本肯出租度假屋

「The stay was very good . Rooms were very spacious . Hall ,2 bedrooms, kitchen , dining and balcony . But only one bathroom and that too with poor drainage. The only issue was about the kitchen sink and bathroom tub drainage . Water was not going through only it got accumulating. We did mail to the property manager but were disappointed by them for not taking timely action. 」

「我們有4個人，租這家附有廚具的飯店兩晚。我們準備食材打算在飯店煮晚餐，但我們到飯店時發現雖然有爐具，但却沒有任何一個鍋子（包括湯鍋跟炒鍋），有烤箱，卻沒有烤架、烤盤。 我們打第一次電話給飯店，飯店說馬上送來，我們等了一小時，打了第二次電話，飯店說20分鐘會到，於是我們等了兩小時，沒有半個人來，飯店讓我們一直等也都沒聯絡我們，我們打了第三次電話，結果飯店說晚上不送來了，要隔天早上9:00後才送，我們要求賠償，飯店要我們寫mail，我們寫了，到現在沒有收到任何回覆。 隔天早上，我們外出時，飯店送來兩個湯鍋放在爐上，一個直徑約24公分，一個約直徑12公分，不僅小，而且還很髒。這樣的服務真的太差了，附有廚具卻不能讓人做飯，跟飯店所提的設備根本不相符，飯店是違約的。」

「客房整潔度一般。職員態度友善。距離火車站很近，交通便利。房間於蘇黎世市區算比較大，唯比較貴。」

「The room and the kitchen were clean, bathroom was also nice」

「交通方便，有火車站。沒空調」

「地段不错，价格很不错！性价比超高的！房子很大，空间感棒棒的，唯一就是卫生一般。很多东西都挺旧了！其他都很好！」

「Absolutely Horrible Experience – Dirty, Unsafe and Zero Customer Service! Our experience at SwissStar Irchel was absolutely horrible, with serious safety hazards in the room. Room 404 was extremely cramped and could not accommodate 3 people. Dangerously sharp furniture and fixtures around the bed. Even more disturbing, extremely sharp hooks directly above the headboard, right where someone could easily hit their head. It is completely unacceptable for sharp metal fixtures to be positioned...