Dear customer.
First, we would like to thank you for choosing to stay at Morinoyu Resort.
We are very happy to hear that you were satisfied with your stay.
We will continue to strive to provide each of our guests with the most pleasant stay possible.
We look forward to seeing you again some day.
Sincerely,
Dear customer.
First, we would like to thank you for taking the time to leave us your comments.
We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us.
All of our staff hope that you would choose us again in the future.
Dear yeemei.
Thank you for choosing to stay with us.
We are very happy to hear that you were satisfied with your stay.
We will continue to strive to provide each of our guests with the most pleasant stay possible.
We look forward to seeing you again some day.
Sincerely,
8/10 不錯哦
Chi Wai
家庭旅遊
2020年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi Wai
於 2019 年 12 月住了 2 晚
Front Desk 於 2020年1月24日回覆
Dear Mr/Ms Chi Wai.
I appreciate your staying.
We looking forward to your next visiting.
Thank you so much.
Dear Mr Arex.
I appreciate your staying.
We very happy due to your compliment.
And it make us work harder for our guests.
Please visit to morinoyu one more time.
It will never be disappointment. :)
Thank you very much.
Warmest regards
10/10 有夠讚
Man ting Rachel
2019年11月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
New, clean , good service
Man ting Rachel
於 2019 年 11 月住了 1 晚
Front Desk 於 2020年1月4日回覆
Dear Ms Rachel.
I appreciate your visiting.
It has been our happiness that we could serve for you.
If you trip to beppu once again,
Please visit to Morinoyu Resort.
We'll do our best.
Warmest Regards
8/10 不錯哦
真實旅客
親子旅遊
2019年10月17日
喜歡:整潔度和員工素質
戶外泡湯區要另外付費,不優
真實旅客
於 2019 年 10 月住了 1 晚
Lee 於 2019年11月24日回覆
Dear Guest.
I appreciate for your stay.
It has been our pleasure we could serve for you.
We looking forward to your next visit.
Thank you very much.
Dear Wai fong. Thank you for choosing to stay with us. We are very happy to hear that you were satisfied with your stay. We will continue to strive to provide each of our guests with the most pleasant stay possible. We look forward to seeing you again some day. Sincerely,
Outdoor hot spring is great. The breakfast provided is also nice.
真實旅客
於 2019 年 7 月住了 2 晚
morinoyuresort 於 2019年8月26日回覆
Thank you for your stay.
The open-air bath is spacious and you can enjoy it slowly, and it is well received that it is very pleasant on a sunny morning.
The breakfast menu changes depending on the season.
I think you can taste a different menu the next time you visit.
Thank you for posting:)
We look forward to seeing you again.
Dear Mr/Ms CHENG.
I appreciate for your visit and comment.
It was our Big pleasure that we could serve for you.
We will be better due to your comment.
We look forward to your next visit.
Thank you very much.
10/10 有夠讚
WEN CHIEN
2019年6月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel~!
WEN CHIEN
於 2019 年 6 月住了 1 晚
Lee 於 2019年7月20日回覆
Dear Mr CHIEN.
I appreciate for your visit and nice comment.
It was our Big pleasure that we could serve for you.
I looking forward to your next visit.
Thank you very much.
I appreciate for your visit and comment.
With all due respect,
our onsen bath room charge included to room charge.
included not charge is only out door hot springs charge.
It was our pleasure which we could serve for you.
We looking forward to your next visit.
Thank you so much.
8/10 不錯哦
WEN YI
2018年12月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WEN YI
於 2018 年 12 月住了 1 晚
Lee 於 2018年12月18日回覆
Dear Mr/Ms YI.
I appreciate for your visit.
It was our big pleasure that we could serve to you.
I looking forward to your visit again.
Thank you so much.
8/10 不錯哦
TZUHAO
2018年12月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整齊乾淨
飯店很乾淨
TZUHAO
於 2018 年 12 月住了 1 晚
李 於 2018年12月13日回覆
非常感谢.
It was our biggest pleasure that we could serve for you.
I looking forward to your visit again.
Thank you.
10/10 有夠讚
Mei Ha,Hong Kong
2018年9月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good service
Mei Ha
於 2018 年 9 月住了 2 晚
Lee 於 2018年10月26日回覆
Dear Mei Ha
Thank you again for your comments and visiting our hotel, we appreciate them very much. It was our pleasure to serve you. We look foward to the possibility of serving you again. Thank You.
2박 묵는동안 가족들 모두 편안하게 잘 지냈습니다. 일본어를 전혀 못해서 걱정했는데 리셉션에서 영어로 응대해주셔서 큰 어려움 없이 체크인 할 수 있었습니다.또한 따뜻한 온천탕에서 여행으로 쌓인 피로를 풀 수 있었습니다. 이용객이 많지 않아 저희 가족이 전세 낸 듯 사용할 수 있어 좋았습니다! 저희가족은 노천탕을 기대하고 갔는데 11월~4월까지는 노천탕 운영을 하지 않는다고 하여 이용은 못했습니다. 다음에 노천탕 이용위해서 또 바문 할 의향이 있습니다. 리조트 옆에 편의점이 있고 차로 5분거리에 큰 마트도 있어서 장보기에 편리했습니다. 또한 차로 30분정도 거리에 아프리칸 사파리와 벳푸 시내에 갈 수 있어 접근성이 좋았습니다.
Mi Seong
於 2024 年 1 月住了 2 晚
杜の湯リゾート 於 2024年2月4日回覆
Thank you very much for staying at Morinoyu Resort.We are very glad to hear your feedback.All of us looking forward to welcoming you again(
Thank you very much for staying at Morinoyu Resort.We are looking forward to welcoming you again!
10/10 有夠讚
Kyungsoo
2024年1月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Kyungsoo
於 2023 年 12 月住了 1 晚
10/10 有夠讚
khunhae
2024年1月2日
khunhae
於 2023 年 12 月住了 2 晚
10/10 有夠讚
dinel
家庭旅遊
2024年1月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
전체적인 규모가 크진 않지만 룸이 깔끔하고 조식 서비스 공간도 적당합니다. 조용하고 쉬어가기 좋습니다.
dinel
於 2023 年 12 月住了 1 晚
10/10 有夠讚
JUHYUN
2023年12月31日
JUHYUN
於 2023 年 12 月住了 1 晚
10/10 有夠讚
???
親子旅遊
2023年12月31日
喜歡:員工素質
不喜歡:設施服務
???
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Kimie,Highland
2023年12月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hot springs
Kimie
於 2023 年 12 月住了 1 晚
杜の湯リゾート 於 2024年2月4日回覆
Thank you very much for staying at Morinoyu Resort.We are glad to hear that you had a pleasant stay at our facilities and hot springs.Thank you for your feedback.We all look forward to welcoming you again!
Great service, friendly and helpful staff.
Would be back next time!
Wai Nam
於 2023 年 12 月住了 2 晚
杜の湯リゾート 於 2024年2月4日回覆
Thank you very much for staying at Morinoyu Resort.We are glad to read your comments about our staff.We are all looking forward to welcoming you again!