Food and services were good. However room allocated and subsequent changes had plumbing or aircon issues.
真實旅客
於 2022 年 6 月住了 5 晚
2/10 很糟糕
Kishore
2022年5月23日
Kishore
於 2022 年 5 月住了 1 晚
2/10 很糟糕
真實旅客
2019年12月17日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible experience. Do not stay here.
I am very disappointed with my stay at Ramanashree California Resort.
1. Check-in.
The reception staff couldn't find my booking and told me that they have no tie-up with hotels.com. I have to call hotels.com to get checked-in to a room that I already paid in full for, which took 45 mins. This is frustrating especially after a long flight.
2. Room
I had booked an Executive Room, but I was given a room that was definitely not as advertised on hotels.com. The flush does not work, the bathroom door does not close, the room is dirty and certainly is not 3-star standard. I had to negotiate with the hotel manager and he finally "upgraded" me to an Executive Room, when I actually booked and paid for an Executive Room. For that "upgrade", I had to wait for another 45 minutes for them to clean up the room before I can finally get into my room.
All in all, it took me 2 hours before I could get into a reasonable room. Even then the Executive Room is not acceptable for a 3-star hotel. Please stay elsewhere.
真實旅客
於 2019 年 12 月住了 2 晚
4/10 不太好
KAZUKI
2016年12月20日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Toilet role was not available first few days so I needed to use my handy tissue but everything else is fine.
KAZUKI
4/10 不太好
真實旅客
2016年12月12日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not as Expected or decribed in Pics
Room was in poor condition
Breakfast was not Great, items were not present and served when asked only
Only Swimming Pool is Good