/10 不錯哦
真實旅客
家庭旅遊
2020年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真的很適合一家大少在酒店內玩樂
真實旅客
於 2020 年 1 月住了 2 晚
Suginoi Hotel 於 2020年2月4日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
Thank you for coming back to us for a 3rd time visitor. But we are sorry that our restaurant and hot spring are crowded. We will try to improve our service and hoping to make your next visit happier. We are looking forward to welcoming you again in near future. Yours sincerely
10/10 有夠讚
真實旅客
家庭旅遊
2020年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
棚湯及餐點都太讚了~下次會考慮再次入住
真實旅客
於 2020 年 1 月住了 2 晚
Suginoi Hotel 於 2020年1月26日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are happy to hear that you satisfied with Tanayu and meals. We also glad to hear that you think about next staying at our hotel. We are looking forward to welcoming you soon again! Sincerely yours
10/10 有夠讚
Wai Fan
2020年1月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間大、潔淨,有酒店専車往來JR站,
Wai Fan
於 2020 年 1 月住了 1 晚
Suginoi Hotel 於 2020年1月26日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are glad to hear that you used our shuttle bus service and enjoyed your stay. We are looking forward to seeing you again soon!
10/10 有夠讚
真實旅客
家庭旅遊
2020年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 12 月住了 1 晚
Suginoi Hotel 於 2020年1月24日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
10/10 有夠讚
Pui lam
2020年1月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pui lam
於 2019 年 12 月住了 1 晚
Suginoi Hotel 於 2020年1月4日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
8/10 不錯哦
真實旅客
2019年12月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 2 晚
Suginoi Hotel 於 2019年12月22日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are happy to hear that you satisfied with your room. We are looking forward to welcoming you again soon!
Kind Regards
10/10 有夠讚
JUNG LU
家庭旅遊
2019年12月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JUNG LU
於 2019 年 12 月住了 3 晚
Suginoi Hotel 於 2019年12月22日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards
8/10 不錯哦
真實旅客
2019年12月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 1 晚
Suginoi Hotel 於 2019年12月14日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive such a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards
6/10 一般般
Meng Chen
家庭旅遊
2019年12月10日
房間尚可,但是地點很好附近有商場可逛,距離火車站很近,出入非常方便
Meng Chen
於 2019 年 12 月住了 1 晚
Suginoi Hotel 於 2019年12月14日回覆
Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu!
It is nice to receive a good feedback.
We are looking forward to welcoming you again soon!
Kind Regards